Comparison

Intro.js vs Userlane

No leader: the top candidate Intro.js has only 0.24 confidence (low), below the 0.35 needed to declare a winner. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Intro.js full profile →Userlane full profile →

Machine formatsJSON Markdown GraphQLor send Accept: application/json

Intro.js57

Userlane26

Attribute comparison across 2 tools
Attribute	Intro.js	Userlane
Vioscale score	57 / 100low · 24%updating	26 / 100medium · 61%updating
Pricing
Free tierpricing.free_tier	✓	✗
Modelpricing.model	freemium	quote
Price levelpricing.price_level	low	unknown
Starting pricepricing.starting_price	$9.99	-
Transparentpricing.transparent	✗	✗
Integrations
Countintegrations.count	-	1
Security
Gdprsecurity.gdpr	-	✓
Iso27001security.iso27001	-	✓
Scorecardsecurity.scorecard	5.1	-
Vulnerabilitiessecurity.vulnerabilities	Count: 0 · Source: https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=intro.js&per_page=100 · Last 12m: 0	-
Reliability
Sla pctreliability.sla_pct	-	99.5
Adoption
Dependent reposadoption.dependent_repos	1,272	-
Github starsadoption.github_stars	23,455	-
Activity
Commits last 30dactivity.commits_last_30d	40	-
Release
Cadence daysrelease.cadence_days	71	-
Historyrelease.history	20 items	-
Language
Primarylanguage.primary	TypeScript	-
Market
Availabilitymarket.availability	Available worldwide · Popular in US	Available worldwide · Popular in DE, GB, US · HQ DE

Score

Vioscale score

Intro.js57 / 100low · 24%updating

Userlane26 / 100medium · 61%updating

Pricing

Free tier

Intro.js✓

Userlane✗

Model

Intro.jsfreemium

Userlanequote

Price level

Intro.jslow

Userlaneunknown

Starting price

Intro.js$9.99

Userlane–

Transparent

Intro.js✗

Userlane✗

Integrations

Count

Intro.js–

Userlane1

Security

Gdpr

Intro.js–

Userlane✓

Iso27001

Intro.js–

Userlane✓

Scorecard

Intro.js5.1

Userlane–

Vulnerabilities

Intro.jsCount: 0 · Source: https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=intro.js&per_page=100 · Last 12m: 0

Userlane–

Reliability

Sla pct

Intro.js–

Userlane99.5

Adoption

Dependent repos

Intro.js1,272

Userlane–

Github stars

Intro.js23,455

Userlane–

Activity

Commits last 30d

Intro.js40

Userlane–

Release

Cadence days

Intro.js71

Userlane–

History

Intro.js20 items

Userlane–

Language

Primary

Intro.jsTypeScript

Userlane–

Market

Availability

Intro.jsAvailable worldwide · Popular in US

UserlaneAvailable worldwide · Popular in DE, GB, US · HQ DE

Capabilities

Feature-by-feature on the axes that matter for digital adoption platforms. “-” means undocumented, not absent.

Capability comparison for Digital Adoption Platforms
Capability	Intro.js	Userlane
Capabilities
Interactive dom element targeting walkthroughs	-	✓
No code visual builder chrome extension	-	✓
In app user onboarding checklists	-	✗
Nps and in app survey collection	-	✓
User drop off and completion analytics	-	✓
Knowledge base help widget embed	-	✓
Amplitude mixpanel analytics sync	-	✗
Salesforce hubspot CRM sync	-	✗
Zendesk intercom helpdesk sync	-	✗
SOC2 type ii	-	✗
ISO 27001	-	✓
Pricing model	-	Flat subscription

Capabilities

Interactive dom element targeting walkthroughs

Intro.js-

Userlane✓

No code visual builder chrome extension

Intro.js-

Userlane✓

In app user onboarding checklists

Intro.js-

Userlane✗

Nps and in app survey collection

Intro.js-

Userlane✓

User drop off and completion analytics

Intro.js-

Userlane✓

Knowledge base help widget embed

Intro.js-

Userlane✓

Amplitude mixpanel analytics sync

Intro.js-

Userlane✗

Salesforce hubspot CRM sync

Intro.js-

Userlane✗

Zendesk intercom helpdesk sync

Intro.js-

Userlane✗

SOC2 type ii

Intro.js-

Userlane✗

ISO 27001

Intro.js-

Userlane✓

Pricing model

Intro.js-

UserlaneFlat subscription

What each one is

The product in its own terms, so the numbers below have context.

Intro.js

Intro.js is a minimal JavaScript library that enables developers to create guided step-by-step walkthroughs for introducing users to their products. It's designed to be lightweight (10kB with no external dependencies) and offers free licensing for non-commercial use alongside commercial plans.

Independently observed

Userlane

Combines analytics to identify where enterprise software creates user friction with built-in guidance tools to improve adoption outcomes and reduce support costs.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Intro.js

from $9.99HybridFree tier

Free for non-commercial use. Commercial plans start at $9.99.

FreeFree
Starter$9.99 (billing period not specified)
- Regular product updates
Business$49.99 (billing period not specified)
Premium$299.99 one-time
- Lifetime license
- 24/7 Priority Support

as of 2026-08-18verify ↗

Userlane

Quote-based

Application-based or consumption-based pricing models. All pricing requires contacting sales.

ApplicationContact sales
- Userlane Assistant
- Interactive Guidance
- In-app Announcements
- Data Validation
- HEART Analytics
DepartmentContact sales
- Userlane Assistant
- Interactive Guidance
- In-app Announcements
- Data Validation
- HEART Analytics
- +5 more
OrganizationContact sales
- Userlane Assistant
- Interactive Guidance
- In-app Announcements
- Data Validation
- HEART Analytics
- +9 more

as of 2026-08-25verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platform and deployment support comparison
Supports	Intro.js	Userlane
WebPlatforms	✓	✓
Cloud / SaaSDeployment	-	✓

Platforms

Web

Intro.js✓

Userlane✓

Deployment

Cloud / SaaS

Intro.js–

Userlane✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Intro.js

Not documented yet.

Userlane

1 total

Microsoft Copilot

Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.