# Userlike

> Automate customer conversations across channels using AI-powered workflows and support automation

- **Canonical URI:** https://www.vioscale.ai/software/userlike
- **Category:** Chatbots Marketing
- **Homepage:** https://www.userlike.com
- **Also known as:** userlike
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T08:46:59.477Z

## Vioscale score

**38.9 / 100**, confidence 54% (medium). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.052 | 4.2 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 57.8 | 0.04877777777777778 | 2.8 | ✓ |
| integrations | 8.7 | 0.04066666666666666 | 0.4 | ✓ |
| security_posture | 30 | 0.073 | 2.2 | ✓ |
| pricing_transparency | 25 | 0.084 | 2.1 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://www.userlike.com). Independently observed._

Free tier

## About

A customer service platform that uses AI agents to handle customer requests automatically and provide intelligent support assistance, with integrations to CRM and ERP systems.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (1)

_Independently observed._

- WhatsApp

## Capabilities

_The capabilities that matter for Chatbots Marketing. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Visual no code dialogue tree builder | - |
| Automated meeting calendar booking | - |
| Live human sales rep handoff routing | - |
| CRM ownership based routing logic | - |
| Clearbit zoominfo ip enrichment sync | - |
| Whatsapp facebook messenger social sync | ✓ |
| Generative AI LLM response engine | ✓ |
| Salesforce hubspot CRM sync | - |
| Slack ms teams rep alerting | - |
| SOC2 type ii | - |
| ISO 27001 | ✓ |
| Pricing model | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.iso27001 | yes | [link](https://www.userlike.com) | 2026-08-25 | 60% (medium) |
| security.gdpr | yes | [link](https://www.userlike.com) | 2026-08-25 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | freemium | [link](https://www.userlike.com) | 2026-08-25 | 60% (medium) |
| pricing.free_tier | yes | [link](https://www.userlike.com) | 2026-08-25 | 60% (medium) |
| pricing.price_level | low | [link](https://www.userlike.com) | 2026-08-25 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 1 | [link](https://www.userlike.com) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"DE","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.userlike.com) | 2026-08-25 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/userlike). Independent, evidence-based software intelligence. Cite the canonical URI.*