Comparison

Amazon Kendra vs Elastic Enterprise Search

On the evidence we track, Amazon Kendra leads this comparison with a composite score of 52/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Amazon Kendra52
Elastic Enterprise Search40
Score
vioscaleAI score
Amazon Kendra52 / 100medium · 55%
Elastic Enterprise Search40 / 100medium · 73%
Pricing
Free tier
Amazon Kendra✓
Elastic Enterprise Search✓
Model
Amazon Kendrafreemium
Elastic Enterprise Searchfreemium
Price level
Amazon Kendralow
Elastic Enterprise Searchlow
Transparent
Amazon Kendra✓
Elastic Enterprise Search✗
Integrations
Count
Amazon Kendra14
Elastic Enterprise Search13
Security
Fedramp
Amazon Kendra✓
Elastic Enterprise Search✓
Gdpr
Amazon Kendra✓
Elastic Enterprise Search✓
Hipaa
Amazon Kendra✓
Elastic Enterprise Search✓
Pci
Amazon Kendra✓
Elastic Enterprise Search–
Reliability
Sla pct
Amazon Kendra–
Elastic Enterprise Search99.95
Market
Availability
Amazon KendraAvailable worldwide
Elastic Enterprise SearchAvailable worldwide
Content
Faq
Amazon Kendra6 items
Elastic Enterprise Search6 items

Capabilities

Feature-by-feature on the axes that matter for ai enterprise search. “-” means undocumented, not absent.

Capabilities
Deployment model
Amazon KendraManaged cloud saas
Elastic Enterprise SearchHybrid
Source system RBAC permissions mirroring
Amazon Kendra✓
Elastic Enterprise Search✓
Generative AI answer synthesis rag
Amazon Kendra✓
Elastic Enterprise Search✓
Hybrid dense and sparse lexical reranking
Amazon Kendra✗
Elastic Enterprise Search✓
Pre built native crawlers for 100 plus saas apps
Amazon Kendra✓
Elastic Enterprise Search✓
Multi lingual semantic understanding
Amazon Kendra✗
Elastic Enterprise Search✓
Personalization based on user department context
Amazon Kendra✓
Elastic Enterprise Search✓
Optical character recognition OCR for pdfs
Amazon Kendra✗
Elastic Enterprise Search✓
Admin dashboard for search analytics and gaps
Amazon Kendra✓
Elastic Enterprise Search✓
Bring your own LLM byo model support
Amazon Kendra✓
Elastic Enterprise Search✓
SOC2 type ii
Amazon Kendra-
Elastic Enterprise Search-
HIPAA compliance for medical records
Amazon Kendra-
Elastic Enterprise Search-
Pricing model
Amazon Kendra-
Elastic Enterprise SearchTiered cloud consumption

What each one is

The product in its own terms, so the numbers below have context.

Amazon Kendra

Leader

A managed machine learning service that enables organizations to create intelligent search experiences across enterprise data sources. It integrates with generative AI models to provide conversational question-answering capabilities through retrieval augmented generation.

Independently observed

Elastic Enterprise Search

An AI-powered search platform available as a managed cloud service or locally deployable application, combining traditional search with generative AI capabilities for enterprise data discovery and analytics.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Amazon Kendra

Leader
Usage-basedFree tier
as of verify ↗

Elastic Enterprise Search

HybridFree tier14-day trial

Free open source tier. Managed cloud from $0. Enterprise self-managed pricing available upon request.

  • FreeFree
    • Distributed search and analytics engine
    • Basic authentication, RBAC, TLS encryption
    • OTel, Logstash, Beats integration
    • Lexical and semantic search
    • Community forum support
  • Elastic Cloud (Managed)-
    • Production-focused support with weekend coverage
    • Hosted on major cloud providers
    • Cluster analysis and optimization guidance
  • Enterprise Self-ManagedContact sales
    • 24/7 expert support (1-15 minute response SLA)
    • GDPR, HIPAA, FedRAMP compliance controls
    • Searchable snapshots for reduced storage costs
    • AI/ML features: ELSER semantic search, Jina multilingual embeddings, anomaly detection
    • Elastic Workflows for incident response automation
    • +4 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Amazon Kendra✓
Elastic Enterprise Search✓
CLI
Amazon Kendra✓
Elastic Enterprise Search✓
Deployment
Cloud / SaaS
Amazon Kendra✓
Elastic Enterprise Search✓
Self-hosted
Amazon Kendra✗
Elastic Enterprise Search✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • ServiceNow

Amazon Kendra

Leader
15 total - 14 not shared
  • Amazon S3
  • Amazon RDS
  • Amazon FSx
  • Amazon Aurora
  • Box
  • Confluence Cloud
  • Atlassian Confluence Server
  • Adobe Experience Manager (AEM)
  • Alfresco On-Prem
  • Alfresco One
  • Microsoft SharePoint
  • Salesforce
  • Google Drive
  • Confluence
Independently observed

Elastic Enterprise Search

29 total - 28 not shared
  • Slack
  • Jira
  • PagerDuty
  • Microsoft Teams
  • IBM Resilient
  • xMatters
  • Logstash
  • Beats
  • OpenTelemetry
  • Elastic Connectors
  • OpenAI
  • NVIDIA
  • Alibaba Cloud
  • IBM watsonx
  • Vectorize.io
  • AWS S3
  • Splunk
  • Webhooks
  • Amazon Bedrock
  • Amazon SageMaker
  • Jina AI
  • Cohere
  • LangChain
  • Terraform
  • +4 more
Independently observed
Still deciding?

Amazon Kendra or Elastic Enterprise Search: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.