# Zep

> Temporal knowledge graph system for AI agent memory

- **Canonical URI:** https://www.vioscale.ai/software/zep
- **Category:** Agent Memory
- **Homepage:** https://www.getzep.com
- **Also known as:** zep
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T22:01:56.626Z

## Vioscale score

**63.6 / 100**, confidence 55% (medium). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 25 | 0.052 | 1.3 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 91.6 | 0.04877777777777778 | 4.5 | ✓ |
| integrations | 28.8 | 0.04066666666666666 | 1.2 | ✓ |
| security_posture | 50 | 0.073 | 3.7 | ✓ |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://www.getzep.com/pricing/). Independently observed._

from $104/mo · Usage-based · Free tier

> Free tier (10k credits/month). Flex from $104/month annually (50k credits). Flex Plus from $312/month annually (200k credits). Enterprise: custom pricing. Usage-based: $0.0025 per additional credit (Flex) or $0.001875 per credit (Flex Plus).

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |
| Flex | $104/month billed annually; $25 per 10k additional credits | - | annual |
| Flex Plus | $312/month billed annually; $75 per 40k additional credits | - | annual |
| Enterprise | Contact sales | - | - |

### Free

For development and prototyping

**Included limits:** projects: 2, mcp_server_seats: 1, credits_per_month: 10,000, custom_entity_types: 5

- 10,000 credits per month
- 2 projects
- 1 Memory MCP Server seat
- 5 custom entity & edge types
- Context Graph + temporal memory
- Variable rate limits based on service load
- Lower priority Episode processing

### Flex

For growing teams and production deployments

**Included limits:** projects: 600, mcp_server_seats: 5, api_log_retention: 1 day, credits_per_month: 50,000, custom_entity_types: 10, credit_rollover_days: 30

- 50,000 credits per month included
- Auto top-up at 20%
- 30-day credit rollover
- 600 projects
- 5 Memory MCP Server seats
- 10 custom entity & edge types
- Context Graph + temporal memory
- API logs (1 day retention)
- Unlimited memories, retrieval & users
- SOC 2 Type II

### Flex Plus

For scaling production deployments

**Included limits:** projects: 1,000, mcp_server_seats: 15, api_log_retention: 7 days, credits_per_month: 200,000, custom_entity_types: 20, credit_rollover_days: 60

- 200,000 credits per month included
- Auto top-up at 20%
- 60-day credit rollover
- 1,000 projects
- 15 Memory MCP Server seats
- 20 custom entity & edge types
- Custom extraction instructions
- Webhooks
- Analytics
- Context Graph + temporal memory
- API logs (7 days retention)
- Unlimited memories, retrieval & users
- SOC 2 Type II
- HIPAA BAA
- Unlimited rate limits

### Enterprise (Contact sales)

Custom deployment and compliance for large-scale production

- Custom credits with negotiated rates
- Guaranteed rate limits with SLA
- Unlimited projects
- Custom Memory MCP Server seats
- Custom entity & edge types
- SOC 2 Type II and HIPAA BAA
- Audit and API logs (1-year retention)
- Slack/Teams support and dedicated account manager
- Cloud, BYOK, or BYOC deployment
- Data Processing Agreements (DPA) for EU customers

## About

A production-grade memory system for AI agents that uses temporal context graphs to store and retrieve conversations and business data, with automatic updates when facts change. Supports multi-tenant governance with flexible deployment options from managed cloud to customer-controlled infrastructure.

_Independently observed._

## Platform & deployment

- **Platforms:** CLI, Web
- **Deployment:** Cloud / SaaS, Hybrid, Self-hosted

## Integrations (9)

_Independently observed._

- Claude
- Cursor
- OpenAI
- Azure OpenAI
- Google Gemini
- Anthropic
- Neo4j
- FalkorDB
- Amazon Neptune

## Capabilities

_The capabilities that matter for Agent Memory. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Architecture model | Managed cloud API |
| Graph based entity relationship extraction | ✓ |
| Automatic context window rolling summarization | - |
| Semantic vs episodic event chronological memory | ✓ |
| Cross session and multi thread user persistence | ✓ |
| Memory conflict resolution and fact updating | ✓ |
| Multi tenant user and agent isolation | ✓ |
| Native langchain and llamaindex memory classes | - |
| Time decay and recency weighted retrieval | ✓ |
| Zero data retention and pii redaction layer | - |
| SOC2 type ii | ✓ |
| Mit or apache permissive oss license | ✓ |
| Pricing model | Usage based per req |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.soc2 | yes | [link](https://www.getzep.com/pricing/) | 2026-08-25 | 60% (medium) |
| security.hipaa | yes | [link](https://www.getzep.com/pricing/) | 2026-08-25 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.price_level | high | [link](https://www.getzep.com/pricing/) | 2026-08-25 | 60% (medium) |
| pricing.starting_price | `{"amount":104,"currency":"USD"}` | [link](https://www.getzep.com/pricing/) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.getzep.com/pricing/) | 2026-08-25 | 60% (medium) |
| pricing.model | freemium | [link](https://www.getzep.com/pricing/) | 2026-08-25 | 60% (medium) |
| pricing.free_tier | yes | [link](https://www.getzep.com/pricing/) | 2026-08-25 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 9 | [link](https://www.getzep.com/pricing/) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.getzep.com/pricing/) | 2026-08-25 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/zep). Independent, evidence-based software intelligence. Cite the canonical URI.*