# Crazy Egg vs OpenReplay

| Attribute | Crazy Egg | OpenReplay |
|---|---|---|
| **vioscaleAI score** | 51.8 (42% (low)) | 49.8 (13% (low)) |
| content.faq | `[{"answer":"A cloud-based analytics platform that captures website visitor behavior through heatmaps, session recordings, surveys, and A/B testing. It helps businesses understand how users interact with their sites and improve conversion rates. It is indexed under Heatmaps Analytics.","source":"https://www.crazyegg.com/pricing","question":"What is Crazy Egg?","confidence":0.6},{"answer":"Crazy Egg offers a free tier, so you can start without paying. Paid plans start at $29 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.crazyegg.com/pricing","question":"Is Crazy Egg free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Crazy Egg. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.crazyegg.com/pricing","question":"What platforms does Crazy Egg support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Crazy Egg, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.crazyegg.com/pricing","question":"Can Crazy Egg be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Crazy Egg, including Google Tag Manager, Shopify, WordPress, Drupal, Joomla, Magento and Wix. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.crazyegg.com/pricing","question":"What does Crazy Egg integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Crazy Egg. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Crazy Egg not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.crazyegg.com/pricing","question":"What security certifications does Crazy Egg have?","confidence":0.6},{"answer":"Crazy Egg is available worldwide. Its primary market is the United States.","source":"https://www.crazyegg.com/pricing","question":"Where is Crazy Egg available?","confidence":0.5}]` | `[{"answer":"Open-source session replay software you can deploy on your own infrastructure or cloud, capturing user interactions, network activity, errors, and application state to help developers reproduce and fix problems faster. It is indexed under Heatmaps Analytics.","source":"https://openreplay.com","question":"What is OpenReplay?","confidence":0.6},{"answer":"OpenReplay offers a free tier, so you can start without paying. Paid plans start at $0.28. Pricing changes often, so verify at source before relying on it.","source":"https://openreplay.com/ar/pricing/","question":"Is OpenReplay free?","confidence":0.6},{"answer":"OpenReplay supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://openreplay.com","question":"What platforms does OpenReplay support?","confidence":0.6},{"answer":"Yes. OpenReplay can be deployed cloud / SaaS, hybrid and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://openreplay.com","question":"Can OpenReplay be self-hosted?","confidence":0.6},{"answer":"We have confirmed 18 integrations for OpenReplay, including Sentry, Datadog, Bugsnag, Jira, GitHub, Linear, Slack and CloudWatch, plus 10 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://openreplay.com","question":"What does OpenReplay integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for OpenReplay. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as OpenReplay not holding them. Always confirm compliance directly before you rely on it.","source":"https://openreplay.com/ar/pricing/","question":"What security certifications does OpenReplay have?","confidence":0.6},{"answer":"OpenReplay is available worldwide. Its primary market is the United States.","source":"https://openreplay.com/ar/pricing/","question":"Where is OpenReplay available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"self_hosted":true}` |
| description.long | A cloud-based analytics platform that captures website visitor behavior through heatmaps, session recordings, surveys, and A/B testing. It helps businesses understand how users interact with their sites and improve conversion rates. | A self-hosted solution that combines session replay, collaborative browsing, and product analytics. Designed to help teams reproduce user issues and inform product improvements without depending on external services. |
| features.capabilities | - | `{"soc2_type_ii":true,"pricing_model":"freemium","user_session_video_recording_dvr":true,"javascript_console_error_recording":true,"rage_click_and_frustration_tracking":true}` |
| integrations.count | 7 | 14 |
