Amazon Kendra vs Glean
No leader: the top candidate Glean has only 0.29 confidence (low), below the 0.35 needed to declare a winner. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for ai enterprise search. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Amazon Kendra
A managed machine learning service that enables organizations to create intelligent search experiences across enterprise data sources. It integrates with generative AI models to provide conversational question-answering capabilities through retrieval augmented generation.
Glean
Glean indexes and provides secure, permissions-aware search and AI agents across 275+ enterprise applications. It enables teams to build AI-powered workflows while maintaining source-system security and compliance standards.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Glean
Pricing not documented yet.
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- ServiceNow
Amazon Kendra
- Amazon S3
- Amazon RDS
- Amazon FSx
- Amazon Aurora
- Box
- Confluence Cloud
- Atlassian Confluence Server
- Adobe Experience Manager (AEM)
- Alfresco On-Prem
- Alfresco One
- Microsoft SharePoint
- Salesforce
- Google Drive
- Confluence
Glean
- 15Five
- Docebo
- Lessonly
- Nice CXone
- Slack
- Salesforce Service Cloud
- Zoom AI Companion
- VS Code
- Claude Desktop
- Cursor
- Windsurf
Amazon Kendra or Glean: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.