Close vs Salesforce
On the evidence we track, Salesforce leads this comparison with a composite score of 82/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Close
A cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups.
Salesforce
LeaderEnterprise customer relationship management system that integrates sales, service, and marketing functions across multiple channels. It includes AI-powered agents to automate customer workflows, provides analytics for business decisions, and connects with hundreds of third-party business tools.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Close
From $9/user/mo (annual billing). Free 30-day trial. All plans include AI agent features and credits.
- Solo$9/user/mo (annual) or $19/user/mo (monthly)
- Limited to 1 user
- Up to 10k leads
- 500 AI credits per month
- Chloe AI access
- Workflows not included
- Essentials$35/user/mo (annual) or $49/user/mo (monthly)
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
- 1,000 AI credits per month
- +1 more
- Growth$99/user/mo (annual) or $109/user/mo (monthly)
- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
- +1 more
- ScaleContact sales
- Role-based access & permissions
- Lead visibility rules
- Predictive dialer
- Unlimited call recording retention
- Live call coaching
- +2 more
Salesforce
LeaderFrom $25/user/month (Starter tier). Free tier available. Enterprise add-ons and specialized modules start at $1,250/month.
- Salesforce Starter$25/user/month
- Lead, Account, Contact, and Opportunity Management
- Dynamic Email Marketing and Analytics
- Built-in Sales Flows and Lead Routing
- Connected Slack Conversations
- Marketing Cloud Next Growth Edition$1,500/month (annual billing)
- Agentforce Campaign Creation
- Multi-Channel Journeys
- Forms and Landing Pages
- Marketing Cloud Next Advanced Edition$3,250/month (annual billing)
- Agentforce Campaign Creation
- Path Experimentation
- Two-Way Conversations for SMS and WhatsApp
- Salesforce Personalization$8,000/month (annual billing)
- Agentforce Personalization Decisioning
- Web, Mobile App, and Email Personalization
- Product and Content Recommendations
- Marketing Intelligence$10,000/month (annual billing)
- Agentforce Paid Media Optimization
- AI Campaign Summaries
- Data Enrichment & OOTB Visualizations
- Loyalty Management$20,000/month (annual billing)
- Agentforce Loyalty Promotion Creation
- CRM Loyalty Analytics
- Dynamic Promotions Management
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Close
- Fivetran
- Zapier
- Zoom
Salesforce
Leader- Slack
- Tableau
- MuleSoft
- CRM Analytics
- Data 360
- Tableau Exchange
- Salesforce CLI
- Embedded Analytics
- Data Pipelines
- SOQL Builder
- Code Analyzer
- Event Monitoring
- Platform Encryption
- Field Audit Trail
- Shield
- Data Mask & Seed
- Backup & Recover
- Hyperforce
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.