Close vs Copper
No clear leader: Copper (71.7) and Close (70.8) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Close
A cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups.
Copper
A cloud-based CRM designed for service-oriented businesses and teams, offering contact management, sales pipeline tracking, email integration, project management, and automation features. Built to work directly within Gmail, Google Calendar, and other Google Workspace tools to minimize context switching.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Close
From $9/user/mo (annual billing). Free 30-day trial. All plans include AI agent features and credits.
- Solo$9/user/mo (annual) or $19/user/mo (monthly)
- Limited to 1 user
- Up to 10k leads
- 500 AI credits per month
- Chloe AI access
- Workflows not included
- Essentials$35/user/mo (annual) or $49/user/mo (monthly)
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
- 1,000 AI credits per month
- +1 more
- Growth$99/user/mo (annual) or $109/user/mo (monthly)
- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
- +1 more
- ScaleContact sales
- Role-based access & permissions
- Lead visibility rules
- Predictive dialer
- Unlimited call recording retention
- Live call coaching
- +2 more
Copper
From $23–$29 per seat per month. Free 14-day trial, no credit card required.
- Basic$29/seat/month monthly, $23/seat/month annual
- Task automation
- Pipelines
- Project Management
- Contact enrichment
- Professional$69/seat/month monthly, $59/seat/month annual
- Workflow automation
- Bulk email
- Reporting
- Integrations
- Everything in Basic
- Business$134/seat/month monthly, $99/seat/month annual
- Email series
- Custom reports
- Multi-currency
- Premium support
- Everything in Professional
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Zapier
- Zoom
Close
- Fivetran
Copper
- Gmail
- Google Calendar
- Google Contacts
- Google Drive
- Google Sheets
- Looker Studio
- Slack
- MailChimp
- QuickBooks
- DocuSign
- PandaDocs
- JustCall
- RingCentral
- Zendesk
- Typeform
- Dropbox
- Trello
- Shopify
- Squarespace
- Notion
- Jira
- Chargebee
- Gong
- +14 more
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.