vioscale
Comparison

Agile CRM vs Pipedrive

On the evidence we track, Pipedrive leads this comparison with a composite score of 83/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Agile CRM full profile →Pipedrive full profile →
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Attribute comparison across 2 tools
Attribute72Agile CRM83PipedriveLeader
Vioscale score72 / 100low · 39%83 / 100medium · 64%
Faq[{"answer":"Agile CRM is an all-in-one customer relationship management platform that combines sales enablement, marketing automation, and customer service functionality. It is designed for growing businesses that need to manage sales pipelines, marketing campaigns, and customer support in a single system.","source":"https://www.agilecrm.com","question":"What is Agile CRM and what businesses is it designed for?","confidence":0.95},{"answer":"Yes, Agile CRM offers a free tier that doesn't require a credit card and accommodates up to 10 users. The free plan includes 1,000 contacts, unlimited deals and tasks, email campaigns, helpdesk functionality, contact management with custom fields, and basic workflow automation.","source":"https://www.agilecrm.com","question":"Does Agile CRM offer a free tier?","confidence":0.95},{"answer":"Agile CRM is a cloud-based platform accessed entirely through a web browser. This means there is no software to install or maintain, and you can access your data from any device with an internet connection.","source":"https://www.agilecrm.com","question":"Is Agile CRM cloud-based or self-hosted?","confidence":0.92},{"answer":"Agile CRM integrates with eight key platforms including Google, Shopify, Stripe, Twilio, RingCentral, and email services (SES, Mandrill, Sendgrid). The platform also provides API access, allowing custom integrations with other business systems.","source":"https://www.agilecrm.com","question":"What external tools and services does Agile CRM integrate with?","confidence":0.95},{"answer":"Core features include contact management with custom fields, sales pipeline and deal management, lead scoring, email integration and marketing automation, workflow automation, reporting dashboards, a mobile app, and API access. These capabilities support the full customer lifecycle from lead acquisition through retention.","source":"https://www.agilecrm.com","question":"What are the core features of Agile CRM?","confidence":0.95},{"answer":"Agile CRM serves over 15,000 customers globally. This established user base demonstrates the platform's reliability and adoption across different business sizes and industries.","source":"https://www.agilecrm.com","question":"How many businesses use Agile CRM?","confidence":0.98},{"answer":"Agile CRM uses a freemium subscription model with transparent pricing. A free tier provides essential functionality for small teams, with paid subscription plans available for businesses needing additional features or user capacity.","source":"https://www.agilecrm.com","question":"What is Agile CRM's pricing model?","confidence":0.92},{"answer":"Yes, Agile CRM includes a mobile app, allowing you to manage customer relationships, review pipelines, and access key features while away from your desk.","source":"https://www.agilecrm.com","question":"Can I access Agile CRM from my mobile device?","confidence":0.95}][{"answer":"Pipedrive is a cloud-based sales customer relationship management platform that helps sales teams organize prospects, track deals, and automate their sales processes. It emphasizes visual pipeline management using kanban-style boards and is built around activity-based selling, prioritizing concrete actions that advance sales outcomes.","source":"https://www.pipedrive.com","question":"What is Pipedrive and what is it designed for?","confidence":0.95},{"answer":"Pipedrive is proprietary, commercial software offered as a Software-as-a-Service product. It is not open-source and is privately held, backed by investment from Vista Equity Partners.","source":"https://www.pipedrive.com/en/about","question":"Is Pipedrive open-source or commercial software?","confidence":0.95},{"answer":"Pipedrive operates on a freemium model with a 14-day free trial that does not require a credit card. After the trial expires, access to the platform requires a paid subscription, with multiple tiers available to accommodate different team sizes and feature requirements.","source":"https://www.pipedrive.com","question":"What is Pipedrive's pricing model?","confidence":0.92},{"answer":"Pipedrive supports over 500 third-party integrations through its marketplace, including popular tools like Zapier, Slack, Zoom, Gmail, Microsoft Teams, QuickBooks, and Trello. The platform also provides a free API and webhook support for building custom integrations.","source":"https://www.pipedrive.com/en/integrations","question":"How many integrations does Pipedrive support?","confidence":0.94},{"answer":"Pipedrive is accessible as a web application via any browser and offers native mobile applications for iOS and Android. This allows sales teams to access their pipeline and customer data from desktop, tablet, or smartphone.","source":"https://www.pipedrive.com","question":"What platforms and devices can access Pipedrive?","confidence":0.93},{"answer":"Pipedrive includes an AI sales assistant that provides personalized recommendations, AI-powered email writing, email summarization, and automated sales report generation. These features help sales teams save time on administrative tasks and gain data-driven insights into deal progression.","source":"https://www.pipedrive.com/en/features","question":"Does Pipedrive include artificial intelligence features?","confidence":0.91},{"answer":"Pipedrive serves over 100,000 companies across 179 countries and facilitates approximately 100 million deals annually on its platform. The company was founded in Estonia in 2010 and has grown to employ over 850 people across eight countries.","source":"https://www.pipedrive.com/en/about","question":"How large is Pipedrive's user base and market presence?","confidence":0.94},{"answer":"Common alternatives to Pipedrive include HubSpot, Salesforce, Microsoft Dynamics 365, Zoho CRM, and Freshsales, among others. These platforms serve similar sales management functions but differ in complexity, pricing, and feature depth, with some targeting enterprise markets while others focus on small-to-medium-sized businesses.","source":"https://www.pipedrive.com","question":"What are common alternatives to Pipedrive?","confidence":0.88}]
Options{"cloud":true}{"cloud":true}
LongAll-in-one CRM combining sales enablement, marketing automation, and customer service for small and growing businesses.Pipedrive lets you track your sales pipeline, optimize leads, manage deals with AI and automate your entire sales process so you can focus on selling.
