Comparison

Autotask PSA vs ConnectWise PSA

No leader: the top candidate ConnectWise PSA has only 0.07 confidence (low), below the 0.35 needed to declare a winner. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Autotask PSA27
ConnectWise PSA30
Score
Vioscale score
Autotask PSA27 / 100high · 76%
ConnectWise PSA30 / 100low · 7%
Pricing
Model
Autotask PSAquote
ConnectWise PSA
Price level
Autotask PSAunknown
ConnectWise PSA
Transparent
Autotask PSA
ConnectWise PSA
Integrations
Count
Autotask PSA200
ConnectWise PSA10
Security
Gdpr
Autotask PSA
ConnectWise PSA
Hipaa
Autotask PSA
ConnectWise PSA
Reliability
Sla pct
Autotask PSA99.99
ConnectWise PSA
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for professional services automation. “-” means undocumented, not absent.

Capabilities
Deployment model
Autotask PSA-
ConnectWise PSA-
Resource capacity utilization tracking
Autotask PSA-
ConnectWise PSA-
Skills based resource allocation
Autotask PSA-
ConnectWise PSA-
Project profitability margin forecasting
Autotask PSA-
ConnectWise PSA-
Time and expense capture mobile
Autotask PSA-
ConnectWise PSA-
Automated client invoicing
Autotask PSA-
ConnectWise PSA-
Revenue recognition module asc 606
Autotask PSA-
ConnectWise PSA-
Gantt chart task dependencies
Autotask PSA-
ConnectWise PSA-
Salesforce hubspot CRM integration
Autotask PSA-
ConnectWise PSA-
Netsuite quickbooks ERP sync
Autotask PSA-
ConnectWise PSA-
SOC2 type ii
Autotask PSA-
ConnectWise PSA-
ISO 27001
Autotask PSA-
ConnectWise PSA-
Pricing model
Autotask PSA-
ConnectWise PSA-

What each one is

The product in its own terms, so the numbers below have context.

Autotask PSA

A unified cloud platform that consolidates IT service delivery, ticketing, project management, and business operations with deep integrations to 200+ IT and MSP tools, enabling service providers to streamline workflows and improve efficiency.

Independently observed

ConnectWise PSA

ConnectWise PSA serves as a command center for IT solution providers, integrating service delivery workflows, billing operations, and AI-powered automation into a single platform. It streamlines ticketing, financial management, and cross-product coordination to reduce manual administration and improve operational efficiency.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Autotask PSA

Quote-based
as of verify ↗

ConnectWise PSA

Pricing not documented yet.

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Autotask PSA
ConnectWise PSA
Deployment
Cloud / SaaS
Autotask PSA
ConnectWise PSA

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Autotask PSA

10 total
  • Datto RMM
  • IT Glue
  • Datto Workplace
  • Kaseya Quote Manager
  • VSAX
  • Microsoft Office
  • Microsoft Teams
  • Microsoft Outlook
  • Active Directory
  • Stripe
Independently observed

ConnectWise PSA

10 total
  • Salesforce
  • Microsoft Dynamics CRM
  • NetSuite
  • AutoTask
  • ConnectWise RMM
  • ConnectWise MDR
  • Pax8
  • SentinelOne
  • Bitdefender
  • Microsoft
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.