Comparison

HubSpot vs Zoho CRM

No clear leader: HubSpot (73.3) and Zoho CRM (70.1) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
HubSpot73
Zoho CRM70
Score
Vioscale score
HubSpot73 / 100medium · 73%
Zoho CRM70 / 100medium · 72%
Pricing
Free tier
HubSpot
Zoho CRM
Model
HubSpotfreemium
Zoho CRMfreemium
Price level
HubSpotlow
Zoho CRMlow
Transparent
HubSpot
Zoho CRM
Integrations
Count
HubSpot2,000
Zoho CRM7
Security
Disclosure policy
HubSpot
Zoho CRM
Gdpr
HubSpot
Zoho CRM
Hipaa
HubSpot
Zoho CRM
Iso27001
HubSpot
Zoho CRM
Soc2
HubSpot
Zoho CRM
Reliability
Sla pct
HubSpot99.9
Zoho CRM
Status page
HubSpot
Zoho CRM
Adoption
Stackoverflow questions
HubSpot3,000
Zoho CRM
Release
Cadence days
HubSpot30
Zoho CRM45
Market
Availability
Content
Faq
HubSpot8 items
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
HubSpot
Zoho CRM
Deal / pipeline management
HubSpot
Zoho CRM
Lead scoring
HubSpot
Zoho CRM-
Communication
Email sync & tracking
HubSpot
Zoho CRM-
Automation
Marketing automation
HubSpot
Zoho CRM-
Workflow automation
HubSpot
Zoho CRM
Insight
Reporting & dashboards
HubSpot
Zoho CRM
Sales forecasting
HubSpot-
Zoho CRM-
Access
Native mobile app
HubSpot-
Zoho CRM
Extensibility
Public API
HubSpot
Zoho CRM
Custom fields & objects
HubSpot
Zoho CRM

What each one is

The product in its own terms, so the numbers below have context.

HubSpot

HubSpot is a customer platform that consolidates data from marketing, sales, and customer service into a single CRM. It includes AI agents, automation tools, and integrations to help go-to-market teams manage customer relationships, build campaigns, close deals, and scale support operations.

Independently observed

Zoho CRM

A cloud-based sales and customer management platform that combines artificial intelligence with workflow automation and an intuitive user interface to help businesses streamline sales processes, team collaboration, and customer engagement.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

HubSpot

HybridFree tier

Free and premium plans available. Pricing not transparently disclosed on homepage.

  • FreeFree
  • PremiumPremium plans available (pricing not disclosed)
  • EnterpriseContact sales
as of verify ↗

Zoho CRM

freemiumFree tier

Flexible pricing with free tier available; specific plan details not publicly listed

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
HubSpot
Zoho CRM
Deployment
Cloud / SaaS
HubSpot
Zoho CRM

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

HubSpot

4 total
  • Salesforce
  • Reddit
  • TikTok
  • LinkedIn
Independently observed

Zoho CRM

7 total
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.