# Vtiger

> Best CRM Software – All in One AI-Powered CRM Platform

- **Canonical URI:** https://www.vioscale.ai/software/vtiger
- **Category:** CRM Software
- **Vendor:** Vtiger
- **Homepage:** https://www.vtiger.com
- **Also known as:** vtiger
- **Profile claimed by vendor:** no
- **Last updated:** 2026-07-31T10:45:18.115Z

## Vioscale score

**58.3 / 100**, confidence 38% (low).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 10 | 800 | ✓ |
| reliability | 0 | 14 | 0 | - |
| capabilities | 91.6 | 16 | 1466.1 | ✓ |
| integrations | 24.3 | 30 | 729.1 | ✓ |
| security_posture | 0 | 14 | 0 | - |
| pricing_transparency | 75 | 16 | 1200 | ✓ |

## Pricing

_As of 2026-07-31, [verify at source](https://www.vtiger.com). Independently observed._

from $12/mo · Subscription · 15-day trial

> From $12/user/month. 15-day free trial. Yearly billing saves up to 34%.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| One Growth | $12/user/month (Standard) | - | - |
| One Professional | $30/user/month (Standard) or $20/user/month (Single App) | - | - |
| One Enterprise | $42/user/month (Standard) or $30/user/month (Single App) | - | - |
| One AI | $50/user/month (Standard) or $38/user/month (Single App) | - | - |

### One Growth

CRM for Growing Businesses

- Contact, Account & Lead Management
- Marketing Campaigns
- Help Desk & Customer Portal
- Inventory & Invoicing
- Reports & Dashboards
- AI Capabilities

### One Professional

Unified Customer View CRM

- Advanced Sales Automation
- Process Designer
- Advanced Marketing Automation
- Advanced Help Desk Automation
- Subscription & Vendor Management
- Collaboration & Live Chat

### One Enterprise

Advanced Enterprise CRM

- Multi-Currency Support
- Contact Engagement Insights
- Internal Ticketing
- Work Order Management
- Advanced Project Automation
- Advanced Operational Insights

### One AI

AI-Powered Enterprise CRM

- Built-in AI Voice Assistant Integration
- Generative AI Designer
- Predictive AI Designer

## About

Vtiger CRM helps businesses streamline their operations and enhance performance by providing quality tools and functionality across Sales, Help desk, and Marketing teams.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (6)

_Independently observed._

- Email
- Phone
- SMS
- Video Conferencing
- Google
- Microsoft Teams

## Capabilities

_The capabilities that matter for CRM Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Core** | |
| Contact & account management | ✓ |
| Deal / pipeline management | ✓ |
| Lead scoring | - |
| **Communication** | |
| Email sync & tracking | ✓ |
| **Automation** | |
| Marketing automation | ✓ |
| Workflow automation | ✓ |
| **Insight** | |
| Reporting & dashboards | ✓ |
| Sales forecasting | ✓ |
| **Access** | |
| Native mobile app | ✓ |
| **Extensibility** | |
| Public API | - |
| Custom fields & objects | - |

## FAQ

### What is Vtiger CRM?

Vtiger is a cloud-based CRM platform designed to help businesses manage customer relationships and streamline operations across sales, support, and marketing teams. It provides tools for contact management, lead tracking, sales pipeline management, and customer support through a unified interface.

_Source: [https://www.vtiger.com](https://www.vtiger.com)._

### What pricing model does Vtiger use?

Vtiger operates on a per-user subscription model with multiple plan tiers available. You can choose between monthly or annual billing periods, and the platform is positioned at a low price point relative to other CRM solutions.

_Source: [https://www.vtiger.com](https://www.vtiger.com)._

### Does Vtiger offer a free trial or free tier?

Vtiger does not offer a free tier, but it does provide a 15-day free trial so you can test the platform before committing to a subscription.

_Source: [https://www.vtiger.com](https://www.vtiger.com)._

### What platforms and deployment options does Vtiger support?

Vtiger is a cloud-based SaaS platform accessed through web browsers. All data and functionality are hosted in the cloud; there is no on-premise deployment option.

