vioscaleAI
Comparison

Kickserv vs ServiceM8

On the evidence we track, Kickserv leads this comparison with a composite score of 73/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Kickserv full profile →ServiceM8 full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Kickserv73
ServiceM853
Score
vioscaleAI score
Kickserv73 / 100medium · 65%
ServiceM853 / 100low · 48%
Pricing
Free tier
Kickserv✓
ServiceM8✓
Model
Kickservfreemium
ServiceM8freemium
Price level
Kickservlow
ServiceM8low
Starting price
Kickserv$9.90
ServiceM8–
Transparent
Kickserv✓
ServiceM8✗
Integrations
Count
Kickserv14
ServiceM83
Security
Disclosure policy
Kickserv–
ServiceM8✓
Gdpr
Kickserv–
ServiceM8✓
Reliability
Status page
Kickserv✓
ServiceM8–
Market
Availability
Content
Faq
Kickserv6 items
ServiceM87 items

Capabilities

Feature-by-feature on the axes that matter for field service management software. “-” means undocumented, not absent.

Core
Trade focus
KickservGeneral / multi-trade
ServiceM8General / multi-trade
Platform
Mobile app with offline mode
Kickserv✗
ServiceM8-
Dispatch / scheduling board
Kickserv✓
ServiceM8✓
Work-order management
Kickserv✓
ServiceM8✓
Quote-to-cash
Quoting / estimates
Kickserv✓
ServiceM8✓
Invoicing + in-field payments
Kickserv✓
ServiceM8✓
Operations
GPS / fleet tracking
Kickserv✓
ServiceM8✓
Inventory / parts management
Kickserv✗
ServiceM8✓
Engagement
Customer self-scheduling (online booking)
Kickserv✓
ServiceM8✓
Integrations
Accounting integration (QuickBooks / Xero)
Kickserv✓
ServiceM8✓
Compliance
PCI DSS compliant (payments)
Kickserv✗
ServiceM8✓
SOC 2 Type II
Kickserv✗
ServiceM8-
Pricing
Pricing model
KickservPer user
ServiceM8-
Market
Target segment
KickservSMB / growing contractor
ServiceM8SMB / growing contractor

What each one is

The product in its own terms, so the numbers below have context.

Kickserv

Leader

Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software.

Independently observed

ServiceM8

A mobile and web application that enables service contractors and tradespeople to manage their operations, including job scheduling, client communication, quoting, invoicing, and on-site payment acceptance.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Kickserv

Leader
from $9.90/user/moSubscriptionFree tier

From $9.90/user/month. Free tier with 5 users. Annual plans available.

  • FreeFree
    • Customer management
    • Job scheduling
    • Basic features
  • Basic Plus$99/month for 10 users
    • Customer management
    • Estimates
    • Invoicing
    • Online payments
    • GPS tracking
    • +4 more
as of verify ↗

ServiceM8

SubscriptionFree tier14-day trial

Free tier available. Paid plans start from Growing tier at 150 jobs/month. No lock-ins; upgrade/downgrade anytime.

  • FreeFree
    • Job cards
    • Scheduling
    • Quotes
    • Invoices
    • Email & SMS
    • +2 more
  • Growing150 new jobs per month
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Kickserv✓
ServiceM8✓
iOS
Kickserv✓
ServiceM8✓
Android
Kickserv✓
ServiceM8✓
Deployment
Cloud / SaaS
Kickserv✓
ServiceM8✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (4)
  • QuickBooks Online
  • Stripe
  • Xero
  • Vend

Kickserv

Leader
14 total - 10 not shared
  • QuickBooks Desktop
  • Mailchimp
  • Unleashed
  • Cin7
  • Square
  • Bill.com
  • WorkflowMax
  • Harvest
  • TSheets
  • Freshdesk
Independently observed

ServiceM8

11 total - 7 not shared
  • Office 365
  • MYOB
  • Reece maX
  • Outlook
  • Apple Pay
  • Zapier
  • VEND POS
Independently observed
Still deciding?

Kickserv or ServiceM8: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.