Comparison

GorillaDesk vs ServiceTitan

On the evidence we track, ServiceTitan leads this comparison with a composite score of 43/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
GorillaDesk27
ServiceTitan43
Score
Vioscale score
GorillaDesk27 / 100low · 24%
ServiceTitan43 / 100low · 45%
Pricing
Free tier
GorillaDesk
ServiceTitan
Model
GorillaDeskcommercial
ServiceTitancommercial
Price level
GorillaDeskunknown
ServiceTitanunknown
Transparent
GorillaDesk
ServiceTitan
Integrations
Count
GorillaDesk4
ServiceTitan70
Security
Disclosure policy
GorillaDesk
ServiceTitan
Iso27001
GorillaDesk
ServiceTitan
Pci
GorillaDesk
ServiceTitan
Soc2
GorillaDesk
ServiceTitan
Reliability
Status page
GorillaDesk
ServiceTitan

Capabilities

Feature-by-feature on the axes that matter for field service management software. “-” means undocumented, not absent.

Core
Trade focus
GorillaDeskSpecialty (pest, landscaping, appliance)
ServiceTitanGeneral / multi-trade
Platform
Mobile app with offline mode
GorillaDesk-
ServiceTitan-
Dispatch / scheduling board
GorillaDesk
ServiceTitan
Work-order management
GorillaDesk
ServiceTitan
Quote-to-cash
Quoting / estimates
GorillaDesk
ServiceTitan
Invoicing + in-field payments
GorillaDesk
ServiceTitan
Operations
GPS / fleet tracking
GorillaDesk
ServiceTitan-
Inventory / parts management
GorillaDesk
ServiceTitan
Engagement
Customer self-scheduling (online booking)
GorillaDesk
ServiceTitan-
Integrations
Accounting integration (QuickBooks / Xero)
GorillaDesk
ServiceTitan-
Compliance
PCI DSS compliant (payments)
GorillaDesk-
ServiceTitan-
SOC 2 Type II
GorillaDesk-
ServiceTitan-
Pricing
Pricing model
GorillaDesk-
ServiceTitan-
Market
Target segment
GorillaDeskSMB / growing contractor
ServiceTitanSMB / growing contractor

What each one is

The product in its own terms, so the numbers below have context.

GorillaDesk

Field service management software for pest control, lawn care, and cleaning businesses. Provides scheduling, dispatching, invoicing, mobile app, GPS tracking, quoting, and CRM capabilities.

Independently observed

ServiceTitan

Leader

Software that enables trade service businesses to manage work orders, generate proposals and quotes, optimize project profitability, handle accounting and billing, and integrate with supplier and business management tools.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

GorillaDesk

14-day trial
as of verify ↗

ServiceTitan

Leader
Quote-based
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
GorillaDesk
ServiceTitan
Deployment
Cloud / SaaS
GorillaDesk
ServiceTitan

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

GorillaDesk

4 total
  • Zapier
  • QuickBooks Online
  • Stripe
  • Square
Independently observed

ServiceTitan

Leader
6 total
  • ABC Supply Co.
  • ServiceChannel
  • XOi
  • Viewpoint Spectrum
  • Sage
  • Ferguson
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.