# Signpost

> An AI-assisted customer communication and business management platform for service trades

- **Canonical URI:** https://www.vioscale.ai/software/signpost
- **Category:** AI Receptionists
- **Homepage:** https://signpost.com
- **Also known as:** signpost
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-21T11:22:38.342Z

## Vioscale score

**23 / 100**, confidence 25% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 74.7 | 0.04877777777777778 | 3.6 | ✓ |
| integrations | 8.7 | 0.04066666666666666 | 0.4 | ✓ |
| security_posture | 0 | 0.073 | 0 | - |
| pricing_transparency | 0 | 0.084 | 0 | ✓ |

## Pricing

_As of 2026-08-21, [verify at source](https://www.signpost.com/blog/9-awesome-pricing-strategy-examples-for-your-local-business). Independently observed._

Subscription

## About

A cloud-based system that automates customer interactions—including call answering, appointment scheduling, text messaging, and lead management—for home service and trades businesses, with optional real person support.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (1)

_Independently observed._

- Constant Contact

## Capabilities

_The capabilities that matter for AI Receptionists. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Smb turnkey saas |
| Specialized industry verticals | Home services |
| Native appointment calendar booking and modification | ✓ |
| Sub second latency and barge in handling | - |
| After hours missed call and overflow answering | ✓ |
| SMS text message follow up on voice intent | ✓ |
| Live human receptionist transfer and routing | ✓ |
| Multi lingual auto detection and answering | - |
| Rag knowledge base for custom business faqs | ✓ |
| HIPAA compliance for medical booking | - |
| SOC2 type ii | - |
| ISO 27001 | - |
| Pricing model | Per minute usage |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://www.signpost.com/blog/9-awesome-pricing-strategy-examples-for-your-local-business) | 2026-08-21 | 60% (medium) |
| pricing.free_tier | no | [link](https://www.signpost.com/blog/9-awesome-pricing-strategy-examples-for-your-local-business) | 2026-08-21 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.signpost.com/blog/9-awesome-pricing-strategy-examples-for-your-local-business) | 2026-08-21 | 60% (medium) |
| pricing.transparent | no | [link](https://www.signpost.com/blog/9-awesome-pricing-strategy-examples-for-your-local-business) | 2026-08-21 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 1 | [link](https://www.signpost.com/blog/9-awesome-pricing-strategy-examples-for-your-local-business) | 2026-08-21 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.signpost.com/blog/9-awesome-pricing-strategy-examples-for-your-local-business) | 2026-08-21 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/signpost). Independent, evidence-based software intelligence. Cite the canonical URI.*