vioscaleAI
Comparison

Better Stack vs Zabbix

On the evidence we track, Better Stack leads this comparison with a composite score of 66/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Better Stack full profile →Zabbix full profile →
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★Better Stack66
Zabbix54
Score
vioscaleAI score
Better Stack66 / 100medium · 72%
Zabbix54 / 100low · 21%
Pricing
Free tier
Better Stack✓
Zabbix✓
Model
Better Stackfreemium
Zabbixfreemium
Price level
Better Stackmid
Zabbixlow
Starting price
Better Stack$34
Zabbix–
Transparent
Better Stack✓
Zabbix✗
Integrations
Count
Better Stack15
Zabbix45
Security
Certifications
Better StackSOC 2 Type II, ISO/IEC 27001
Zabbix–
Disclosure policy
Better Stack✓
Zabbix–
Gdpr
Better Stack✓
Zabbix✓
Iso27001
Better Stack✓
Zabbix–
Soc2
Better Stack✓
Zabbix–
Reliability
Status page
Better Stack✓
Zabbix–
Market
Availability
Content
Faq
Better Stack7 items
Zabbix7 items

Capabilities

Feature-by-feature on the axes that matter for observability tools. “-” means undocumented, not absent.

Signals
Metrics
Better Stack✓
Zabbix✓
Log management
Better Stack✓
Zabbix✓
Distributed tracing
Better Stack✓
Zabbix-
Application performance monitoring
Better Stack✓
Zabbix-
Real-user monitoring
Better Stack✓
Zabbix-
Response
Alerting
Better Stack✓
Zabbix✓
On-call / incident management
Better Stack✓
Zabbix-
Insight
Dashboards
Better Stack✓
Zabbix✓
Standards
OpenTelemetry-native
Better Stack✓
Zabbix-
Deployment
Hosting
Better StackCloud only
ZabbixCloud + self-hosted

What each one is

The product in its own terms, so the numbers below have context.

Better Stack

Leader

Cloud-native observability platform that consolidates log management, metrics, distributed tracing, infrastructure monitoring, and incident management with built-in on-call scheduling and AI-powered incident investigation capabilities.

Independently observed

Zabbix

A distributed monitoring solution that provides visibility across cloud infrastructure, networks, applications, services, and IoT devices, available for deployment either on-premises or as a managed cloud service.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Better Stack

Leader
from $34/moHybridFree tier

Free tier for personal projects. Paid plans start at $29/month billed annually with per-component metered pricing.

  • FreeFree
    • 10 monitors & heartbeats
    • 1 status page
    • Slack & e-mail alerts
    • 100,000 exceptions per month
    • 3 GB logs retained for 3 days
    • +1 more
  • Standard with Single Responder$34/month or $29/month billed annually
    • Single responder with unlimited phone call alerts
    • Incident management
    • On-call scheduling
    • Monitoring
    • Status pages
as of verify ↗

Zabbix

from $325/moOpen sourceFree tier5-day trial

Free open-source software with optional subscriptions from $325/month (Silver). All subscriptions include support SLAs and 5 years of security fixes.

  • Silver$325/month, billed annually
    • Online support
    • 1 support contact
    • 8x5 support availability
    • 1 day initial response time
    • Unlimited monitored devices and metrics
  • GoldFrom $825/month, billed annually
    • Phone and online support
    • 2 support contacts
    • 8x5 support availability
    • 4 hour initial response time
    • Distributed monitoring
    • +4 more
  • PlatinumContact sales
    • Phone and online support
    • 3 support contacts
    • 24x7 support availability
    • 2 hour initial response time
    • Distributed monitoring
    • +8 more
  • EnterpriseContact sales
    • Phone and online support
    • 7 support contacts
    • 24x7 support availability
    • 1.5 hour initial response time
    • 1 hour emergency response time
    • +12 more
  • GlobalContact sales
    • Phone and online support
    • 20 support contacts
    • 24x7 support availability
    • 1 hour initial response time
    • 1 hour emergency response time
    • +10 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Better Stack✓
Zabbix✓
iOS
Better Stack✓
Zabbix✗
Android
Better Stack✓
Zabbix✗
Windows
Better Stack✗
Zabbix✓
Linux
Better Stack✗
Zabbix✓
Deployment
Cloud / SaaS
Better Stack✓
Zabbix✓
Self-hosted
Better Stack✗
Zabbix✓
On-premise
Better Stack✗
Zabbix✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (3)
  • Slack
  • Prometheus
  • Azure

Better Stack

Leader
31 total - 28 not shared
  • Microsoft Teams
  • Linear
  • GitHub
  • Grafana
  • Datadog
  • Notion
  • Sentry
  • Zapier
  • Zabbix
  • AWS
  • Google Cloud
  • New Relic
  • Mixpanel
  • Intercom
  • Front
  • Drift
  • Terraform Provider
  • Terraform
  • Helm
  • NLog
  • OpenTelemetry
  • Google Calendar
  • Outlook Calendar
  • Webhooks
  • +4 more
Independently observed

Zabbix

43 total - 40 not shared
  • SNMP
  • Java
  • IPMI
  • SSH
  • Telnet
  • NETCONF
  • SFTP
  • ODBC
  • ICMP
  • TCP
  • Modbus
  • MQTT
  • HTTP
  • HTTPS
  • VMware
  • vCenter
  • Veeam Backup and Replication
  • Veeam Backup Enterprise Manager
  • RabbitMQ
  • GCP
  • MSSQL
  • MS Teams
  • Pushover
  • ilert
  • +16 more
Independently observed
Still deciding?

Better Stack or Zabbix: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.