# Voiceflow

> Platform for creating and managing customer-facing AI agents at enterprise scale

- **Canonical URI:** https://www.vioscale.ai/software/voiceflow
- **Category:** No Code Agent Builders
- **Homepage:** https://www.voiceflow.com
- **Also known as:** voiceflow
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T22:01:17.295Z

## Vioscale score

**66.8 / 100**, confidence 41% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 91.6 | 0.04877777777777778 | 4.5 | ✓ |
| integrations | 28.8 | 0.04066666666666666 | 1.2 | ✓ |
| security_posture | 85 | 0.073 | 6.2 | ✓ |
| pricing_transparency | 55 | 0.084 | 4.6 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://www.voiceflow.com/pricing). Independently observed._

Hybrid

> Usage-based billing for agencies (free trial, no credit card required). Custom enterprise pricing available via demo request.

## About

A platform where enterprise teams design, deploy, and monitor conversational AI agents to automate customer interactions across multiple channels while maintaining full control, observability, and compliance.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (9)

_Independently observed._

- OpenAI
- Anthropic
- Zapier
- Shopify
- ChatGPT
- Telegram
- Alexa
- NetSuite
- Salesforce

## Capabilities

_The capabilities that matter for No Code Agent Builders. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Architecture model | Managed cloud saas |
| Rag knowledge base document upload and chunking | ✓ |
| Notion google drive confluence sync connectors | - |
| Visual drag and drop node canvas builder | ✓ |
| Multi model selection openai anthropic local | ✓ |
| Custom API tool calling and webhook execution | ✓ |
| Team sharing and role based access control RBAC | ✓ |
| Embeddable iframe or chat widget export | ✓ |
| Agent memory and persistent conversation threads | ✓ |
| Slack or microsoft teams bot deployment | - |
| SOC2 type ii | ✓ |
| Mit or apache permissive oss license | - |
| Pricing model | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://www.voiceflow.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.free_tier | no | [link](https://www.voiceflow.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.voiceflow.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.voiceflow.com/pricing) | 2026-08-25 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.iso27001 | yes | [link](https://www.voiceflow.com/legal/security) | 2026-08-25 | 75% (high) |
| security.soc2 | yes | [link](https://www.voiceflow.com/legal/security) | 2026-08-25 | 75% (high) |
| security.disclosure_policy | yes | [link](https://www.voiceflow.com/pricing) | 2026-08-25 | 60% (medium) |
| security.gdpr | yes | [link](https://www.voiceflow.com/legal/security) | 2026-08-25 | 75% (high) |
| security.hipaa | yes | [link](https://www.voiceflow.com/legal/security) | 2026-08-25 | 75% (high) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 9 | [link](https://www.voiceflow.com/pricing) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.voiceflow.com/pricing) | 2026-08-25 | 50% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/voiceflow). Independent, evidence-based software intelligence. Cite the canonical URI.*