# BigCommerce vs Medusa

**Leader by vioscaleAI score:** BigCommerce

| Attribute | BigCommerce | Medusa |
|---|---|---|
| **vioscaleAI score** | 86.2 (70% (medium)) | 65 (76% (high)) |
| activity.commits_last_30d | - | 100 |
| adoption.dependent_repos | - | 397 |
| adoption.github_stars | - | 36,728 |
| adoption.package_downloads_weekly | - | 188,278 |
| content.faq | `[{"answer":"An ecommerce checkout system combining pre-optimized performance with full UI customization capabilities. Supports 65+ payment providers, B2B workflows including purchase orders and quote-to-cart, mobile wallets, and point-of-sale integration for unified omnichannel commerce. It is indexed under E-commerce Platforms.","source":"https://www.bigcommerce.com","question":"What is BigCommerce?","confidence":0.6},{"answer":"BigCommerce offers a free tier, so you can start without paying. Paid plans start at $29 per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.bigcommerce.com","question":"Is BigCommerce free?","confidence":0.6},{"answer":"We have confirmed browser-based access to BigCommerce. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.bigcommerce.com","question":"What platforms does BigCommerce support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for BigCommerce, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.bigcommerce.com","question":"Can BigCommerce be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for BigCommerce, including Amazon, eBay, Walmart, Google, Meta, TikTok, UPS and USPS, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.bigcommerce.com","question":"What does BigCommerce integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for BigCommerce. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as BigCommerce not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.bigcommerce.com/enterprise-pricing/","question":"What security certifications does BigCommerce have?","confidence":0.6}]` | `[{"answer":"A modular, extensible commerce platform that enables developers to create custom storefronts, marketplaces, and commerce systems while reusing foundational commerce functionality. Provides comprehensive modules for product management, pricing, inventory, and fulfillment with extensive customization through APIs and workflows. It is indexed under E-commerce Platforms.","source":"https://medusajs.com/pricing-module/","question":"What is Medusa?","confidence":0.6},{"answer":"Medusa offers a free tier, so you can start without paying. Paid plans start at $29 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://medusajs.com/pricing-module/","question":"Is Medusa free?","confidence":0.6},{"answer":"Medusa supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://medusajs.com/pricing-module/","question":"What platforms does Medusa support?","confidence":0.6},{"answer":"Yes. Medusa can be deployed cloud / SaaS, on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://medusajs.com/pricing-module/","question":"Can Medusa be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Medusa. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Medusa not holding them. Always confirm compliance directly before you rely on it.","source":"https://medusajs.com/privacy-policy/","question":"What security certifications does Medusa have?","confidence":0.7},{"answer":"Yes. Medusa is published under the SEE LICENSE IN LICENSE licence, a copyleft licence, so check its terms before embedding it in a closed-source product. Licence terms can change between releases, so verify against the repository for the version you intend to use.","source":"https://www.npmjs.com/package/@medusajs/medusa","question":"Is Medusa open source?","confidence":0.85},{"answer":"Medusa is available worldwide. Its primary market is the United States.","source":"https://medusajs.com/pricing-module/","question":"Where is Medusa available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true,"self_hosted":true}` |
| description.long | BigCommerce is a cloud-based commerce platform that allows businesses to sell across social commerce, marketplaces, and advertising channels. It includes both B2C and B2B capabilities, with Feedonomics Surface for automating product feed distribution to major ad platforms and marketplaces. | An open-source commerce platform that enables developers to create fully customized e-commerce applications with built-in commerce primitives and agent-driven automation. |
| features.capabilities | `{"headless":true,"free_tier":true,"open_source":false,"b2b_features":true,"platform_type":"hosted_saas","self_hostable":false,"payments_model":"both","pci_compliance":true,"pos_omnichannel":true,"transaction_fees":false,"extension_ecosystem":"20+ embedded payment providers, major marketplace connectors (Amazon, eBay, Walm","multi_currency_language":true}` | `{"headless":true,"free_tier":true,"open_source":true,"b2b_features":true,"platform_type":"headless","self_hostable":true,"payments_model":"both","pos_omnichannel":true,"transaction_fees":false,"extension_ecosystem":"Modular architecture with Workflows, custom modules, API routes, and UI extensio","multi_currency_language":true}` |
