Close vs Freshsales
On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Close
A cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups.
Freshsales
LeaderA cloud-based sales CRM that enables teams to organize contacts, manage deals through visual pipelines, and automate repetitive tasks. It integrates AI-powered insights and lead scoring to streamline the sales process.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Close
From $9/user/mo (annual billing). Free 30-day trial. All plans include AI agent features and credits.
- Solo$9/user/mo (annual) or $19/user/mo (monthly)
- Limited to 1 user
- Up to 10k leads
- 500 AI credits per month
- Chloe AI access
- Workflows not included
- Essentials$35/user/mo (annual) or $49/user/mo (monthly)
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
- 1,000 AI credits per month
- +1 more
- Growth$99/user/mo (annual) or $109/user/mo (monthly)
- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
- +1 more
- ScaleContact sales
- Role-based access & permissions
- Lead visibility rules
- Predictive dialer
- Unlimited call recording retention
- Live call coaching
- +2 more
Freshsales
LeaderFrom $9/user/month, billed annually. Free 21-day trial.
- Growth$9/user/month, billed annually
- Kanban view
- Contact lifecycle stages
- Chat, Email, and phone
- Email templates
- Custom fields
- +1 more
- Pro$39/user/month, billed annually
- Everything in Growth, plus:
- Contact scoring
- Deal insights
- Custom sales activities
- Territory management
- +1 more
- Enterprise$59/user/month, billed annually
- Everything in Pro, plus:
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- +1 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Close
- Fivetran
- Zapier
- Zoom
Freshsales
Leader- Chat
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.