vioscale
Comparison

Grafana Loki vs Papertrail

On the evidence we track, Grafana Loki leads this comparison with a composite score of 68/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Grafana Loki full profile →Papertrail full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
★Grafana Loki68
Papertrail58
Score
Vioscale score
Grafana Loki68 / 100high · 76%
Papertrail58 / 100low · 49%
Pricing
Free tier
Grafana Loki✓
Papertrail✓
Model
Grafana Lokifreemium
Papertrailfreemium
Price level
Grafana Lokifree
Papertrailhigh
Transparent
Grafana Loki✓
Papertrail✓
Integrations
Count
Grafana Loki4
Papertrail15
Security
Disclosure policy
Grafana Loki✓
Papertrail–
Fedramp
Grafana Loki✓
Papertrail–
Gdpr
Grafana Loki✓
Papertrail✓
Iso27001
Grafana Loki✓
Papertrail–
Pci
Grafana Loki✓
Papertrail–
Scorecard
Grafana Loki8.1
Papertrail–
Soc2
Grafana Loki✓
Papertrail–
Vulnerabilities
Reliability
Status page
Grafana Loki✓
Papertrail✓
Adoption
Dependent repos
Grafana Loki334
Papertrail–
Github stars
Grafana Loki28,789
Papertrail–
Activity
Commits last 30d
Grafana Loki100
Papertrail–
Release
Cadence days
Grafana Loki7
Papertrail–
History
Grafana Loki20 items
Papertrail–
License
Spdx
Grafana LokiAGPL-3.0
Papertrail–
Language
Primary
Grafana LokiGo
Papertrail–
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for log management software. “-” means undocumented, not absent.

Core
Pipeline role
Grafana LokiBackend
PapertrailEnd-to-end platform
Search
Full-text log search
Grafana Loki✗
Papertrail✓
Live tail / stream
Grafana Loki✓
Papertrail✓
Processing
Structured parsing
Grafana Loki✓
Papertrail✓
PII redaction at ingest
Grafana Loki-
Papertrail✗
Ops
Log-based alerting
Grafana Loki✓
Papertrail✓
Dashboards / visualisation
Grafana Loki✓
Papertrail✗
Storage
Retention tiering
Grafana Loki-
Papertrail✓
Object-store columnar backend
Grafana Loki✓
Papertrail✓
Interop
OpenTelemetry logs
Grafana Loki-
PapertrailNone
Query language
Grafana Loki-
Papertrailproprietary search + SQL (Hive for archives)
Deployment
Hosting
Grafana LokiCloud + self-hosted
PapertrailCloud only

What each one is

The product in its own terms, so the numbers below have context.

Grafana Loki

Leader

Loki is a distributed log aggregation platform designed for simplicity and cost efficiency. It stores logs with only label metadata indexed rather than full-text content, making it straightforward to operate and integrate with Prometheus and Grafana for unified observability.

Independently observed

Papertrail

Cloud-based log aggregation service that collects logs from multiple sources and systems, providing centralized visibility with search, alerting, live-tailing, and archival capabilities. Designed for developers and operations teams to troubleshoot issues and maintain system uptime without complexity.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Grafana Loki

Leader
from $0.05/moHybridFree tier

Free tier available. Pro from $19/month + metered usage with volume discounts. Enterprise from $25,000/year.

  • FreeFree
    • All Grafana Cloud services with limited usage
    • Community support
    • 14 days retention for metrics, logs, traces, profiles, & k6 performance tests
  • ProFrom $19/month + usage with volume discounts
    • Pay as you go above the Free tier
    • 8X5 email support
    • 13 months retention for metrics
    • 30 days retention for logs, traces, profiles, & k6 performance tests
    • Automatic volume discounts
  • EnterpriseContact sales
    • Premium support
    • Custom retention
    • Deployment flexibility (Public Cloud, Federal Cloud, Bring Your Own Cloud)
    • Scalable pricing based on annual commit and volume discounts
as of verify ↗

Papertrail

from $82/moSubscriptionFree tier30-day trial

From $82/month. Free tier and 30-day free trial available. Also offers 8 GB, 25 GB, and 50 GB monthly plans with variable pricing.

  • 16 GB/month - 1 day retention$82/month
  • 16 GB/month - 3 days retention$103/month
  • 16 GB/month - 7 days retention$125/month
  • 16 GB/month - 14 days retention$150/month
  • 16 GB/month - 30 days retention$195/month
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Grafana Loki✓
Papertrail✓
CLI
Grafana Loki✓
Papertrail✓
Deployment
Cloud / SaaS
Grafana Loki✓
Papertrail✓
Self-hosted
Grafana Loki✓
Papertrail✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Kubernetes

Grafana Loki

Leader
4 total - 3 not shared
  • Prometheus
  • Grafana
  • Docker
Independently observed

Papertrail

16 total - 15 not shared
  • Zapier
  • Teams
  • PagerDuty
  • Google Sheets
  • DigitalOcean
  • AppOptics
  • Snap Agent
  • S3
  • Hadoop
  • Hive
  • HTTP webhooks
  • Email
  • remote_syslog2
  • Unix/BSD system logs
  • Windows
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.