Comparison

Bitrix24 vs Zoho CRM

On the evidence we track, Zoho CRM leads this comparison with a composite score of 70/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Bitrix2461
Zoho CRM70
Score
Vioscale score
Bitrix2461 / 100medium · 71%
Zoho CRM70 / 100medium · 72%
Pricing
Free tier
Bitrix24
Zoho CRM
Model
Bitrix24freemium
Zoho CRMfreemium
Price level
Bitrix24low
Zoho CRMlow
Transparent
Bitrix24
Zoho CRM
Integrations
Count
Bitrix245
Zoho CRM7
Security
Disclosure policy
Bitrix24
Zoho CRM
Gdpr
Bitrix24
Zoho CRM
Hipaa
Bitrix24
Zoho CRM
Iso27001
Bitrix24
Zoho CRM
Pci
Bitrix24
Zoho CRM
Soc2
Bitrix24
Zoho CRM
Reliability
Status page
Bitrix24
Zoho CRM
Release
Cadence days
Bitrix24
Zoho CRM45
Market
Availability
Bitrix24
Content
Faq
Bitrix24
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Bitrix24
Zoho CRM
Deal / pipeline management
Bitrix24
Zoho CRM
Lead scoring
Bitrix24-
Zoho CRM-
Communication
Email sync & tracking
Bitrix24
Zoho CRM-
Automation
Marketing automation
Bitrix24
Zoho CRM-
Workflow automation
Bitrix24
Zoho CRM
Insight
Reporting & dashboards
Bitrix24
Zoho CRM
Sales forecasting
Bitrix24-
Zoho CRM-
Access
Native mobile app
Bitrix24
Zoho CRM
Extensibility
Public API
Bitrix24
Zoho CRM
Custom fields & objects
Bitrix24-
Zoho CRM

What each one is

The product in its own terms, so the numbers below have context.

Bitrix24

Bitrix24 is a comprehensive collaboration and CRM platform combining sales management, task tracking, project management, online meetings, website building, and HR management.

Independently observed

Zoho CRM

Leader

A cloud-based sales and customer management platform that combines artificial intelligence with workflow automation and an intuitive user interface to help businesses streamline sales processes, team collaboration, and customer engagement.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Bitrix24

SubscriptionFree tier
as of verify ↗

Zoho CRM

Leader
freemiumFree tier

Flexible pricing with free tier available; specific plan details not publicly listed

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Bitrix24
Zoho CRM
iOS
Bitrix24
Zoho CRM
Android
Bitrix24
Zoho CRM
macOS
Bitrix24
Zoho CRM
Windows
Bitrix24
Zoho CRM
Linux
Bitrix24
Zoho CRM
Deployment
Cloud / SaaS
Bitrix24
Zoho CRM
Self-hosted
Bitrix24
Zoho CRM
On-premise
Bitrix24
Zoho CRM

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Bitrix24

5 total
  • Facebook
  • Instagram
  • WhatsApp
  • Telegram
  • Google API
Independently observed

Zoho CRM

Leader
7 total
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.