Comparison

Bitrix24 vs Freshsales

On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Bitrix2461
Freshsales84
Score
Vioscale score
Bitrix2461 / 100medium · 71%
Freshsales84 / 100medium · 73%
Pricing
Free tier
Bitrix24
Freshsales
Model
Bitrix24freemium
Freshsalescommercial
Price level
Bitrix24low
Freshsaleslow
Transparent
Bitrix24
Freshsales
Integrations
Count
Bitrix245
Freshsales1,200
Security
Disclosure policy
Bitrix24
Freshsales
Gdpr
Bitrix24
Freshsales
Hipaa
Bitrix24
Freshsales
Iso27001
Bitrix24
Freshsales
Pci
Bitrix24
Freshsales
Soc2
Bitrix24
Freshsales
Reliability
Sla pct
Bitrix24
Freshsales99.9
Status page
Bitrix24
Freshsales
Release
Cadence days
Bitrix24
Freshsales30
Market
Availability
Bitrix24
Content
Faq
Bitrix24
Freshsales8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Bitrix24
Freshsales
Deal / pipeline management
Bitrix24
Freshsales
Lead scoring
Bitrix24-
Freshsales
Communication
Email sync & tracking
Bitrix24
Freshsales
Automation
Marketing automation
Bitrix24
Freshsales-
Workflow automation
Bitrix24
Freshsales
Insight
Reporting & dashboards
Bitrix24
Freshsales
Sales forecasting
Bitrix24-
Freshsales
Access
Native mobile app
Bitrix24
Freshsales
Extensibility
Public API
Bitrix24
Freshsales
Custom fields & objects
Bitrix24-
Freshsales

What each one is

The product in its own terms, so the numbers below have context.

Bitrix24

Bitrix24 is a comprehensive collaboration and CRM platform combining sales management, task tracking, project management, online meetings, website building, and HR management.

Independently observed

Freshsales

Leader

A cloud-based sales CRM that enables teams to organize contacts, manage deals through visual pipelines, and automate repetitive tasks. It integrates AI-powered insights and lead scoring to streamline the sales process.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Bitrix24

SubscriptionFree tier
as of verify ↗

Freshsales

Leader
from $9/moSubscription21-day trial

From $9/user/month, billed annually. Free 21-day trial.

  • Growth$9/user/month, billed annually
    • Kanban view
    • Contact lifecycle stages
    • Chat, Email, and phone
    • Email templates
    • Custom fields
    • +1 more
  • Pro$39/user/month, billed annually
    • Everything in Growth, plus:
    • Contact scoring
    • Deal insights
    • Custom sales activities
    • Territory management
    • +1 more
  • Enterprise$59/user/month, billed annually
    • Everything in Pro, plus:
    • Forecasting insights
    • Field-level permissions
    • Custom modules
    • Sandbox
    • +1 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Bitrix24
Freshsales
iOS
Bitrix24
Freshsales
Android
Bitrix24
Freshsales
macOS
Bitrix24
Freshsales
Windows
Bitrix24
Freshsales
Linux
Bitrix24
Freshsales
Deployment
Cloud / SaaS
Bitrix24
Freshsales
Self-hosted
Bitrix24
Freshsales
On-premise
Bitrix24
Freshsales

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Bitrix24

5 total
  • Facebook
  • Instagram
  • WhatsApp
  • Telegram
  • Google API
Independently observed

Freshsales

Leader
2 total
  • Email
  • Chat
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.