Comparison

Coveo vs Glean

No leader: the top candidate Glean has only 0.21 confidence (low), below the 0.35 needed to declare a winner. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Coveo57
Glean70
Score
Vioscale score
Coveo57 / 100medium · 61%
Glean70 / 100low · 21%
Pricing
Free tier
Coveo
Glean
Model
Coveoquote
Price level
Coveounknown
Glean
Transparent
Coveo
Glean
Integrations
Count
Coveo100
Glean100
Security
Disclosure policy
Coveo
Glean
Gdpr
Coveo
Glean
Hipaa
Coveo
Glean
Iso27001
Coveo
Glean
Soc2
Coveo
Glean
Reliability
Sla pct
Coveo99.99
Glean
Status page
Coveo
Glean

Capabilities

Feature-by-feature on the axes that matter for ai enterprise search. “-” means undocumented, not absent.

Capabilities
Deployment model
CoveoManaged cloud saas
GleanManaged cloud saas
Source system RBAC permissions mirroring
Coveo
Glean
Generative AI answer synthesis rag
Coveo
Glean
Hybrid dense and sparse lexical reranking
Coveo
Glean-
Pre built native crawlers for 100 plus saas apps
Coveo
Glean
Multi lingual semantic understanding
Coveo
Glean-
Personalization based on user department context
Coveo
Glean
Optical character recognition OCR for pdfs
Coveo-
Glean-
Admin dashboard for search analytics and gaps
Coveo
Glean-
Bring your own LLM byo model support
Coveo
Glean
SOC2 type ii
Coveo-
Glean
HIPAA compliance for medical records
Coveo
Glean-
Pricing model
CoveoTiered cloud consumption
Glean-

What each one is

The product in its own terms, so the numbers below have context.

Coveo

A cloud-based search and discovery platform powered by machine learning and generative AI. It indexes content across business systems and surfaces relevant information to employees, customers, and agents through conversational experiences, improving self-service, case deflection, and product discovery.

Independently observed

Glean

An enterprise AI system that integrates with business applications to index company data, enabling teams to search across their tools, get contextual answers, and build automated agents while maintaining security and compliance controls.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Coveo

Subscription

Contact sales for pricing. Annual contracts, available in multiple currencies (CAD, EUR, GBP, AUD). 3-year contract terms standard.

  • Pro+Contact sales
    • Unified index
    • Sitecore connector + 2 cloud connectors
    • Multi-site architecture
    • Sitecore Hive UI integration
    • Rules engine
    • +35 more
  • Enterprise+Contact sales
    • Unified index
    • Sitecore connector + all cloud connectors
    • Multi-site architecture
    • Sitecore Hive UI integration
    • Rules engine
    • +35 more
as of verify ↗

Glean

Pricing not documented yet.

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Coveo
Glean
iOS
Coveo
Glean
Android
Coveo
Glean
macOS
Coveo
Glean
Windows
Coveo
Glean
Deployment
Cloud / SaaS
Coveo
Glean
Hybrid
Coveo
Glean

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (2)
  • ServiceNow
  • Slack

Coveo

20 total - 18 not shared
  • Sitecore
  • Salesforce
  • SAP Commerce
  • SharePoint Online
  • Google Tag Manager
  • Snowflake
  • Confluence
  • Custom ML models
  • Sitemap
  • Web connectors
  • Qubit
  • SAP Commerce Cloud
  • Adobe Experience Manager
  • Adobe Experience Cloud Exchange
  • Google Docs
  • Jira
  • On-premises connectors
  • Generic cloud connectors
Independently observed

Glean

8 total - 6 not shared
  • 15Five
  • Docebo
  • Lessonly
  • Nice CXone
  • Salesforce Service Cloud
  • Zoom AI Companion
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.