vioscale
Comparison

Bitrix24 vs Close

On the evidence we track, Close leads this comparison with a composite score of 71/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Bitrix24 full profile →Close full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Bitrix2461
★Close71
Score
Vioscale score
Bitrix2461 / 100medium · 71%
Close71 / 100high · 75%
Pricing
Free tier
Bitrix24✓
Close✓
Model
Bitrix24freemium
Closefreemium
Price level
Bitrix24low
Closelow
Transparent
Bitrix24✗
Close✓
Integrations
Count
Bitrix245
Close100
Security
Disclosure policy
Bitrix24✓
Close–
Gdpr
Bitrix24✓
Close✓
Hipaa
Bitrix24✓
Close–
Iso27001
Bitrix24✓
Close–
Pci
Bitrix24✓
Close–
Soc2
Bitrix24✓
Close✓
Reliability
Status page
Bitrix24✓
Close✓
Market
Availability
Content
Faq
Bitrix24–
Close8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Bitrix24✓
Close✓
Deal / pipeline management
Bitrix24✓
Close✓
Lead scoring
Bitrix24-
Close-
Communication
Email sync & tracking
Bitrix24✓
Close✓
Automation
Marketing automation
Bitrix24✓
Close-
Workflow automation
Bitrix24✓
Close✓
Insight
Reporting & dashboards
Bitrix24✓
Close✓
Sales forecasting
Bitrix24-
Close-
Access
Native mobile app
Bitrix24✓
Close✓
Extensibility
Public API
Bitrix24✓
Close✓
Custom fields & objects
Bitrix24-
Close✓

What each one is

The product in its own terms, so the numbers below have context.

Bitrix24

Bitrix24 is a comprehensive collaboration and CRM platform combining sales management, task tracking, project management, online meetings, website building, and HR management.

Independently observed

Close

Leader

A cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Bitrix24

SubscriptionFree tier
as of verify ↗

Close

Leader
from $9/moSubscriptionFree tier30-day trial

From $9/user/mo (annual billing). Free 30-day trial. All plans include AI agent features and credits.

  • Solo$9/user/mo (annual) or $19/user/mo (monthly)
    • Limited to 1 user
    • Up to 10k leads
    • 500 AI credits per month
    • Chloe AI access
    • Workflows not included
  • Essentials$35/user/mo (annual) or $49/user/mo (monthly)
    • Unlimited contacts & leads
    • Team collaboration features
    • Built-in forms, email, calling & SMS
    • Centralized inbox & task list
    • 1,000 AI credits per month
    • +1 more
  • Growth$99/user/mo (annual) or $109/user/mo (monthly)
    • Automated workflows
    • Use Chloe in Workflows
    • Power dialer
    • Custom activities
    • Send bulk email
    • +1 more
  • ScaleContact sales
    • Role-based access & permissions
    • Lead visibility rules
    • Predictive dialer
    • Unlimited call recording retention
    • Live call coaching
    • +2 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Bitrix24✓
Close✓
iOS
Bitrix24✓
Close✓
Android
Bitrix24✓
Close✓
macOS
Bitrix24✓
Close✗
Windows
Bitrix24✓
Close✗
Linux
Bitrix24✓
Close✗
Deployment
Cloud / SaaS
Bitrix24✓
Close✓
Self-hosted
Bitrix24✓
Close✗
On-premise
Bitrix24✓
Close✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Bitrix24

5 total
  • Facebook
  • Instagram
  • WhatsApp
  • Telegram
  • Google API
Independently observed

Close

Leader
3 total
  • Fivetran
  • Zapier
  • Zoom
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.