Comparison

New Relic vs Pinpoint APM

On the evidence we track, Pinpoint APM leads this comparison with a composite score of 52/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
New Relic46
★Pinpoint APM52
Score
vioscaleAI score
New Relic46 / 100medium · 67%
Pinpoint APM52 / 100medium · 53%
Pricing
Free tier
New Relic✓
Pinpoint APM–
Model
New Relicfreemium
Pinpoint APMopen_source
Price level
New Reliclow
Pinpoint APMfree
Transparent
New Relic✓
Pinpoint APM–
Integrations
Count
New Relic4
Pinpoint APM10
Security
Disclosure policy
New Relic✓
Pinpoint APM–
Fedramp
New Relic✓
Pinpoint APM–
Hipaa
New Relic✓
Pinpoint APM–
Scorecard
New Relic–
Pinpoint APM4.7
Trust center
Reliability
Status page
New Relic✓
Pinpoint APM✓
Adoption
Dependent repos
New Relic–
Pinpoint APM56
Github stars
New Relic–
Pinpoint APM13,866
Activity
Commits last 30d
New Relic–
Pinpoint APM100
Release
Cadence days
New Relic–
Pinpoint APM88
History
New Relic–
Pinpoint APM20 items
License
Spdx
New Relic–
Pinpoint APMApache-2.0
Language
Primary
New Relic–
Pinpoint APMJava
Market
Availability
Pinpoint APM–
Content
Faq
New Relic7 items
Pinpoint APM6 items

Capabilities

Feature-by-feature on the axes that matter for apm tools. “-” means undocumented, not absent.

Instrumentation
Auto-instrumentation
New Relic-
Pinpoint APM✓
Distributed tracing
New Relic-
Pinpoint APM✓
Insight
Service map
New Relic-
Pinpoint APM✓
Code / continuous profiling
New Relic-
Pinpoint APM✓
Database monitoring
New Relic✓
Pinpoint APM✓
Error analytics
New Relic-
Pinpoint APM✓
Real-user monitoring
New Relic-
Pinpoint APM-
SLO / error-budget tracking
New Relic-
Pinpoint APM-
Intelligence
Anomaly / root-cause AI
New Relic-
Pinpoint APM-
Standards
OpenTelemetry support
New Relic-
Pinpoint APM-
Core
Language agents
New RelicNode.js, Ruby, Go, iOS
Pinpoint APMJava, PHP, Python
Deployment
Hosting
New Relic-
Pinpoint APMSelf-hosted only

What each one is

The product in its own terms, so the numbers below have context.

New Relic

End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations.

Independently observed

Pinpoint APM

Leader

A management system for monitoring applications across interconnected systems, tracking how requests flow through components to identify bottlenecks and performance issues without code instrumentation.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

New Relic

from $0.40/moUsage-basedFree tier

From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.

  • FreeFree
    • Access to 50+ capabilities
    • Automatic logs obfuscation
    • No credit card required
  • Standard$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB
    • Ticketed support
    • 2 business days support response SLA
    • SAML single sign-on
    • Unlimited basic users
  • Pro$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data
    • Unlimited full platform users
    • 2-hour critical initial support response SLA
    • Data Plus eligibility
    • Extended data retention
    • Advanced admin capabilities
  • EnterpriseContact sales
    • Everything in Pro
    • FedRAMP Moderate and HIPAA eligibility
    • Priority ticket routing
    • 1-hour critical initial support response SLA
    • 24/7 dedicated support
    • +1 more
as of verify ↗

Pinpoint APM

Leader
Open source
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
New Relic✓
Pinpoint APM✓
iOS
New Relic✓
Pinpoint APM✗
CLI
New Relic✓
Pinpoint APM✗
Deployment
Cloud / SaaS
New Relic✓
Pinpoint APM✓
Self-hosted
New Relic✓
Pinpoint APM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

New Relic

4 total
  • Kubernetes
  • AWS ECS
  • Microsoft Azure
  • Docker
Independently observed

Pinpoint APM

Leader
53 total
  • Tomcat
  • Jetty
  • JBoss EAP
  • Websphere
  • Vertx
  • Weblogic
  • Undertow
  • Akka HTTP
  • Spring
  • Spring Boot
  • Spring WebFlux
  • Spring Cloud Sleuth
  • Ktor
  • Apache HttpClient
  • JDK HttpClient
  • GoogleHttpClient
  • OkHttpClient
  • NingAsyncHttpClient
  • Netty
  • Thrift
  • DUBBO
  • gRPC
  • Apache CXF
  • ActiveMQ
  • +29 more
Independently observed
Still deciding?

New Relic or Pinpoint APM: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.