# Spike.sh

> Team-based incident alerting and on-call management platform

- **Canonical URI:** https://www.vioscale.ai/software/spike-sh
- **Category:** Incident Management
- **Homepage:** https://spike.sh
- **Also known as:** spike-sh
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T13:22:00.190Z

## Vioscale score

**78.2 / 100**, confidence 26% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.052 | 4.2 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 31 | 0.04066666666666666 | 1.3 | ✓ |
| security_posture | 0 | 0.073 | 0 | - |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://spike.sh/pricing). Independently observed._

from $7/seat/mo · Subscription · Free tier · 14-day trial

> From $7/user/month. 14-day free trial. Yearly option includes one month free.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Starter | $7/user/month | - | min 1 seats |
| Business | $14/user/month | - | min 1 seats |
| Enterprise | Contact sales | - | - |

### Starter

Entry-level incident management with limited alert volume

**Included limits:** phone_sms_alerts: 100/month

- 100 total alerts on phone and SMS
- WhatsApp and Telegram alerts
- ChatOps with Slack, Teams, and Discord
- On-call schedules
- Limited live call routing
- Status page
- Unlimited alerts through Slack, Teams, WhatsApp, Telegram, email, and Discord

### Business

Full incident management with unlimited alerts and advanced integrations

- Unlimited phone and SMS alerts across 100+ regions
- Multiple teams and workspaces
- Unlimited live call routing
- External script triggering
- Incident context and grouping
- JIRA, ClickUp, and Linear integration
- War rooms with video conferencing
- Alert rules and automation playbooks
- Email and live chat support

### Enterprise (Contact sales)

Custom solution with dedicated support and advanced security features

- Single Sign-On (SAML)
- Enforce login method
- Role-based access control
- Audit logs
- Dedicated support channel
- Managed live call routing
- Tailored incident insights
- Priority feature requests

## About

A SaaS platform that centralizes incident alerts from multiple sources (phone, SMS, email, chat), manages on-call team rotations and escalations, and coordinates incident response through team collaboration tools and automated workflows.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (11)

_Independently observed._

- Slack
- Microsoft Teams
- Discord
- WhatsApp
- Telegram
- JIRA
- ClickUp
- Linear
- Google Meet
- Webhooks
- Email

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 11 | [link](https://spike.sh/pricing) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://spike.sh/pricing) | 2026-08-19 | 50% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://spike.sh/pricing) | 2026-08-19 | 60% (medium) |
| pricing.model | freemium | [link](https://spike.sh/pricing) | 2026-08-19 | 60% (medium) |
| pricing.price_level | low | [link](https://spike.sh/pricing) | 2026-08-19 | 60% (medium) |
| pricing.starting_price | `{"amount":7,"currency":"USD"}` | [link](https://spike.sh/pricing) | 2026-08-19 | 60% (medium) |
| pricing.transparent | yes | [link](https://spike.sh/pricing) | 2026-08-19 | 60% (medium) |

---
*Source: Vioscale (https://www.vioscale.ai/software/spike-sh). Independent, evidence-based software intelligence. Cite the canonical URI.*