# Chatmeter vs Grade.us

| Attribute | Chatmeter | Grade.us |
|---|---|---|
| **vioscaleAI score** | 47.7 (24% (low)) | 48.3 (47% (low)) |
| content.faq | `[{"answer":"A unified platform enabling multi-location brands to monitor customer reviews, respond at scale, manage online listings across numerous directories, optimize local search visibility, and gain insights from customer feedback through AI analysis. It is indexed under Reputation Management.","source":"https://www.chatmeter.com/l/pricing-form-test","question":"What is Chatmeter?","confidence":0.6},{"answer":"Chatmeter does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.chatmeter.com/l/pricing-form-test","question":"How much does Chatmeter cost?","confidence":0.6},{"answer":"Chatmeter supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.chatmeter.com/l/pricing-form-test","question":"What platforms does Chatmeter support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Chatmeter, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.chatmeter.com/l/pricing-form-test","question":"Can Chatmeter be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Chatmeter, including Yelp, Google and Apple Maps. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.chatmeter.com/l/pricing-form-test","question":"What does Chatmeter integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 for Chatmeter. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Chatmeter not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.chatmeter.com/resource/press-release/chatmeter-completes-soc-2-compliance-certification/","question":"What security certifications does Chatmeter have?","confidence":0.7},{"answer":"Chatmeter is available worldwide. The vendor is headquartered in the United States.","source":"https://www.chatmeter.com/l/pricing-form-test","question":"Where is Chatmeter available?","confidence":0.75}]` | `[{"answer":"A cloud-based review management service that streamlines the collection, monitoring, and organization of customer reviews for multiple business locations. The platform can be fully white-labeled and automated to help agencies efficiently manage reviews as a service offering. It is indexed under Reputation Management.","source":"https://grade.us/home/plans/","question":"What is Grade.us?","confidence":0.6},{"answer":"Grade.us is a paid product; published pricing starts at $99 per month. It is sold across 2 plans (Small Business and Agency). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://grade.us/home/plans/","question":"How much does Grade.us cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Grade.us. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://grade.us/home/plans/","question":"What platforms does Grade.us support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Grade.us, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://grade.us/home/plans/","question":"Can Grade.us be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for Grade.us, including Google, Facebook, Zapier and WordPress. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://grade.us/home/plans/","question":"What does Grade.us integrate with?","confidence":0.6},{"answer":"Grade.us is available worldwide. Its primary market is the United States.","source":"https://grade.us/home/plans/","question":"Where is Grade.us available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A unified platform enabling multi-location brands to monitor customer reviews, respond at scale, manage online listings across numerous directories, optimize local search visibility, and gain insights from customer feedback through AI analysis. | A cloud-based review management service that streamlines the collection, monitoring, and organization of customer reviews for multiple business locations. The platform can be fully white-labeled and automated to help agencies efficiently manage reviews as a service offering. |
| integrations.count | 73 | 4 |
| integrations.list | `[{"name":"Yelp"},{"name":"Google"},{"name":"Apple Maps"}]` | `[{"name":"Google"},{"name":"Facebook"},{"name":"Zapier"},{"name":"WordPress"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"quote","sourceUrl":"https://www.chatmeter.com/l/pricing-form-test","retrievedAt":"2026-08-19T23:09:38.550Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Small Business","summary":"$99/month; annual billing saves 20%","features":["Review forms and kiosk mode for collecting customer feedback","Monitoring reviews across major review sites","Email notifications for new reviews","Coordination tools for team responses to reviews","Direct responses to Google and Facebook reviews","Review sentiment analysis and trend reporting","Campaign performance metrics","Scheduled recurring reports"],"components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Agency","summary":"$400+/month for 10+ seats with volume pricing discounts","features":["All Small Business features","API access for custom integrations with CRM and POS systems","SMS review request campaigns","WordPress review monitoring","White-label dashboard with agency branding","Local Client Finder prospect discovery tool","White-label email templates and explainer videos","Embedded review lead generation widget","Zapier automation integration"],"minSeats":10,"components":[{"kind":"fixed","amount":400,"period":"month","currency":"USD"}],"contactSales":true}],"addOns":[{"name":"White Label Premium Dashboard","components":[{"kind":"fixed","amount":440,"period":"year","currency":"USD"}]}],"summary":"From $99/month (Small Business) or $400+/month (Agency at 10+ seats). 14-day free trial with no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://grade.us/home/plans/","retrievedAt":"2026-08-20T08:20:50.277Z","freeTrialDays":14,"startingPrice":{"amount":99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | high |
| pricing.starting_price | - | `{"amount":99,"currency":"USD"}` |
| pricing.transparent | - | yes |
| security.soc2 | yes | - |

## Capabilities (Reputation Management)

| Capability | Chatmeter | Grade.us |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Local directory listing address sync API | - | - |
| Centralized review response inbox | - | - |
| Automated SMS review solicitation | - | - |
| AI suggested review replies | - | - |
| Review gating feedback routing | - | - |
| Competitor local ranking analysis | - | - |
| Google business profile API sync | - | - |
| Yelp apple maps facebook local sync | - | - |
| Industry specific CRM point of sale sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-16T20:46:49.930Z. "-" = undocumented, not absent.*