Comparison

Bitrix24 vs Pipedrive

On the evidence we track, Pipedrive leads this comparison with a composite score of 83/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Bitrix2461
Pipedrive83
Score
Vioscale score
Bitrix2461 / 100medium · 71%
Pipedrive83 / 100medium · 71%
Pricing
Free tier
Bitrix24
Pipedrive
Model
Bitrix24freemium
Pipedrivecommercial
Price level
Bitrix24low
Pipedrivelow
Transparent
Bitrix24
Pipedrive
Integrations
Count
Bitrix245
Pipedrive500
Security
Disclosure policy
Bitrix24
Pipedrive
Gdpr
Bitrix24
Pipedrive
Hipaa
Bitrix24
Pipedrive
Iso27001
Bitrix24
Pipedrive
Pci
Bitrix24
Pipedrive
Soc2
Bitrix24
Pipedrive
Reliability
Sla pct
Bitrix24
Pipedrive99.9
Status page
Bitrix24
Pipedrive
Release
Cadence days
Bitrix24
Pipedrive30
Market
Content
Faq
Bitrix24
Pipedrive8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Bitrix24
Pipedrive
Deal / pipeline management
Bitrix24
Pipedrive
Lead scoring
Bitrix24-
Pipedrive
Communication
Email sync & tracking
Bitrix24
Pipedrive
Automation
Marketing automation
Bitrix24
Pipedrive
Workflow automation
Bitrix24
Pipedrive
Insight
Reporting & dashboards
Bitrix24
Pipedrive
Sales forecasting
Bitrix24-
Pipedrive
Access
Native mobile app
Bitrix24
Pipedrive
Extensibility
Public API
Bitrix24
Pipedrive
Custom fields & objects
Bitrix24-
Pipedrive

What each one is

The product in its own terms, so the numbers below have context.

Bitrix24

Bitrix24 is a comprehensive collaboration and CRM platform combining sales management, task tracking, project management, online meetings, website building, and HR management.

Independently observed

Pipedrive

Leader

A cloud-based sales management platform that helps teams organize leads, manage pipelines, and automate workflows. It includes email sync, reporting, AI-powered recommendations, and integrations with 500+ business applications.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Bitrix24

SubscriptionFree tier
as of verify ↗

Pipedrive

Leader
from £14/moSubscription14-day trial

From £14/seat/month, billed monthly or annually (save 42% with annual). 14-day free trial, no credit card required.

  • Lite£14/seat/month or £168/seat/year
    • View and manage leads, deals, contacts, calendar events
    • Lead, calendar and pipeline management
    • AI-powered report generation
    • Real-time sales feed with task tracking
    • 500+ integrations including Zapier, Zoom, Lemlist
  • Growth£39/seat/month or £468/seat/year
    • Lite plan features
    • Full email sync with Gmail, Outlook tracking
    • Bulk email sending with open and click tracking
    • Workflow automations and email sequences
    • Subscription billing and revenue forecasting
    • +1 more
  • Premium£59/seat/month or £708/seat/year (Most Popular)
    • Growth plan features
    • LeadBooster for lead generation and routing
    • Custom lead scoring models and company data enrichment
    • AI-powered email tools with team inboxes
    • Contracts and e-signature support
    • +2 more
  • Ultimate£79/seat/month or £948/seat/year
    • Premium plan features
    • Account security with suspicious activity alerts
    • Password requirements and IP/time-based access restrictions
    • Phone and email data enrichment for outreach
    • Sandbox testing environment
    • +2 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Bitrix24
Pipedrive
iOS
Bitrix24
Pipedrive
Android
Bitrix24
Pipedrive
macOS
Bitrix24
Pipedrive
Windows
Bitrix24
Pipedrive
Linux
Bitrix24
Pipedrive
Deployment
Cloud / SaaS
Bitrix24
Pipedrive
Self-hosted
Bitrix24
Pipedrive
On-premise
Bitrix24
Pipedrive

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Bitrix24

5 total
  • Facebook
  • Instagram
  • WhatsApp
  • Telegram
  • Google API
Independently observed

Pipedrive

Leader
19 total
  • Zapier
  • WhatsApp Business
  • Surfe
  • JustCall
  • Microsoft Teams
  • Google Meet
  • Gmail
  • Outlook
  • Zoom
  • Lemlist
  • PandaDoc
  • QuickBooks
  • sevdesk
  • Lexware
  • Asana
  • SMS API
  • SallyAI
  • LinkedIn
  • CloudTalk
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.