vioscaleAI
Comparison

Bitrix24 vs Copper

On the evidence we track, Copper leads this comparison with a composite score of 67/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Bitrix24 full profile →Copper full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Bitrix2460
★Copper67
Score
vioscaleAI score
Bitrix2460 / 100medium · 71%
Copper67 / 100medium · 54%
Pricing
Free tier
Bitrix24✓
Copper✓
Model
Bitrix24freemium
Copperfreemium
Price level
Bitrix24low
Coppermid
Starting price
Bitrix24–
Copper$29
Transparent
Bitrix24✗
Copper✓
Integrations
Count
Bitrix243
Copper28
Security
Disclosure policy
Bitrix24✓
Copper✓
Gdpr
Bitrix24✓
Copper✓
Hipaa
Bitrix24✓
Copper–
Iso27001
Bitrix24✓
Copper–
Pci
Bitrix24✓
Copper–
Soc2
Bitrix24✓
Copper–
Trust center
Reliability
Status page
Bitrix24✓
Copper✓
Market
Availability
Content
Faq
Bitrix246 items
Copper8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Bitrix24✓
Copper✓
Deal / pipeline management
Bitrix24✓
Copper✓
Lead scoring
Bitrix24-
Copper✓
Communication
Email sync & tracking
Bitrix24✓
Copper✓
Automation
Marketing automation
Bitrix24✓
Copper✓
Workflow automation
Bitrix24✓
Copper✓
Insight
Reporting & dashboards
Bitrix24✓
Copper✓
Sales forecasting
Bitrix24-
Copper✓
Access
Native mobile app
Bitrix24✓
Copper✓
Extensibility
Public API
Bitrix24✓
Copper✓
Custom fields & objects
Bitrix24-
Copper✓

What each one is

The product in its own terms, so the numbers below have context.

Bitrix24

A cloud-based platform that integrates CRM, task management, workflow automation, team collaboration, email marketing, and customer service tools in a single unified environment.

Independently observed

Copper

Leader

A customer relationship management system designed for service and sales businesses. It embeds CRM capabilities into Gmail, Google Calendar, and other workplace tools, allowing teams to manage leads, track pipeline opportunities, automate workflows, and maintain customer interactions within their existing workflow.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Bitrix24

SubscriptionFree tier
as of verify ↗

Copper

Leader
from $29/seat/moSubscriptionFree tier14-day trial

From $29/user/mo. Free 14-day trial.

  • Basic$29/user/mo
    • Task automation
    • Pipelines
    • Project Management
    • Contact enrichment
  • Professional$69/user/mo
    • Workflow automation
    • Bulk email
    • Everything in Basic
  • Business$134/user/mo
    • Email series
    • Custom reports
    • Multi-currency
    • Everything in Professional
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Bitrix24✓
Copper✓
iOS
Bitrix24✗
Copper✓
Android
Bitrix24✗
Copper✓
Deployment
Cloud / SaaS
Bitrix24✓
Copper✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Bitrix24

8 total
  • Facebook
  • Instagram
  • WhatsApp
  • Telegram
  • Google API
  • Google Analytics
  • Email
  • SMS
Independently observed

Copper

Leader
51 total
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Sheets
  • Looker Studio
  • LinkedIn
  • Slack
  • MailChimp
  • QuickBooks
  • DocuSign
  • PandaDocs
  • Zoom
  • JustCall
  • RingCentral
  • Zendesk
  • Zapier
  • Typeform
  • Dropbox
  • Trello
  • Shopify
  • Squarespace
  • Notion
  • Jira
  • +27 more
Independently observed
Still deciding?

Bitrix24 or Copper: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.