vioscale
Comparison

Close vs Zoho CRM

No clear leader: Close (70.8) and Zoho CRM (70.1) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Close full profile →Zoho CRM full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Close71
Zoho CRM70
Score
Vioscale score
Close71 / 100high · 75%
Zoho CRM70 / 100medium · 72%
Pricing
Free tier
Close✓
Zoho CRM✓
Model
Closefreemium
Zoho CRMfreemium
Price level
Closelow
Zoho CRMlow
Transparent
Close✓
Zoho CRM✓
Integrations
Count
Close100
Zoho CRM7
Security
Disclosure policy
Close–
Zoho CRM✓
Gdpr
Close✓
Zoho CRM✓
Hipaa
Close–
Zoho CRM✓
Iso27001
Close–
Zoho CRM✓
Soc2
Close✓
Zoho CRM✓
Reliability
Status page
Close✓
Zoho CRM✓
Release
Cadence days
Close–
Zoho CRM45
Market
Availability
Content
Faq
Close8 items
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Close✓
Zoho CRM✓
Deal / pipeline management
Close✓
Zoho CRM✓
Lead scoring
Close-
Zoho CRM-
Communication
Email sync & tracking
Close✓
Zoho CRM-
Automation
Marketing automation
Close-
Zoho CRM-
Workflow automation
Close✓
Zoho CRM✓
Insight
Reporting & dashboards
Close✓
Zoho CRM✓
Sales forecasting
Close-
Zoho CRM-
Access
Native mobile app
Close✓
Zoho CRM✓
Extensibility
Public API
Close✓
Zoho CRM✓
Custom fields & objects
Close✓
Zoho CRM✓

What each one is

The product in its own terms, so the numbers below have context.

Close

A cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups.

Independently observed

Zoho CRM

A cloud-based sales and customer management platform that combines artificial intelligence with workflow automation and an intuitive user interface to help businesses streamline sales processes, team collaboration, and customer engagement.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Close

from $9/moSubscriptionFree tier30-day trial

From $9/user/mo (annual billing). Free 30-day trial. All plans include AI agent features and credits.

  • Solo$9/user/mo (annual) or $19/user/mo (monthly)
    • Limited to 1 user
    • Up to 10k leads
    • 500 AI credits per month
    • Chloe AI access
    • Workflows not included
  • Essentials$35/user/mo (annual) or $49/user/mo (monthly)
    • Unlimited contacts & leads
    • Team collaboration features
    • Built-in forms, email, calling & SMS
    • Centralized inbox & task list
    • 1,000 AI credits per month
    • +1 more
  • Growth$99/user/mo (annual) or $109/user/mo (monthly)
    • Automated workflows
    • Use Chloe in Workflows
    • Power dialer
    • Custom activities
    • Send bulk email
    • +1 more
  • ScaleContact sales
    • Role-based access & permissions
    • Lead visibility rules
    • Predictive dialer
    • Unlimited call recording retention
    • Live call coaching
    • +2 more
as of verify ↗

Zoho CRM

freemiumFree tier

Flexible pricing with free tier available; specific plan details not publicly listed

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Close✓
Zoho CRM✓
iOS
Close✓
Zoho CRM✗
Android
Close✓
Zoho CRM✗
Deployment
Cloud / SaaS
Close✓
Zoho CRM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Close

3 total
  • Fivetran
  • Zapier
  • Zoom
Independently observed

Zoho CRM

7 total
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.