Chatmeter vs Grade.us
No leader: the top candidate Grade.us has only 0.26 confidence (low), below the 0.35 needed to declare a winner. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for reputation management. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Chatmeter
A unified platform enabling multi-location brands to monitor customer reviews, respond at scale, manage online listings across numerous directories, optimize local search visibility, and gain insights from customer feedback through AI analysis.
Grade.us
A cloud-based review management service that streamlines the collection, monitoring, and organization of customer reviews for multiple business locations. The platform can be fully white-labeled and automated to help agencies efficiently manage reviews as a service offering.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Grade.us
From $99/month (Small Business) or $400+/month (Agency at 10+ seats). 14-day free trial with no credit card required.
- Small Business$99/month; annual billing saves 20%
- Review forms and kiosk mode for collecting customer feedback
- Monitoring reviews across major review sites
- Email notifications for new reviews
- Coordination tools for team responses to reviews
- Direct responses to Google and Facebook reviews
- +3 more
- AgencyContact sales
- All Small Business features
- API access for custom integrations with CRM and POS systems
- SMS review request campaigns
- WordPress review monitoring
- White-label dashboard with agency branding
- +4 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Chatmeter
- Yelp
- Apple Maps
Grade.us
- Zapier
- WordPress
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.