Capabilities{"api_access":true,"mobile_app":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}{"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}
Count22500
List[{"name":"RingCentral"},{"name":"Twilio"},{"name":"Android"},{"name":"VoIP"},{"name":"Facebook"},{"name":"Twitter"},{"name":"LinkedIn"},{"name":"Klout"},{"name":"FullContact"},{"name":"Google Plus"},{"name":"Microsoft Exchange"},{"name":"Google Apps"},{"name":"Zapier"},{"name":"IMAP"},{"name":"QuickBooks"},{"name":"WooCommerce"},{"name":"Shopify"},{"name":"Magento"},{"name":"Stripe"},{"name":"Amazon SES"},{"name":"Mandrill"},{"name":"Sendgrid"}][{"name":"Zapier"},{"name":"Zoom"},{"name":"Lemlist"},{"name":"Google"},{"name":"Quickbooks"},{"name":"Asana"},{"name":"Slack"},{"name":"Kixie"}]
Availability{"primaryMarkets":["US","GB","AU","IN"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}{"source":"https://www.pipedrive.com","hqCountry":"US","confidence":0.9,"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}
Support{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}{"web":true}
Pricing{"type":"subscription","plans":[{"free":true,"name":"FREE","summary":"Free for up to 10 users","features":["1,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Custom Deal Milestones","Email Tracking","Email Campaigns","Web Engagement","Contact Level Analytics","Form Builder","Email Templates","Landing Page Builder","5,000 Branded Emails","Web-to-Lead","Helpdesk Groups","Labels","Canned Responses","Views & Reports","1 Plugin","Email Support","Google Sync","Chrome Extension","Basic Reports"],"minSeats":10,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"1,000","emails_branded":"5,000/mo"}},{"free":false,"name":"STARTER","summary":"$8.99/month","features":["10,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Custom Deal Milestones","Email Tracking","2-Way Email Integration","Email Campaigns","Web Engagement","Contact Level Analytics","Form Builder","Email Templates","Landing Page Builder","5,000 Branded Emails","Web-to-Lead","Marketing Automation","Social Monitoring","Helpdesk Groups","Labels","Canned Responses","Views & Reports","3 Plugins","Email & Phone Support","Google/Shopify/Stripe Sync","Chrome Extension","Basic & Email Reports"],"components":[{"kind":"fixed","amount":8.99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"10,000"}},{"free":false,"name":"REGULAR","summary":"$29.99/month","features":["50,000 Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Custom Deal Milestones","Email Tracking","2-Way Email Integration","Custom Deal Tracks","2-Way Telephony","Email Campaigns","Web Engagement","Contact Level Analytics","Form Builder","Email Templates","Landing Page Builder","5,000 Branded Emails","Web-to-Lead","Marketing Automation","Social Monitoring","Mobile Marketing","Helpdesk Groups","Labels","Canned Responses","Views & Reports","50+ Plugins/Integrations","Email & Phone Support","Google/Shopify/Stripe Sync","Chrome Extension","Basic & Email Reports"],"components":[{"kind":"fixed","amount":29.99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"50,000"}},{"free":false,"name":"ENTERPRISE","summary":"$47.99/month","features":["Unlimited Contacts & Companies","Custom Data Fields","Lead Scoring","Unlimited Deals, Tasks & Documents","Appointment Scheduling","Custom Deal Milestones","Email Tracking","2-Way Email Integration","Custom Deal Tracks","2-Way Telephony","Post Call Automation","Call Recording","Automated Voicemails","Email Campaigns","Web Engagement","Contact Level Analytics","Form Builder","Email Templates","Landing Page Builder","5,000 Branded Emails","Web-to-Lead","Marketing Automation","Social Monitoring","SES/Mandrill/Sendgrid Integration","Mobile Marketing","Helpdesk Groups","Labels","Canned Responses","Views & Reports","50+ Plugins/Integrations","Email & Phone Support","Dedicated Account Rep","Onboarding Coach","Google/Shopify/Stripe Sync","Chrome Extension","Basic, Email & Team Reports","Access Controls (ACLs)"],"components":[{"kind":"fixed","amount":47.99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"Unlimited"}}],"summary":"Free tier for 10 users. Paid plans from $8.99/month to $47.99/month.","currency":"USD","freeTier":true,"sourceUrl":"https://www.agilecrm.com","retrievedAt":"2026-08-05T12:41:49.839Z","startingPrice":{"amount":8.99,"period":"month","currency":"USD"},"billingPeriods":["month"]}{"type":"subscription","plans":[{"free":false,"name":"Lite","summary":"£14/seat/mo billed monthly, £168/seat/year billed annually","features":["View and manage leads, deals, contacts, calendar events","Lead, calendar and pipeline management","AI-powered report creation","Real-time sales feed","500+ integrations"],"components":[{"kind":"per_unit","unit":"seat","amount":14,"period":"month","currency":"GBP"}],"contactSales":false},{"free":false,"name":"Growth","summary":"£39/seat/mo billed monthly, £468/seat/year billed annually","features":["Lite plan features","Full email sync with tracking","Automations and nurturing sequences","Subscriptions and forecast reports","Meeting scheduler and contacts timeline"],"components":[{"kind":"per_unit","unit":"seat","amount":39,"period":"month","currency":"GBP"}],"contactSales":false},{"free":false,"name":"Premium","summary":"£59/seat/mo billed monthly, £708/seat/year billed annually","features":["Growth plan features","Lead generation and routing with LeadBooster","Custom scoring and company data enrichment","AI-powered multi-email tools","Contracts and e-signatures","Enhanced customization for teams, reports and data fields"],"components":[{"kind":"per_unit","unit":"seat","amount":59,"period":"month","currency":"GBP"}],"description":"Most popular","contactSales":false},{"free":false,"name":"Ultimate","summary":"£79/seat/mo billed monthly, £948/seat/year billed annually","features":["Premium plan features","Fortified account security with rules and alerts","Phone and email data enrichment","Sandbox testing account","Extended phone support hours","Partnership discounts"],"components":[{"kind":"per_unit","unit":"seat","amount":79,"period":"month","currency":"GBP"}],"contactSales":false}],"addOns":[{"name":"LeadBooster","components":[{"kind":"fixed","amount":32.5,"period":"month","currency":"GBP"}]},{"name":"Projects","components":[{"kind":"fixed","amount":16,"period":"month","currency":"GBP"}]},{"name":"Campaigns","components":[{"kind":"fixed","amount":13.33,"period":"month","currency":"GBP"}]},{"name":"Web Visitors","components":[{"kind":"fixed","amount":41,"period":"month","currency":"GBP"}]},{"name":"Smart Docs","components":[{"kind":"fixed","amount":32.5,"period":"month","currency":"GBP"}]}],"summary":"From £14/seat/mo. 14-day free trial, no credit card required.","currency":"GBP","freeTier":false,"sourceUrl":"https://www.pipedrive.com/","retrievedAt":"2026-08-01T14:59:50.335Z","freeTrialDays":14,"startingPrice":{"amount":14,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}
Free tierYesNo
Modelcommercialcommercial
Price levellowlow
Starting gbp8.9914
TransparentYesYes
Cadence days-30
Sla pct-99.9
Status page-Yes
Disclosure policy-Yes
Gdpr-Yes
Iso27001-Yes
Soc2-Yes

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Capability comparison for CRM Software
CapabilityAgile CRMPipedrive
Core
Contact & account management✓✓
Deal / pipeline management✓✓
Lead scoring✓✓
Communication
Email sync & tracking✓✓
Automation
Marketing automation✓✓
Workflow automation✓✓
Insight
Reporting & dashboards✓✓
Sales forecasting-✓
Access
Native mobile app✓✓
Extensibility
Public API✓✓
Custom fields & objects✓✓

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.