Comparison

Bitrix24 vs Close

On the evidence we track, Close leads this comparison with a composite score of 72/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Bitrix2460
★Close72
Score
vioscaleAI score
Bitrix2460 / 100medium · 71%
Close72 / 100high · 76%
Pricing
Free tier
Bitrix24✓
Close✓
Model
Bitrix24freemium
Price level
Bitrix24low
Closelow
Starting price
Bitrix24–
Close$9
Transparent
Bitrix24✗
Close✓
Integrations
Count
Bitrix243
Close100
Security
Certifications
Bitrix24–
Disclosure policy
Bitrix24✓
Close–
Gdpr
Bitrix24✓
Close✓
Hipaa
Bitrix24✓
Close–
Iso27001
Bitrix24✓
Close–
Pci
Bitrix24✓
Close–
Soc2
Bitrix24✓
Close✓
Trust center
Reliability
Status page
Bitrix24✓
Close✓
Content
Faq
Bitrix246 items
Close8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Bitrix24✓
Close✓
Deal / pipeline management
Bitrix24✓
Close✓
Lead scoring
Bitrix24-
Close-
Communication
Email sync & tracking
Bitrix24✓
Close✓
Automation
Marketing automation
Bitrix24✓
Close✓
Workflow automation
Bitrix24✓
Close✓
Insight
Reporting & dashboards
Bitrix24✓
Close✓
Sales forecasting
Bitrix24-
Close✓
Access
Native mobile app
Bitrix24✓
Close✓
Extensibility
Public API
Bitrix24✓
Close✓
Custom fields & objects
Bitrix24-
Close✓

What each one is

The product in its own terms, so the numbers below have context.

Bitrix24

A cloud-based platform that integrates CRM, task management, workflow automation, team collaboration, email marketing, and customer service tools in a single unified environment.

Independently observed

Close

Leader

A cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Bitrix24

SubscriptionFree tier
as of verify ↗

Close

Leader
from $9/seat/moSubscriptionFree tier14-day trial

From $9/user/month (annual billing). 14-day free trial. Usage-based pricing for calling, SMS, and call recording.

  • Starter$9/user/mo (billed annually)
    • Unlimited contacts & leads
    • Built-in forms, email, calling & SMS
  • Growth$35/user/mo (billed annually)
    • All Starter features
    • Automated workflows
    • Chloe AI workflows
    • Contact enrichment
  • Scale$99/user/mo (billed annually)
    • All Growth features
    • Role-based access & permissions
  • EnterpriseContact sales
    • All Scale features
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Bitrix24✓
Close✓
iOS
Bitrix24✗
Close✓
Android
Bitrix24✗
Close✓
macOS
Bitrix24✗
Close✓
Windows
Bitrix24✗
Close✓
CLI
Bitrix24✗
Close✓
Deployment
Cloud / SaaS
Bitrix24✓
Close✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • WhatsApp

Bitrix24

8 total - 7 not shared
  • Facebook
  • Instagram
  • Telegram
  • Google API
  • Google Analytics
  • Email
  • SMS
Independently observed

Close

Leader
35 total - 34 not shared
  • Fivetran
  • Zapier
  • Zoom
  • Calendly
  • LinkedIn
  • ChatGPT
  • Gmail
  • HubSpot
  • monday.com
  • Shopify
  • Ringover
  • Customer.io
  • Segment
  • Help Scout
  • Helpwise
  • KlickTipp
  • Dialer.io
  • Driftrock
  • Drip
  • LeadFuze
  • Convertmax
  • Aura
  • Avina
  • Magic Sales Bot
  • +10 more
Independently observed
Still deciding?

Bitrix24 or Close: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.