# SoundThinking (ShotSpotter)

> AI-enhanced operational platform for law enforcement agencies to detect, investigate, and respond to incidents

- **Canonical URI:** https://www.vioscale.ai/software/soundthinking-shotspotter
- **Category:** Public Safety Software
- **Homepage:** https://www.soundthinking.com
- **Also known as:** soundthinking-shotspotter
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-31T13:44:00.745Z

## Vioscale score

**51.3 / 100**, confidence 14% (low). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 45.8 | 0.04877777777777778 | 2.2 | ✓ |
| integrations | 0 | 0.04066666666666666 | 0 | - |
| security_posture | 55 | 0.073 | 4 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | - |

## About

A suite of public safety tools combining real-time gunfire and vehicle detection with investigative analytics and cross-agency data integration to improve incident response and investigation efficiency.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Capabilities

_The capabilities that matter for Public Safety Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Cloud native govtech |
| Computer aided dispatch cad routing | ✗ |
| Records management system rms police reports | ✓ |
| Mobile data terminal mdt patrol car interface | ✗ |
| Nibrs ucr federal crime reporting export | ✗ |
| Ncic state federal warrant database querying | ✗ |
| Esri arcgis live unit tracking and routing | ✗ |
| Jail management system jms and booking | ✗ |
| Chain of custody physical digital evidence tracking | ✗ |
| E911 and rapidsos location telemetry ingestion | ✗ |
| Cjis criminal justice information services compliance | ✓ |
| Stateramp or fedramp authorized | ✗ |

## Security & compliance

| Certification | Status | Valid until | Auditor |
|---|---|---|---|
| [SOC 2](https://www.soundthinking.com/security-and-trust) (Security, Availability, and Confidentiality Trust Services Categories) | active | - | - |
| HIPAA | active | - | - |
| CJIS Security Policy | active | - | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US","UY"],"notAvailableCountries":[]}` | [link](https://www.soundthinking.com) | 2026-08-31 | 75% (high) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.disclosure_policy | yes | [link](https://www.soundthinking.com) | 2026-08-31 | 60% (medium) |
| security.hipaa | yes | [link](https://www.soundthinking.com/security-and-trust) | 2026-08-31 | 75% (high) |
| security.soc2 | yes | [link](https://www.soundthinking.com/security-and-trust) | 2026-08-31 | 75% (high) |
| security.trust_center | https://www.soundthinking.com/security-and-trust | [link](https://www.soundthinking.com) | 2026-08-31 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/soundthinking-shotspotter). Independent, evidence-based software intelligence. Cite the canonical URI.*