vioscaleAI
Comparison

Agile CRM vs SugarCRM

On the evidence we track, Agile CRM leads this comparison with a composite score of 74/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Agile CRM full profile →SugarCRM full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Agile CRM74
SugarCRM60
Score
vioscaleAI score
Agile CRM74 / 100medium · 55%
SugarCRM60 / 100medium · 72%
Pricing
Free tier
Agile CRM✓
SugarCRM✗
Model
Agile CRMfreemium
SugarCRMcommercial
Price level
Agile CRMlow
SugarCRMmid
Starting price
Agile CRM$8.99
SugarCRM–
Transparent
Agile CRM✓
SugarCRM✓
Integrations
Count
Agile CRM6
SugarCRM180
Security
Gdpr
Agile CRM✓
SugarCRM–
Soc2
Agile CRM–
SugarCRM✓
Reliability
Sla pct
Agile CRM99.5
SugarCRM–
Status page
Agile CRM✓
SugarCRM✓
Market
Availability
Content
Faq
Agile CRM8 items
SugarCRM6 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Agile CRM✓
SugarCRM✓
Deal / pipeline management
Agile CRM✓
SugarCRM✓
Lead scoring
Agile CRM✓
SugarCRM✓
Communication
Email sync & tracking
Agile CRM✓
SugarCRM-
Automation
Marketing automation
Agile CRM✓
SugarCRM-
Workflow automation
Agile CRM✓
SugarCRM✓
Insight
Reporting & dashboards
Agile CRM✓
SugarCRM✓
Sales forecasting
Agile CRM✗
SugarCRM✓
Access
Native mobile app
Agile CRM✓
SugarCRM-
Extensibility
Public API
Agile CRM✓
SugarCRM-
Custom fields & objects
Agile CRM✓
SugarCRM✓

What each one is

The product in its own terms, so the numbers below have context.

Agile CRM

Leader

A comprehensive platform that unifies sales pipeline management, marketing automation, and customer support functions to handle customers throughout their entire lifecycle.

Independently observed

SugarCRM

A sales platform enhanced with machine learning to help teams manage customer data, streamline selling processes, and identify growth opportunities. It provides guidance on next steps and flags at-risk deals to help sales representatives succeed.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Agile CRM

Leader
from $8.99/moSubscriptionFree tier

From free (limited) to $47.99/month. Free tier for up to 10 users.

  • FREEFree
    • 1,000 Contacts & Companies
    • Custom Data Fields
    • Lead Scoring
    • Unlimited Deals, Tasks & Documents
    • Appointment Scheduling
    • +10 more
  • STARTER$8.99/month
    • 10,000 Contacts & Companies
    • Custom Data Fields
    • Lead Scoring
    • Unlimited Deals, Tasks & Documents
    • Appointment Scheduling
    • +13 more
  • REGULAR$29.99/month
    • 50,000 Contacts & Companies
    • Custom Data Fields
    • Lead Scoring
    • Unlimited Deals, Tasks & Documents
    • Appointment Scheduling
    • +13 more
  • ENTERPRISE$47.99/month
    • Unlimited Contacts & Companies
    • Custom Data Fields
    • Lead Scoring
    • Unlimited Deals, Tasks & Documents
    • Appointment Scheduling
    • +13 more
as of verify ↗

SugarCRM

from $59/moSubscription

From $59/user/month billed annually. 15 user minimum.

  • Standard$59/user/month billed annually, 15 user minimum
    • Accounts & contact management
    • Lead & opportunity management
    • Quote management
    • Activity management
    • Pipeline management
    • +5 more
  • Advanced$85/user/month billed annually, 15 user minimum
    • All Standard features
    • Case management
    • Bug tracking
    • Sugar Intelligence
    • sales-i
    • +2 more
  • Premier$135/user/month billed annually, 15 user minimum
    • All Advanced features
    • Geo mapping
    • Discover
    • 2x file managed storage
    • 2x data managed storage
    • +2 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Agile CRM✓
SugarCRM✓
Deployment
Cloud / SaaS
Agile CRM✓
SugarCRM✓
On-premise
Agile CRM✗
SugarCRM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Agile CRM

Leader
18 total
  • Google Apps
  • Google Calendar
  • Google Drive
  • Gmail
  • Google Plus
  • Shopify
  • Stripe
  • Amazon SES
  • Mandrill
  • Sendgrid
  • Twitter
  • Facebook
  • TowerData
  • Twilio
  • RingCentral
  • SIP
  • Chrome Extension
  • Google
Independently observed

SugarCRM

10 total
  • Dropbox
  • DocuSign
  • Microsoft Office
  • SharePoint
  • ZoomInfo
  • Epicor
  • NetSuite
  • Sage
  • SYSPRO
  • LinkedIn Sales Navigator
Independently observed
Still deciding?

Agile CRM or SugarCRM: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.