Comparison

Base vs Zoho CRM

On the evidence we track, Zoho CRM leads this comparison with a composite score of 65/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Base59
★Zoho CRM65
Score
vioscaleAI score
Base59 / 100low · 35%
Zoho CRM65 / 100medium · 72%
Pricing
Free tier
Base✓
Zoho CRM✓
Model
Zoho CRMfreemium
Price level
Baselow
Zoho CRMlow
Transparent
Base✗
Zoho CRM✗
Integrations
Count
Base1,800
Zoho CRM1,000
Security
Disclosure policy
Base–
Zoho CRM✓
Gdpr
Base–
Zoho CRM✓
Hipaa
Base–
Zoho CRM✓
Iso27001
Base–
Zoho CRM✓
Soc2
Base–
Zoho CRM✓
Trust center
Reliability
Status page
Base–
Zoho CRM✓
Release
Cadence days
Base–
Zoho CRM45
Market
Availability
Base–
Content
Faq
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Base✓
Zoho CRM✓
Deal / pipeline management
Base✓
Zoho CRM✓
Lead scoring
Base-
Zoho CRM-
Communication
Email sync & tracking
Base✓
Zoho CRM✓
Automation
Marketing automation
Base✓
Zoho CRM-
Workflow automation
Base✓
Zoho CRM✓
Insight
Reporting & dashboards
Base✓
Zoho CRM✓
Sales forecasting
Base✓
Zoho CRM✓
Access
Native mobile app
Base✓
Zoho CRM✓
Extensibility
Public API
Base✓
Zoho CRM✓
Custom fields & objects
Base-
Zoho CRM✓

What each one is

The product in its own terms, so the numbers below have context.

Base

A modern sales CRM that maximizes productivity, maintains pipeline visibility, and enables data-driven sales teams to grow revenue with contact management, deal tracking, and automation.

Independently observed

Zoho CRM

Leader

A cloud-based platform for managing sales pipelines, customer relationships, and team collaboration. It automates sales workflows, provides forecasting and reporting capabilities, and enables teams to coordinate across distributed work environments.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Base

SubscriptionFree tier

From £19/month. Free tier available for eligible startups (up to 2 years).

as of verify ↗

Zoho CRM

Leader
Free tier

Free tier for up to 3 users; paid plans available (contact sales).

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Base✓
Zoho CRM✓
Deployment
Cloud / SaaS
Base✓
Zoho CRM✓
On-premise
Base✗
Zoho CRM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Base

3 total
  • Email
  • Zendesk Support
  • Zendesk Marketplace apps
Independently observed

Zoho CRM

Leader
20 total
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
  • Zoho Mail
  • Zoho Projects
  • Zoho People
  • Zoho Invoice
  • Zoho Analytics
  • Zoho Desk
  • Zoho WorkDrive
  • Zoho Meeting
  • Facebook
  • Google
  • Instagram
  • Microsoft
  • Amazon
Independently observed
Still deciding?

Base or Zoho CRM: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.