Comparison

commercetools vs Shopify Plus

On the evidence we track, commercetools leads this comparison with a composite score of 55/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

commercetools full profile →Shopify Plus full profile →

Machine formatsJSON Markdown GraphQLor send Accept: application/json

★commercetools55

Shopify Plus38

Attribute comparison across 2 tools
Attribute	commercetoolsLeader	Shopify Plus
Vioscale score	55 / 100medium · 59%updating	38 / 100medium · 60%updating
Pricing
Free tierpricing.free_tier	✗	✗
Modelpricing.model	quote	quote
Price levelpricing.price_level	unknown	unknown
Transparentpricing.transparent	✗	✗
Integrations
Countintegrations.count	9	13,000
Security
Disclosure policysecurity.disclosure_policy	✓	✓
Gdprsecurity.gdpr	✓	✓
Hipaasecurity.hipaa	✓	-
Pcisecurity.pci	-	✓
Soc2security.soc2	✓	-
Reliability
Sla pctreliability.sla_pct	99.99	99.9
Status pagereliability.status_page	✓	-
Market
Availabilitymarket.availability	Available worldwide · Popular in US, GB, DE · HQ DE	Available worldwide

Score

Vioscale score

commercetools55 / 100medium · 59%updating

Shopify Plus38 / 100medium · 60%updating

Pricing

Free tier

commercetools✗

Shopify Plus✗

Model

commercetoolsquote

Shopify Plusquote

Price level

commercetoolsunknown

Shopify Plusunknown

Transparent

commercetools✗

Shopify Plus✗

Integrations

Count

commercetools9

Shopify Plus13,000

Security

Disclosure policy

commercetools✓

Shopify Plus✓

Gdpr

commercetools✓

Shopify Plus✓

Hipaa

commercetools✓

Shopify Plus–

Pci

commercetools–

Shopify Plus✓

Soc2

commercetools✓

Shopify Plus–

Reliability

Sla pct

commercetools99.99

Shopify Plus99.9

Status page

commercetools✓

Shopify Plus–

Market

Availability

commercetoolsAvailable worldwide · Popular in US, GB, DE · HQ DE

Shopify PlusAvailable worldwide

Capabilities

Feature-by-feature on the axes that matter for omnichannel commerce. “-” means undocumented, not absent.

Capability comparison for Omnichannel Commerce
Capability	commercetools	Shopify Plus
Capabilities
Deployment model	Headless middleware API	Headless middleware API
Bopis buy online pickup in store	-	-
Boris buy online return in store	-	-
Endless aisle in store digital ordering	✓	-
Store associate mobile clienteling app	-	-
Ship from store sfs fulfillment routing	✓	-
Single view of customer unified loyalty CRM	-	✓
Headless composable architecture support	✓	✓
Real time multi location inventory visibility	✓	✓
Mobile wallet and contactless rfid checkout	-	-
SOC2 type ii	✓	✗
ISO 27001	-	-
Pricing model	Enterprise annual contract	Enterprise annual contract

Capabilities

Deployment model

commercetoolsHeadless middleware API

Shopify PlusHeadless middleware API

Bopis buy online pickup in store

commercetools-

Shopify Plus-

Boris buy online return in store

commercetools-

Shopify Plus-

Endless aisle in store digital ordering

commercetools✓

Shopify Plus-

Store associate mobile clienteling app

commercetools-

Shopify Plus-

Ship from store sfs fulfillment routing

commercetools✓

Shopify Plus-

Single view of customer unified loyalty CRM

commercetools-

Shopify Plus✓

Headless composable architecture support

commercetools✓

Shopify Plus✓

Real time multi location inventory visibility

commercetools✓

Shopify Plus✓

Mobile wallet and contactless rfid checkout

commercetools-

Shopify Plus-

SOC2 type ii

commercetools✓

Shopify Plus✗

ISO 27001

commercetools-

Shopify Plus-

Pricing model

commercetoolsEnterprise annual contract

Shopify PlusEnterprise annual contract

What each one is

The product in its own terms, so the numbers below have context.

commercetools

Leader

A composable, API-first commerce infrastructure used by 600+ global enterprises to manage B2C, B2B, and omnichannel commerce at scale. Emphasizes headless architecture, real-time operations, modular components, and intelligent automation without GMV-based fees.

Independently observed

Shopify Plus

A scalable enterprise commerce platform enabling B2C, B2B, and retail operations from a single backend. Combines full-stack and headless deployment options with extensive API customization and dedicated technical support.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

commercetools

Leader

Quote-based

Order-based pricing model. Contact sales for quote.

PremiumContact sales
- Premium Support with enhanced SLA and priority support
- Audit Log Premium for tracking changes
- Advanced B2B APIs with Business Units and role-based permissions
- Performance testing add-on
- HIPAA compliance add-on

as of 2026-08-14verify ↗

Shopify Plus

Quote-based3-day trial

Custom enterprise pricing

Shopify PlusContact sales

as of 2026-08-24verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platform and deployment support comparison
Supports	commercetools	Shopify Plus
WebPlatforms	✓	✓
CLIPlatforms	✓	✗
Cloud / SaaSDeployment	✓	✓
Self-hostedDeployment	✗	✓
HybridDeployment	✓	✓

Platforms

Web

commercetools✓

Shopify Plus✓

CLI

commercetools✓

Shopify Plus✗

Deployment

Cloud / SaaS

commercetools✓

Shopify Plus✓

Self-hosted

commercetools✗

Shopify Plus✓

Hybrid

commercetools✓

Shopify Plus✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

commercetools

Leader

10 total

TrustElevate
Krish Multi Vendor Marketplace
Google Cloud Marketplace
AWS Marketplace
Payment Service Providers (PSPs)
Franka Emika
PSPs (Adyen, Stripe, Square, etc.)
Shipping & Tax providers
PIMs (Product Information Management)
Search & Personalization platforms

Independently observed

Shopify Plus

Not documented yet.

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.