# Zilliz Cloud

> Vector Lakebase for Enterprise AI

- **Canonical URI:** https://www.vioscale.ai/software/zilliz-cloud
- **Category:** Vector Databases
- **Homepage:** https://zilliz.com
- **Also known as:** zilliz-cloud
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-03T13:16:18.244Z

## Vioscale score

**84 / 100**, confidence 53% (medium).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 100 | 6 | 600 | ✓ |
| reliability | 97.5 | 10 | 975 | ✓ |
| capabilities | 67.1 | 17 | 1141 | ✓ |
| integrations | 0 | 8 | 0 | - |
| security_posture | 80 | 18 | 1440 | ✓ |
| pricing_transparency | 100 | 8 | 800 | ✓ |

## Pricing

_As of 2026-08-03, [verify at source](https://zilliz.com). Independently observed._

from $0/mo · Hybrid · Free tier · 30-day trial

> Free tier + pay-as-you-go serverless/dedicated. Enterprise and Business Critical plans available.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |
| Standard | From $0/mo (Serverless) or $126/GB/mo (Dedicated) | - | - |
| Enterprise | From $197/mo (Dedicated) | - | - |
| Business Critical | Contact sales | - | - |

### Free

Starting point for learning and personal projects

**Included limits:** vCUs: 2.5M per month, storage: 5 GB, collections: 5

- Shared managed environment
- Basic API access

### Standard

Fully managed essentials for non-critical workloads. Best for prototypes and testing environments

- Fully managed vector databases with core APIs
- Backup and restore
- Basic monitoring
- Encryption in transit and at rest

### Enterprise

Enterprise-grade reliability and controls. Best for production applications

- 99.95% uptime SLA
- Audit logs
- SSO (SAML 2.0)
- Granular RBAC
- Multi-replica and elastic scaling
- Private endpoint and VPC peering
- On-demand Enterprise support

### Business Critical (Contact sales)

Regulated-ready with maximum resilience. Best for healthcare, finance, and highly regulated mission-critical systems

- Global cluster with high-level availability and disaster recovery
- CMEK and full-path in-transit encryption (edge TLS + internal)
- HIPAA-eligible with enhanced data privacy
- Priority support and rapid incident response

### Add-ons

- **On-demand Compute**
- **BYOC (Bring Your Own Cloud)**

## About

Fully managed Vector Lakebase services designed for high reliability, performance, and cost efficiency at scale. Purpose-built for real-time serving, iterative discovery, and batch analytics at billion-scale.

_Independently observed._

## Platform & deployment

- **Platforms:** CLI, Web
- **Deployment:** Cloud / SaaS, Hybrid, Self-hosted

## Capabilities

_The capabilities that matter for Vector Databases. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Deployment** | |
| Deployment | Managed |
| **Index** | |
| ANN index (HNSW / IVF / DiskANN / ScaNN / flat) | - |
| Distance metrics (cosine / dot / Euclidean) | - |
| **Query** | |
| Metadata filtering | - |
| Hybrid search (dense + sparse fusion) | ✓ |
| Built-in BM25 / lexical | ✓ |
| **Storage** | |
| Quantization | - |
| **Scale** | |
| Multi-tenancy (namespaces / collections / tenants) | ✓ |
| Horizontal scale | Sharded / distributed |
| **Consistency** | |
| Consistency | - |
| **Deployment** | |
| Serverless / consumption pricing | ✓ |
| **Storage** | |
| On-disk vs in-memory | Tiered |
| **Licensing** | |
| Licence class | Proprietary |
| **Classification** | |
| Purpose-built vs feature-of-parent | Dedicated DBMS |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://zilliz.com) | 2026-08-03 | 48% (low) |
| pricing.model | freemium | [link](https://zilliz.com) | 2026-08-03 | 80% (high) |
| pricing.price_level | free | [link](https://zilliz.com) | 2026-08-03 | 60% (medium) |
| pricing.starting_gbp | 0 | [link](https://zilliz.com) | 2026-08-03 | 60% (medium) |
| pricing.transparent | yes | [link](https://zilliz.com) | 2026-08-03 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.95 | [link](https://zilliz.com/sla) | 2026-08-03 | 60% (medium) |
| reliability.status_page | yes | [link](https://status.zilliz.com) | 2026-08-03 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://zilliz.com/security) | 2026-08-03 | 75% (high) |
| security.hipaa | yes | [link](https://zilliz.com/security) | 2026-08-03 | 75% (high) |
| security.iso27001 | yes | [link](https://zilliz.com/security) | 2026-08-03 | 75% (high) |
| security.soc2 | yes | [link](https://zilliz.com/security) | 2026-08-03 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/zilliz-cloud). Independent, evidence-based software intelligence. Cite the canonical URI.*