Close vs Freshsales
On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Close
A cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups.
Freshsales
LeaderA sales customer relationship management system combining pipeline and lead management with artificial intelligence-driven recommendations to help teams engage prospects, manage deals, and improve sales efficiency.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Close
From $9/user/month (annual billing). 14-day free trial. Usage-based pricing for calling, SMS, and call recording.
- Starter$9/user/mo (billed annually)
- Unlimited contacts & leads
- Built-in forms, email, calling & SMS
- Growth$35/user/mo (billed annually)
- All Starter features
- Automated workflows
- Chloe AI workflows
- Contact enrichment
- Scale$99/user/mo (billed annually)
- All Growth features
- Role-based access & permissions
- EnterpriseContact sales
- All Scale features
Freshsales
LeaderFrom $9/user/month, billed annually. Free 21-day trial.
- Growth$9/user/month, billed annually
- Kanban view
- Contact lifecycle stages
- Chat, Email, and phone
- Email templates
- Custom fields
- +1 more
- Pro$39/user/month, billed annually
- Everything in Growth, plus:
- Contact scoring
- Deal insights
- Custom sales activities
- Territory management
- +1 more
- Enterprise$59/user/month, billed annually
- Everything in Pro, plus:
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- +1 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Close
- Fivetran
- Zapier
- Zoom
- Calendly
- ChatGPT
- Gmail
- HubSpot
- monday.com
- Shopify
- Ringover
- Customer.io
- Segment
- Help Scout
- Helpwise
- KlickTipp
- Dialer.io
- Driftrock
- Drip
- LeadFuze
- Convertmax
- Aura
- Avina
- Magic Sales Bot
- +11 more
Freshsales
Leader- Chat
Close or Freshsales: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.