| integrations.count | 600 | 28 |
| integrations.list | `[{"name":"Amazon"},{"name":"eBay"},{"name":"Walmart"},{"name":"Google"},{"name":"Meta"},{"name":"TikTok"},{"name":"UPS"},{"name":"USPS"},{"name":"FedEx"},{"name":"Royal Mail"},{"name":"Canada Post"},{"name":"Australia Post"},{"name":"Apple Pay","native":true,"category":"payments","direction":"bidirectional"},{"name":"Google Pay","native":true,"category":"payments","direction":"bidirectional"},{"name":"Pinterest","native":true,"category":"ads","direction":"bidirectional"},{"name":"Microsoft","native":true,"category":"ads","direction":"bidirectional"}]` | `[{"name":"Stripe"},{"name":"Google Analytics"},{"name":"PayPal","category":"payments"},{"name":"Braintree","category":"payments"},{"name":"Authorize.net","category":"payments"},{"name":"Mercadopago","category":"payments"},{"name":"Mollie","category":"payments"},{"name":"MakePay","category":"payments"},{"name":"Slack","category":"notifications"},{"name":"Resend","category":"email"},{"name":"Klaviyo","category":"marketing"},{"name":"Postal","category":"email"},{"name":"ShipStation","category":"fulfillment"},{"name":"Apiship","category":"fulfillment"},{"name":"InPost","category":"fulfillment"},{"name":"Packeta","category":"fulfillment"},{"name":"Algolia","category":"search"},{"name":"Contentful","category":"cms"},{"name":"Strapi","category":"cms"},{"name":"Tolgee","category":"localization"},{"name":"Storyblok","category":"cms"},{"name":"PostHog","category":"analytics"},{"name":"Odoo","category":"erp"},{"name":"1C","category":"erp"},{"name":"PunchCommerce","category":"erp"},{"name":"Avalara","category":"tax"},{"name":"AWS S3","category":"storage"},{"name":"Cloudflare R2","category":"storage"},{"name":"GCP Cloud Storage","category":"storage"},{"name":"GitHub","native":true,"category":"deployment","direction":"inbound"}]` |
| language.primary | - | TypeScript |
| license.spdx | - | SEE LICENSE IN LICENSE |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Feedonomics Surface Basic","features":["Automated feed build","24/7 chat support","AI-powered product categorization","Error reporting"],"description":"Free tier for product feed management","contactSales":false,"includedLimits":{"SKUs":"100,000"}},{"free":false,"name":"Surface Retail","summary":"$29/mo for up to 1K SKUs and 2 connections","features":["Bulk editing tools","Transformation rules","External data sources","Custom field mapping"],"components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"1,000","connections":"2"}},{"free":false,"name":"Surface Retail","summary":"$49/mo for up to 10K SKUs and 4 connections","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"10,000","connections":"4"}},{"free":false,"name":"Surface Retail","summary":"$89/mo for up to 30K SKUs and 8 connections","components":[{"kind":"fixed","amount":89,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"30,000","connections":"8"}},{"free":false,"name":"Surface Retail","summary":"$199/mo for up to 100K SKUs and 20 connections","components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"SKUs":"100,000","connections":"20"}},{"free":false,"name":"Managed Service","description":"Dedicated feed manager for optimization and syndication","contactSales":true}],"summary":"Free tier available. Paid plans from $29/mo to $199/mo based on SKU volume and channel connections.","currency":"USD","freeTier":true,"sourceUrl":"https://www.bigcommerce.com","retrievedAt":"2026-10-05T11:06:16.870Z","freeTrialDays":15,"startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Develop","summary":"$29/month","features":["Storefront and backend hosting","Medusa MCP and Cloud CLI","Search and email services","Pre-configured cache"],"commitment":"monthly","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Launch","summary":"$99/month","features":["All Develop features","Autoscaling infrastructure","Custom storefront domains","Automatic backups","Webhook events","Redis-backed KV store","Concurrent previews"],"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Scale","summary":"$299/month","features":["All Launch features","Background workers","Priority Cloud support","Semantic search","Extended backup retention"],"commitment":"monthly","components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Custom licensing","24/7 support","SLA-backed response times","RBAC, SSO, audit logs","Dedicated support engineer","Bring-your-own-cloud option","99.99% uptime SLA","Data sovereignty and SOC2 compliance"],"contactSales":true}],"addOns":[{"name":"Preview Environments","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"}]},{"name":"Storefront Previews","components":[{"per":{"qty":1000000,"unit":"requests"},"kind":"metered","amount":0.3,"currency":"USD"}]},{"name":"Additional