Comparison

Bitrix24 vs Salesforce

On the evidence we track, Salesforce leads this comparison with a composite score of 70/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Bitrix2460
★Salesforce70
Score
vioscaleAI score
Bitrix2460 / 100medium · 71%
Salesforce70 / 100medium · 73%
Pricing
Free tier
Bitrix24✓
Salesforce✓
Model
Bitrix24freemium
Salesforcefreemium
Price level
Bitrix24low
Salesforcemid
Starting price
Bitrix24–
Salesforce$25
Transparent
Bitrix24✗
Salesforce✗
Integrations
Count
Bitrix243
Salesforce18
Security
Disclosure policy
Bitrix24✓
Salesforce✓
Gdpr
Bitrix24✓
Salesforce✓
Hipaa
Bitrix24✓
Salesforce✓
Iso27001
Bitrix24✓
Salesforce✓
Pci
Bitrix24✓
Salesforce–
Soc2
Bitrix24✓
Salesforce✓
Reliability
Sla pct
Bitrix24–
Salesforce99.9
Status page
Bitrix24✓
Salesforce✓
Adoption
Stackoverflow questions
Bitrix24–
Salesforce60,000
Release
Cadence days
Bitrix24–
Salesforce120
Content
Faq
Bitrix246 items
Salesforce8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Bitrix24✓
Salesforce✓
Deal / pipeline management
Bitrix24✓
Salesforce✓
Lead scoring
Bitrix24-
Salesforce✓
Communication
Email sync & tracking
Bitrix24✓
Salesforce✓
Automation
Marketing automation
Bitrix24✓
Salesforce✓
Workflow automation
Bitrix24✓
Salesforce✓
Insight
Reporting & dashboards
Bitrix24✓
Salesforce✓
Sales forecasting
Bitrix24-
Salesforce✓
Access
Native mobile app
Bitrix24✓
Salesforce✓
Extensibility
Public API
Bitrix24✓
Salesforce✓
Custom fields & objects
Bitrix24-
Salesforce✓

What each one is

The product in its own terms, so the numbers below have context.

Bitrix24

A cloud-based platform that integrates CRM, task management, workflow automation, team collaboration, email marketing, and customer service tools in a single unified environment.

Independently observed

Salesforce

Leader

A cloud-based sales platform that unifies lead and opportunity management, automates workflows, and provides AI-powered insights to help sales teams close deals faster. It includes built-in email sync, forecasting, and customizable sales processes.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Bitrix24

SubscriptionFree tier
as of verify ↗

Salesforce

Leader
from $25/seat/moSubscriptionFree tier30-day trial

From $25 USD/user/month. Free 30-day trial available.

  • Starter Suite$25 USD/user/month
    • Lead, Account, Contact, and Opportunity Management
    • Built-in Sales Flows and Lead Routing
    • AI Automatically Syncs Emails, Events, and Contacts
    • Dynamic Email Marketing and Analytics
    • Slack included
  • Pro SuiteContact sales
    • Everything in Starter Plus
    • Greater Customization and Automation
    • Sales Quoting and Forecasting
  • CoreContact sales
    • Advanced Forecast & Pipeline Management
    • Agentforce: Pipeline Management
    • Agentforce: Sales Emails
    • Lead Scoring
    • Deal Insights
    • +4 more
  • AdvancedContact sales
    • Enhanced security
    • Slack Enterprise+
    • Sales Planning
    • Sales Programs
  • MaxContact sales
    • Salesforce Spiff
    • Sales Planning
    • Sales Programs
    • Incentive Compensation Management
    • Salesforce Maps
    • +2 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Bitrix24✓
Salesforce✓
CLI
Bitrix24✗
Salesforce✓
Deployment
Cloud / SaaS
Bitrix24✓
Salesforce✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • WhatsApp

Bitrix24

8 total - 7 not shared
  • Facebook
  • Instagram
  • Telegram
  • Google API
  • Google Analytics
  • Email
  • SMS
Independently observed

Salesforce

Leader
27 total - 26 not shared
  • Slack
  • Tableau
  • MuleSoft
  • CRM Analytics
  • Data 360
  • Tableau Exchange
  • Salesforce CLI
  • Embedded Analytics
  • Data Pipelines
  • SOQL Builder
  • Code Analyzer
  • Event Monitoring
  • Platform Encryption
  • Field Audit Trail
  • Shield
  • Data Mask & Seed
  • Backup & Recover
  • Hyperforce
  • Outlook
  • Gmail
  • Stripe
  • AgentExchange
  • Agentforce
  • Experience Cloud
  • +2 more
Independently observed
Still deciding?

Bitrix24 or Salesforce: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.