_Source: [https://www.vtiger.com](https://www.vtiger.com)._

### What integrations does Vtiger offer?

Vtiger integrates with six common business tools: email services, Google Workspace, Microsoft Teams, phone systems, SMS, and video conferencing platforms. These connections allow you to link Vtiger with tools your team already uses.

_Source: [https://www.vtiger.com](https://www.vtiger.com)._

### What are the core features included in Vtiger?

Vtiger includes contact and account management, sales pipeline tracking, email integration, marketing automation, workflow automation, sales forecasting, and reporting dashboards. The platform also incorporates AI-powered capabilities to support team workflows.

_Source: [https://www.vtiger.com](https://www.vtiger.com)._

### Does Vtiger offer mobile access?

Yes, Vtiger includes a mobile application alongside its web platform, allowing your team to access customer information and perform CRM activities from mobile devices.

_Source: [https://www.vtiger.com](https://www.vtiger.com)._

### Who is Vtiger designed for?

Vtiger is intended for growing businesses that need integrated CRM tools across sales, customer support, and marketing functions. It provides a consolidated platform for organizations managing these three areas.

_Source: [https://www.vtiger.com](https://www.vtiger.com)._


## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 6 | [link](https://www.vtiger.com) | 2026-07-31 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.vtiger.com) | 2026-07-31 | 60% (medium) |
| pricing.model | commercial | [link](https://www.vtiger.com) | 2026-07-31 | 70% (medium) |
| pricing.price_level | low | [link](https://www.vtiger.com) | 2026-07-31 | 60% (medium) |
| pricing.starting_gbp | 12 | [link](https://www.vtiger.com) | 2026-07-31 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.vtiger.com) | 2026-07-31 | 60% (medium) |

### content

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| content.faq | `[{"answer":"Vtiger is a cloud-based CRM platform designed to help businesses manage customer relationships and streamline operations across sales, support, and marketing teams. It provides tools for contact management, lead tracking, sales pipeline management, and customer support through a unified interface.","source":"https://www.vtiger.com","question":"What is Vtiger CRM?","confidence":0.95},{"answer":"Vtiger operates on a per-user subscription model with multiple plan tiers available. You can choose between monthly or annual billing periods, and the platform is positioned at a low price point relative to other CRM solutions.","source":"https://www.vtiger.com","question":"What pricing model does Vtiger use?","confidence":0.9},{"answer":"Vtiger does not offer a free tier, but it does provide a 15-day free trial so you can test the platform before committing to a subscription.","source":"https://www.vtiger.com","question":"Does Vtiger offer a free trial or free tier?","confidence":0.95},{"answer":"Vtiger is a cloud-based SaaS platform accessed through web browsers. All data and functionality are hosted in the cloud; there is no on-premise deployment option.","source":"https://www.vtiger.com","question":"What platforms and deployment options does Vtiger support?","confidence":0.95},{"answer":"Vtiger integrates with six common business tools: email services, Google Workspace, Microsoft Teams, phone systems, SMS, and video conferencing platforms. These connections allow you to link Vtiger with tools your team already uses.","source":"https://www.vtiger.com","question":"What integrations does Vtiger offer?","confidence":0.9},{"answer":"Vtiger includes contact and account management, sales pipeline tracking, email integration, marketing automation, workflow automation, sales forecasting, and reporting dashboards. The platform also incorporates AI-powered capabilities to support team workflows.","source":"https://www.vtiger.com","question":"What are the core features included in Vtiger?","confidence":0.9},{"answer":"Yes, Vtiger includes a mobile application alongside its web platform, allowing your team to access customer information and perform CRM activities from mobile devices.","source":"https://www.vtiger.com","question":"Does Vtiger offer mobile access?","confidence":0.85},{"answer":"Vtiger is intended for growing businesses that need integrated CRM tools across sales, customer support, and marketing functions. It provides a consolidated platform for organizations managing these three areas.","source":"https://www.vtiger.com","question":"Who is Vtiger designed for?","confidence":0.85}]` | [link](https://www.vtiger.com) | 2026-07-31 | 91% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/vtiger). Independent, evidence-based software intelligence. Cite the canonical URI.*