Comparison

Coveo vs Glean

No leader: the top candidate Glean has only 0.29 confidence (low), below the 0.35 needed to declare a winner. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Coveo52
Glean68
Score
vioscaleAI score
Coveo52 / 100medium · 59%
Glean68 / 100low · 29%
Pricing
Free tier
Coveo✗
Glean–
Model
Coveoquote
Price level
Coveounknown
Glean–
Transparent
Coveo✗
Glean–
Integrations
Count
Coveo4
Glean275
Reliability
Sla pct
Coveo99.99
Glean–
Status page
Coveo✓
Glean–
Market
Content
Faq
Coveo6 items
Glean5 items

Capabilities

Feature-by-feature on the axes that matter for ai enterprise search. “-” means undocumented, not absent.

Capabilities
Deployment model
CoveoManaged cloud saas
GleanManaged cloud saas
Source system RBAC permissions mirroring
Coveo✓
Glean✓
Generative AI answer synthesis rag
Coveo✓
Glean✓
Hybrid dense and sparse lexical reranking
Coveo✓
Glean-
Pre built native crawlers for 100 plus saas apps
Coveo✓
Glean✓
Multi lingual semantic understanding
Coveo✓
Glean-
Personalization based on user department context
Coveo✓
Glean✓
Optical character recognition OCR for pdfs
Coveo-
Glean-
Admin dashboard for search analytics and gaps
Coveo✓
Glean✓
Bring your own LLM byo model support
Coveo✓
Glean✓
SOC2 type ii
Coveo-
Glean✓
HIPAA compliance for medical records
Coveo✓
Glean✓
Pricing model
CoveoTiered cloud consumption
Glean-

What each one is

The product in its own terms, so the numbers below have context.

Coveo

A search and discovery platform that uses machine learning to understand user intent, personalize search results, and deliver content recommendations. It integrates with content management systems and AI assistants through hosted services.

Independently observed

Glean

Glean indexes and provides secure, permissions-aware search and AI agents across 275+ enterprise applications. It enables teams to build AI-powered workflows while maintaining source-system security and compliance standards.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Coveo

Subscription

Contact sales for pricing. Annual contracts, available in multiple currencies (CAD, EUR, GBP, AUD). 3-year contract terms standard.

  • Pro+Contact sales
    • Unified index
    • Sitecore connector + 2 cloud connectors
    • Multi-site architecture
    • Sitecore Hive UI integration
    • Rules engine
    • +35 more
  • Enterprise+Contact sales
    • Unified index
    • Sitecore connector + all cloud connectors
    • Multi-site architecture
    • Sitecore Hive UI integration
    • Rules engine
    • +35 more
as of verify ↗

Glean

Pricing not documented yet.

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Coveo✓
Glean✓
Deployment
Cloud / SaaS
Coveo✓
Glean✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (2)
  • ServiceNow
  • Slack

Coveo

23 total - 21 not shared
  • Sitecore
  • Salesforce
  • SAP Commerce
  • SharePoint Online
  • Google Tag Manager
  • Snowflake
  • Confluence
  • Custom ML models
  • Sitemap
  • Web connectors
  • Qubit
  • SAP Commerce Cloud
  • Adobe Experience Manager
  • Adobe Experience Cloud Exchange
  • Google Docs
  • Jira
  • On-premises connectors
  • Generic cloud connectors
  • ChatGPT
  • Claude
  • Copilot
Independently observed

Glean

12 total - 10 not shared
  • 15Five
  • Docebo
  • Lessonly
  • Nice CXone
  • Salesforce Service Cloud
  • Zoom AI Companion
  • VS Code
  • Claude Desktop
  • Cursor
  • Windsurf
Independently observed
Still deciding?

Coveo or Glean: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.