| integrations.list | `[{"name":"Google Tag Manager"},{"name":"Shopify"},{"name":"WordPress"},{"name":"Drupal"},{"name":"Joomla"},{"name":"Magento"},{"name":"Wix"}]` | `[{"name":"Sentry"},{"name":"Datadog"},{"name":"Bugsnag"},{"name":"Jira"},{"name":"GitHub"},{"name":"Linear"},{"name":"Slack"},{"name":"CloudWatch"},{"name":"Stackdriver"},{"name":"Elastic"},{"name":"Apollo"},{"name":"Relay"},{"name":"Redux"},{"name":"Vuex"},{"name":"MobX"},{"name":"NgRx"},{"name":"Pinia"},{"name":"Zustand"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free plan, no credit card required","contactSales":false},{"free":false,"name":"Starter","summary":"$29/mo billed annually","features":["Unlimited website domains","Unlimited team members","Unlimited web analytics","Unlimited conversion tracking & funnel reports","Unlimited surveys & responses","AI analysis for heatmaps & recordings"],"commitment":"annual","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"pageviews":"5,000/mo","recordings":"50/mo","recording_storage":"6 months"}},{"free":false,"name":"Plus","summary":"$99/mo billed annually","features":["Unlimited A/B testing","Unlimited CTAs","Unlimited error tracking"],"commitment":"annual","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"Most Popular","contactSales":false,"includedLimits":{"pageviews":"150,000/mo","recordings":"75/mo","recording_storage":"2 years"}},{"free":false,"name":"Pro","summary":"$249/mo billed annually","features":["Target A/B tests by device type, country, UTMs, conversions","Export heatmaps & recordings to AI"],"commitment":"annual","components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"pageviews":"500,000/mo","recordings":"100/mo"}},{"free":false,"name":"Enterprise","summary":"$599/mo billed annually","features":["Target A/B tests by all available audience segments","SAML single sign-on (SSO)"],"commitment":"annual","components":[{"kind":"fixed","amount":599,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"pageviews":"1,000,000/mo","recordings":"200/mo"}}],"addOns":[{"name":"Additional heatmaps or recordings"},{"name":"AI-formatted exports and connectors"},{"name":"Personalization or audience targeting for A/B testing"}],"summary":"From $29/mo billed annually. 30-day free trial. No overages charged.","currency":"USD","freeTier":true,"sourceUrl":"https://www.crazyegg.com/pricing","retrievedAt":"2026-08-19T13:09:25.204Z","freeTrialDays":30,"startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Open-Source","summary":"Free, self-hosted","features":["Session Replay","Product Analytics","Self-hosted","Community support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Self-managed open-source deployment","contactSales":false},{"free":true,"name":"Free","summary":"Free tier, up to 4TB storage","features":["Session Replay","Product Analytics","Automated backups"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Fully managed cloud-hosted plan with storage limits","contactSales":false,"includedLimits":{"storage":"4TB"}},{"free":false,"name":"Dedicated","summary":"$199/mo minimum, hourly billing at $0.276/hr","features":["Session Replay","Product Analytics","Unlimited users and recordings","Monitoring and alerts","SSO/SAML","Audit trail","Encryption in transit and at rest","SOC 2 Type II","Data residency (50 regions)","Automated backups"],"components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"hour"},"kind":"metered","amount":0.276,"currency":"USD"}],"description":"Dedicated cloud infrastructure managed by OpenReplay","contactSales":false,"includedLimits":{"ram":"32GB","vcpu":"8","storage":"4TB"}},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["All Dedicated features","SAML/SCIM","Audit logging","Dedicated support","Custom volume pricing","Multi-year contracts"],"description":"Self-hosted enterprise deployment with dedicated support","contactSales":true}],"summary":"From $199/mo managed cloud. Free tier available. Open-source self-hosted option.","currency":"USD","freeTier":true,"sourceUrl":"https://openreplay.com/ar/pricing/","retrievedAt":"2026-08-25T12:09:31.988Z","freeTrialDays":7,"startingPrice":{"amount":199,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | open_source |
| pricing.price_level | mid | free |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | `{"amount":199,"currency":"USD"}` |
| pricing.transparent | yes | no |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.soc2 | - | yes |

## Capabilities (Heatmaps Analytics)

| Capability | Crazy Egg | OpenReplay |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Click and scroll heatmaps | - | - |
| User session video recording dvr | - | ✓ |
| Rage click and frustration tracking | - | ✓ |
| Form field abandonment analytics | - | - |
| Automated pii credit card masking | - | - |
| Javascript console error recording | - | ✓ |
| Google analytics adobe sync | - | - |
| Zendesk intercom helpdesk sync | - | - |
| Optimizely vwo ab testing sync | - | - |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | - |
| Pricing model | - | Freemium |

*Source: vioscaleAI. Generated 2026-10-23T05:34:20.930Z. "-" = undocumented, not absent.*