BigCommerce vs Medusa
No clear leader: BigCommerce (63.9) and Medusa (63.1) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for e-commerce platforms. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
BigCommerce
A hosted platform for mid-market and enterprise online retailers, providing headless API access, B2B capabilities, and marketplace connectivity. Delivers 99.98% uptime with enterprise-grade security compliance and built-in tools for multi-currency global commerce.
Medusa
A modular, extensible commerce platform that enables developers to create custom storefronts, marketplaces, and commerce systems while reusing foundational commerce functionality. Provides comprehensive modules for product management, pricing, inventory, and fulfillment with extensive customization through APIs and workflows.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
BigCommerce
From $29/month (annual billing). Free trial available. Embedded payment providers at zero transaction fees.
- Core$29/month billed annually; auto-upgrades when exceeding GMV cap
- 24/7 chat & email support
- Zero fees with Embedded Payment Providers
- Growth$79/month billed annually; auto-upgrades when exceeding GMV cap
- 24/7 live phone & chat support
- Zero fees with Embedded Payment Providers
- Scale$299/month billed annually plus 0.9% on GMV above cap
- 24/7 live phone & chat support
- Zero fees with Embedded Payment Providers
- PerformanceContact sales
- Custom payment terms
- Dedicated Customer Success Manager
- 24/7 live phone & chat support
Medusa
Open-source framework free. Cloud hosting from $29/month.
- CloudFrom $29/month
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
BigCommerce
- Amazon
- eBay
- Walmart
- Meta
- TikTok
- UPS
- USPS
- FedEx
- Royal Mail
- Canada Post
- Australia Post
Medusa
- Stripe
- Google Analytics
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.