Cloud Seats","components":[{"kind":"per_unit","unit":"seat","amount":30,"period":"month","currency":"USD"}]},{"name":"Free-text Search","components":[{"per":{"qty":100000,"unit":"queries"},"kind":"metered","amount":20,"currency":"USD"}]},{"name":"Semantic Search","components":[{"per":{"qty":100000,"unit":"queries"},"kind":"metered","amount":40,"currency":"USD"}]},{"name":"Transactional Emails","components":[{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.7,"currency":"USD"}]}],"summary":"From $29/month. Free trial included. Zero platform fees on commerce transactions.","currency":"USD","freeTier":true,"sourceUrl":"https://medusajs.com/pricing/","retrievedAt":"2026-10-13T15:10:22.720Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | mid |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | `{"amount":29,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| release.cadence_days | - | 7 |
| release.history | - | `[{"url":"https://github.com/medusajs/medusa/releases/tag/v2.21.2","date":"2026-09-28T10:08:32Z","type":"stable","version":"v2.21.2"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.21.1","date":"2026-09-22T15:12:45Z","type":"stable","version":"v2.21.1"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.21.0","date":"2026-09-11T10:13:57Z","type":"stable","version":"v2.21.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.20.1","date":"2026-09-03T09:41:28Z","type":"stable","version":"v2.20.1"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.20.0","date":"2026-09-02T15:34:03Z","type":"stable","version":"v2.20.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.19.0","date":"2026-08-13T13:09:55Z","type":"stable","version":"v2.19.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.18.0","date":"2026-07-23T14:28:51Z","type":"stable","version":"v2.18.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.17.2","date":"2026-07-01T17:17:33Z","type":"stable","version":"v2.17.2"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.17.1","date":"2026-06-25T09:49:54Z","type":"stable","version":"v2.17.1"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.17.0","date":"2026-06-24T18:47:31Z","type":"stable","version":"v2.17.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.16.0","date":"2026-06-18T12:00:47Z","type":"stable","version":"v2.16.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.15.5","date":"2026-06-01T08:49:24Z","type":"stable","version":"v2.15.5"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.15.3","date":"2026-05-21T11:25:48Z","type":"stable","version":"v2.15.3"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.15.2","date":"2026-05-13T13:39:45Z","type":"stable","version":"v2.15.2"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.15.1","date":"2026-05-11T21:16:56Z","type":"stable","version":"v2.15.1"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.15.0","date":"2026-05-11T15:02:07Z","type":"stable","version":"v2.15.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.14.2","date":"2026-04-30T16:22:18Z","type":"stable","version":"v2.14.2"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.14.1","date":"2026-04-24T14:11:43Z","type":"stable","version":"v2.14.1"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.14.0","date":"2026-04-23T12:17:37Z","type":"stable","version":"v2.14.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.13.6","date":"2026-04-08T09:01:38Z","type":"stable","version":"v2.13.6"}]` |
| reliability.sla_pct | 99.98 | 99.99 |
| reliability.status_page | yes | - |
| security.certifications | - | `[{"name":"SOC 2","status":"active"}]` |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.scorecard | - | 5.7 |
| security.soc2 | yes | yes |
| security.trust_center | - | https://medusajs.com/privacy-policy/ |
| security.vulnerabilities | - | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=%40medusajs%2Fmedusa&per_page=100","last_12m":0,"max_severity":null}` |

## Capabilities (E-commerce Platforms)

| Capability | BigCommerce | Medusa |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Headless / composable |
| **Licensing** |  |  |
| Open-source | ✗ | ✓ |
| **Deployment** |  |  |
| Self-hostable | ✗ | ✓ |
| **Pricing** |  |  |
| Free / open tier | ✓ | ✓ |
| Transaction fees beyond plan | ✗ | ✗ |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Built-in + BYO gateway |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | ✓ |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✓ | - |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | ✓ |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | ✓ |
| POS / omnichannel | ✓ | ✓ |
| **Extensibility** |  |  |
| App / extension ecosystem size | 20+ embedded payment providers, major marketplace connectors (Amazon, eBay, Walm | Modular architecture with Workflows, custom modules, API routes, and UI extensio |

*Source: vioscaleAI. Generated 2026-10-16T20:56:27.027Z. "-" = undocumented, not absent.*