# Smartsupp

> A unified customer communication platform combining live chat, AI chatbots, and automation to manage conversations and drive sales

- **Canonical URI:** https://www.vioscale.ai/software/smartsupp
- **Category:** Live Chat
- **Homepage:** https://www.smartsupp.com
- **Also known as:** smartsupp
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T13:52:55.967Z

## Vioscale score

**74.9 / 100**, confidence 25% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 54.9 | 0.04066666666666666 | 2.2 | ✓ |
| security_posture | 5 | 0.073 | 0 | - |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://www.smartsupp.com/pricing/). Independently observed._

from $16/conversations/yr · Subscription · Free tier · 14-day trial

> Free plan available. Paid plans billed monthly or annually. 14-day free trial. Mira AI Agent from $16 per 100 conversations/year.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |
| Mira AI Agent | $16 per 100 conversations | - | - |

### Free

- Live chat
- Visitor information and history
- Basic automation workflows

### Mira AI Agent

AI shopping assistant for product recommendations and customer support

**Included limits:** conversations_per_month: 100-5000

- AI shopping assistant
- Product recommendations
- Configurable human handover
- Automatic product training from feeds and FAQs

## About

A cloud-based customer support platform that combines live chat agents with AI-powered chatbots and workflow automation across multiple channels into a single dashboard.

_Independently observed._

## Platform & deployment

- **Platforms:** Web, Android, Windows
- **Deployment:** Cloud / SaaS

## Integrations (5)

_Independently observed._

- WordPress
- WooCommerce
- PrestaShop
- Facebook Messenger
- WhatsApp

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.smartsupp.com/pricing/) | 2026-08-19 | 60% (medium) |
| pricing.model | freemium | [link](https://www.smartsupp.com/pricing/) | 2026-08-19 | 60% (medium) |
| pricing.price_level | mid | [link](https://www.smartsupp.com/pricing/) | 2026-08-19 | 60% (medium) |
| pricing.starting_price | `{"amount":16,"currency":"USD"}` | [link](https://www.smartsupp.com/pricing/) | 2026-08-19 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.smartsupp.com/pricing/) | 2026-08-19 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 80 | [link](https://www.smartsupp.com/pricing/) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.smartsupp.com/pricing/) | 2026-08-19 | 75% (high) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.smartsupp.com/pricing/) | 2026-08-19 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/smartsupp). Independent, evidence-based software intelligence. Cite the canonical URI.*