# TeamViewer

> A cloud-based platform combining remote support, device management, and workflow automation

- **Canonical URI:** https://www.vioscale.ai/software/teamviewer
- **Category:** Remote Access
- **Homepage:** https://www.teamviewer.com
- **Also known as:** teamviewer
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T15:58:12.409Z

## Vioscale score

**54.7 / 100**, confidence 55% (medium). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.052 | 4.2 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 81.2 | 0.04877777777777778 | 4 | ✓ |
| integrations | 33.8 | 0.04066666666666666 | 1.4 | ✓ |
| security_posture | 65 | 0.073 | 4.7 | ✓ |
| pricing_transparency | 25 | 0.084 | 2.1 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://www.teamviewer.com). Independently observed._

Free tier

## About

TeamViewer is a digital workplace platform that enables remote access, IT support, and automated device management. It provides real-time endpoint visibility, proactive issue resolution, and AI-driven automation to reduce IT operational overhead.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS
- **Deployment:** Cloud / SaaS

## Integrations (12)

_Independently observed._

- Active Directory
- Azure
- Cherwell Service Management
- IBM MaaS360
- Jamf Pro
- Jira Cloud
- MobileIron
- Philips Monitor
- ServiceNow
- Splunk
- Zendesk Chat
- Zendesk Support

## Capabilities

_The capabilities that matter for Remote Access. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Saas relay |
| Unattended access | ✓ |
| Session video recording | - |
| File transfer | - |
| Wake on lan | - |
| Multi monitor support | - |
| Mobile device control | ✓ |
| Remote printing | - |
| MFA 2FA enforcement | ✓ |
| SSO SAML auth | ✓ |
| SOC2 type ii | ✓ |
| ISO 27001 | ✓ |
| Pricing model | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | freemium | [link](https://www.teamviewer.com) | 2026-08-25 | 60% (medium) |
| pricing.free_tier | yes | [link](https://www.teamviewer.com) | 2026-08-25 | 60% (medium) |
| pricing.price_level | low | [link](https://www.teamviewer.com) | 2026-08-25 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.iso27001 | yes | [link](https://www.teamviewer.com/ams/global/support/knowledge-base/teamviewer-remote/security/) | 2026-08-25 | 75% (high) |
| security.soc2 | yes | [link](https://www.teamviewer.com/ams/global/support/knowledge-base/teamviewer-remote/security/) | 2026-08-25 | 75% (high) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 14 | [link](https://www.teamviewer.com) | 2026-08-25 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/teamviewer). Independent, evidence-based software intelligence. Cite the canonical URI.*