Comparison

Vtiger vs Zoho CRM

No clear leader: Zoho CRM (65.4) and Vtiger (62.5) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Vtiger63
Zoho CRM65
Score
vioscaleAI score
Vtiger63 / 100low · 36%
Zoho CRM65 / 100medium · 72%
Pricing
Free tier
Vtiger✗
Zoho CRM✓
Model
Zoho CRMfreemium
Price level
Vtigerlow
Zoho CRMlow
Transparent
Vtiger✓
Zoho CRM✗
Integrations
Count
Vtiger6
Zoho CRM1,000
Security
Disclosure policy
Vtiger–
Zoho CRM✓
Gdpr
Vtiger–
Zoho CRM✓
Hipaa
Vtiger–
Zoho CRM✓
Iso27001
Vtiger–
Zoho CRM✓
Soc2
Vtiger–
Zoho CRM✓
Trust center
Reliability
Status page
Vtiger–
Zoho CRM✓
Release
Cadence days
Vtiger–
Zoho CRM45
Market
Availability
Vtiger–
Content
Faq
Vtiger8 items
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Vtiger✓
Zoho CRM✓
Deal / pipeline management
Vtiger✓
Zoho CRM✓
Lead scoring
Vtiger-
Zoho CRM-
Communication
Email sync & tracking
Vtiger✓
Zoho CRM✓
Automation
Marketing automation
Vtiger✓
Zoho CRM-
Workflow automation
Vtiger✓
Zoho CRM✓
Insight
Reporting & dashboards
Vtiger✓
Zoho CRM✓
Sales forecasting
Vtiger✓
Zoho CRM✓
Access
Native mobile app
Vtiger✓
Zoho CRM✓
Extensibility
Public API
Vtiger-
Zoho CRM✓
Custom fields & objects
Vtiger-
Zoho CRM✓

What each one is

The product in its own terms, so the numbers below have context.

Vtiger

An integrated customer relationship management system that combines sales, marketing, and support functions with AI-driven automation and analytics capabilities.

Independently observed

Zoho CRM

A cloud-based platform for managing sales pipelines, customer relationships, and team collaboration. It automates sales workflows, provides forecasting and reporting capabilities, and enables teams to coordinate across distributed work environments.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Vtiger

from $12/moSubscription15-day trial

From $12/user/month. 15-day free trial. Yearly billing saves up to 34%.

  • One Growth$12/user/month (Standard)
    • Contact, Account & Lead Management
    • Marketing Campaigns
    • Help Desk & Customer Portal
    • Inventory & Invoicing
    • Reports & Dashboards
    • +1 more
  • One Professional$30/user/month (Standard) or $20/user/month (Single App)
    • Advanced Sales Automation
    • Process Designer
    • Advanced Marketing Automation
    • Advanced Help Desk Automation
    • Subscription & Vendor Management
    • +1 more
  • One Enterprise$42/user/month (Standard) or $30/user/month (Single App)
    • Multi-Currency Support
    • Contact Engagement Insights
    • Internal Ticketing
    • Work Order Management
    • Advanced Project Automation
    • +1 more
  • One AI$50/user/month (Standard) or $38/user/month (Single App)
    • Built-in AI Voice Assistant Integration
    • Generative AI Designer
    • Predictive AI Designer
as of verify ↗

Zoho CRM

Free tier

Free tier for up to 3 users; paid plans available (contact sales).

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Vtiger✗
Zoho CRM✓
iOS
Vtiger✓
Zoho CRM✗
Android
Vtiger✓
Zoho CRM✗
Deployment
Cloud / SaaS
Vtiger✓
Zoho CRM✓
On-premise
Vtiger✗
Zoho CRM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Google

Vtiger

6 total - 5 not shared
  • Email
  • Phone
  • SMS
  • Video Conferencing
  • Microsoft Teams
Independently observed

Zoho CRM

20 total - 19 not shared
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
  • Zoho Mail
  • Zoho Projects
  • Zoho People
  • Zoho Invoice
  • Zoho Analytics
  • Zoho Desk
  • Zoho WorkDrive
  • Zoho Meeting
  • Facebook
  • Instagram
  • Microsoft
  • Amazon
Independently observed
Still deciding?

Vtiger or Zoho CRM: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.