vioscale
Comparison

Better Stack vs Zabbix

On the evidence we track, Better Stack leads this comparison with a composite score of 60/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Better Stack full profile →Zabbix full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
★Better Stack60
Zabbix52
Score
Vioscale score
Better Stack60 / 100medium · 73%updating
Zabbix52 / 100low · 17%updating
Pricing
Free tier
Better Stack✓
Zabbix✓
Model
Better Stackfreemium
Zabbixopen_source
Price level
Better Stackmid
Zabbixfree
Transparent
Better Stack✓
Zabbix✓
Integrations
Count
Better Stack20
Zabbix22
Security
Disclosure policy
Better Stack✓
Zabbix–
Gdpr
Better Stack✓
Zabbix✓
Soc2
Better Stack✓
Zabbix–
Reliability
Status page
Better Stack✓
Zabbix–
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for observability tools. “-” means undocumented, not absent.

Signals
Metrics
Better Stack✓
Zabbix✓
Log management
Better Stack✓
Zabbix✓
Distributed tracing
Better Stack✓
Zabbix-
Application performance monitoring
Better Stack✓
Zabbix-
Real-user monitoring
Better Stack✓
Zabbix-
Response
Alerting
Better Stack✓
Zabbix✓
On-call / incident management
Better Stack✓
Zabbix-
Insight
Dashboards
Better Stack✓
Zabbix✓
Standards
OpenTelemetry-native
Better Stack✓
Zabbix-
Deployment
Hosting
Better StackCloud only
ZabbixCloud + self-hosted

What each one is

The product in its own terms, so the numbers below have context.

Better Stack

Leader

Observability platform offering tracing, logging, infrastructure monitoring, error tracking, incident management, and real user monitoring. Positioned as significantly more cost-effective than competitors like Datadog.

Independently observed

Zabbix

A comprehensive monitoring solution that collects metrics from any source and provides visibility across infrastructure, applications, networks, and services, deployable either on-premises or as a managed cloud service

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Better Stack

Leader
from $25/moSubscriptionFree tier60-day trial

From $25/month for telemetry or $29/month for on-call. Free tier included. Annual commitment provides ~22-25% savings.

  • FreeFree
    • 10 monitors & heartbeats
    • 1 status page
    • Slack & email alerts
    • 100,000 exceptions per month
    • 5,000 session replays
  • Responder$29/month billed annually or $34/month billed monthly
    • 1 responder license
    • Unlimited phone call alerts
    • Unlimited SMS alerts
    • On-call scheduling & iOS/Android apps
    • Incident management with AI SRE
    • +5 more
  • Telemetry - Nano$25/month annually or $30/month monthly
    • 40 GB traces
    • 40 GB logs
    • 40 GB metrics
    • 30 day retention
  • Telemetry - Micro$100/month annually or $120/month monthly
    • 160 GB traces
    • 160 GB logs
    • 160 GB metrics
    • 30 day retention
  • Telemetry - Mega$210/month annually or $250/month monthly
    • 340 GB traces
    • 340 GB logs
    • 340 GB metrics
    • 30 day retention
  • Telemetry - Tera$420/month annually or $500/month monthly
    • 700 GB traces
    • 700 GB logs
    • 700 GB metrics
    • 30 day retention
as of verify ↗

Zabbix

from $325/moOpen sourceFree tier5-day trial

Free open-source software with optional subscriptions from $325/month (Silver). All subscriptions include support SLAs and 5 years of security fixes.

  • Silver$325/month, billed annually
    • Online support
    • 1 support contact
    • 8x5 support availability
    • 1 day initial response time
    • Unlimited monitored devices and metrics
  • GoldFrom $825/month, billed annually
    • Phone and online support
    • 2 support contacts
    • 8x5 support availability
    • 4 hour initial response time
    • Distributed monitoring
    • +4 more
  • PlatinumContact sales
    • Phone and online support
    • 3 support contacts
    • 24x7 support availability
    • 2 hour initial response time
    • Distributed monitoring
    • +8 more
  • EnterpriseContact sales
    • Phone and online support
    • 7 support contacts
    • 24x7 support availability
    • 1.5 hour initial response time
    • 1 hour emergency response time
    • +12 more
  • GlobalContact sales
    • Phone and online support
    • 20 support contacts
    • 24x7 support availability
    • 1 hour initial response time
    • 1 hour emergency response time
    • +10 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Better Stack✓
Zabbix✓
iOS
Better Stack✓
Zabbix✗
Android
Better Stack✓
Zabbix✗
macOS
Better Stack✗
Zabbix✓
Windows
Better Stack✗
Zabbix✓
Linux
Better Stack✗
Zabbix✓
CLI
Better Stack✗
Zabbix✓
Deployment
Cloud / SaaS
Better Stack✓
Zabbix✓
Self-hosted
Better Stack✗
Zabbix✓
On-premise
Better Stack✗
Zabbix✓
Hybrid
Better Stack✗
Zabbix✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Prometheus

Better Stack

Leader
20 total - 19 not shared
  • Slack
  • Microsoft Teams
  • Linear
  • GitHub
  • Grafana
  • Datadog
  • Notion
  • Sentry
  • Zapier
  • Zabbix
  • Azure
  • AWS
  • Google Cloud
  • New Relic
  • Mixpanel
  • Intercom
  • Front
  • Drift
  • Terraform Provider
Independently observed

Zabbix

22 total - 21 not shared
  • SNMP
  • Java
  • IPMI
  • SSH
  • Telnet
  • NETCONF
  • SFTP
  • ODBC
  • ICMP
  • TCP
  • Modbus
  • MQTT
  • HTTP
  • HTTPS
  • VMware
  • vCenter
  • Veeam Backup and Replication
  • Veeam Backup Enterprise Manager
  • RabbitMQ
  • GCP
  • MSSQL
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.