Comparison

Copper vs Zoho CRM

No clear leader: Copper (67.0) and Zoho CRM (65.4) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Copper67
Zoho CRM65
Score
vioscaleAI score
Copper67 / 100medium · 54%
Zoho CRM65 / 100medium · 72%
Pricing
Free tier
Copper✓
Zoho CRM✓
Model
Copperfreemium
Zoho CRMfreemium
Price level
Coppermid
Zoho CRMlow
Starting price
Copper$29
Zoho CRM–
Transparent
Copper✓
Zoho CRM✗
Integrations
Count
Copper28
Zoho CRM1,000
Security
Disclosure policy
Copper✓
Zoho CRM✓
Gdpr
Copper✓
Zoho CRM✓
Hipaa
Copper–
Zoho CRM✓
Iso27001
Copper–
Zoho CRM✓
Soc2
Copper–
Zoho CRM✓
Reliability
Status page
Copper✓
Zoho CRM✓
Release
Cadence days
Copper–
Zoho CRM45
Content
Faq
Copper8 items
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Copper✓
Zoho CRM✓
Deal / pipeline management
Copper✓
Zoho CRM✓
Lead scoring
Copper✓
Zoho CRM-
Communication
Email sync & tracking
Copper✓
Zoho CRM✓
Automation
Marketing automation
Copper✓
Zoho CRM-
Workflow automation
Copper✓
Zoho CRM✓
Insight
Reporting & dashboards
Copper✓
Zoho CRM✓
Sales forecasting
Copper✓
Zoho CRM✓
Access
Native mobile app
Copper✓
Zoho CRM✓
Extensibility
Public API
Copper✓
Zoho CRM✓
Custom fields & objects
Copper✓
Zoho CRM✓

What each one is

The product in its own terms, so the numbers below have context.

Copper

A customer relationship management system designed for service and sales businesses. It embeds CRM capabilities into Gmail, Google Calendar, and other workplace tools, allowing teams to manage leads, track pipeline opportunities, automate workflows, and maintain customer interactions within their existing workflow.

Independently observed

Zoho CRM

A cloud-based platform for managing sales pipelines, customer relationships, and team collaboration. It automates sales workflows, provides forecasting and reporting capabilities, and enables teams to coordinate across distributed work environments.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Copper

from $29/seat/moSubscriptionFree tier14-day trial

From $29/user/mo. Free 14-day trial.

  • Basic$29/user/mo
    • Task automation
    • Pipelines
    • Project Management
    • Contact enrichment
  • Professional$69/user/mo
    • Workflow automation
    • Bulk email
    • Everything in Basic
  • Business$134/user/mo
    • Email series
    • Custom reports
    • Multi-currency
    • Everything in Professional
as of verify ↗

Zoho CRM

Free tier

Free tier for up to 3 users; paid plans available (contact sales).

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Copper✓
Zoho CRM✓
iOS
Copper✓
Zoho CRM✗
Android
Copper✓
Zoho CRM✗
Deployment
Cloud / SaaS
Copper✓
Zoho CRM✓
On-premise
Copper✗
Zoho CRM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Copper

51 total
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Sheets
  • Looker Studio
  • LinkedIn
  • Slack
  • MailChimp
  • QuickBooks
  • DocuSign
  • PandaDocs
  • Zoom
  • JustCall
  • RingCentral
  • Zendesk
  • Zapier
  • Typeform
  • Dropbox
  • Trello
  • Shopify
  • Squarespace
  • Notion
  • Jira
  • +27 more
Independently observed

Zoho CRM

20 total
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
  • Zoho Mail
  • Zoho Projects
  • Zoho People
  • Zoho Invoice
  • Zoho Analytics
  • Zoho Desk
  • Zoho WorkDrive
  • Zoho Meeting
  • Facebook
  • Google
  • Instagram
  • Microsoft
  • Amazon
Independently observed
Still deciding?

Copper or Zoho CRM: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.