# ServiceM8

> Smart job management for trades & services

- **Canonical URI:** https://www.vioscale.ai/software/servicem8
- **Category:** Field Service Management Software
- **Homepage:** https://servicem8.com
- **Also known as:** servicem8
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-03T11:59:36.244Z

## Vioscale score

**70.6 / 100**, confidence 43% (low).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 20 | 1600 | ✓ |
| reliability | 0 | 12 | 0 | - |
| capabilities | 81.2 | 26 | 2109.9 | ✓ |
| integrations | 8.7 | 16 | 138.5 | ✓ |
| security_posture | 5 | 8 | 0 | - |
| pricing_transparency | 100 | 18 | 1800 | ✓ |

## Pricing

_As of 2026-08-03, [verify at source](https://servicem8.com). Independently observed._

from £0.05/mo · Subscription · Free tier · 14-day trial

> From free to £269/mo. 14-day free trial. Flat-rate subscription with job/SMS overages at 5p/SMS and 15p/job.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | monthly |
| Starter | £25/mo, unlimited users, 50 jobs/mo + 100 SMS/mo | - | monthly |
| Growing | £59/mo, unlimited users, 150 jobs/mo + 300 SMS/mo | - | monthly |
| Premium | £119/mo, unlimited users, 500 jobs/mo + 1000 SMS/mo | - | monthly |
| Premium Plus | £269/mo, unlimited users, 1500+ jobs/mo + 3000 SMS/mo | - | monthly |

### Free

**Included limits:** sms: Included (5p overage per SMS), jobs: 30/mo, users: 1, ai_uses: 10/day

- Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Branded SMS

### Starter

**Included limits:** sms: 100+/mo, jobs: 50/mo, users: Unlimited, ai_uses: Unlimited

- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Branded SMS

### Growing

**Included limits:** sms: 300+/mo, jobs: 150/mo, users: Unlimited, ai_uses: Unlimited

- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Branded SMS

### Premium

**Included limits:** sms: 1000+/mo, jobs: 500/mo, users: Unlimited, ai_uses: Unlimited

- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Branded SMS

### Premium Plus

**Included limits:** sms: 3000+/mo, jobs: 1500+/mo, users: Unlimited, ai_uses: Unlimited

- All Essential Features
- AI Smart Helpers
- Recurring Jobs
- Deposits
- Partial/Progress Invoices
- Supplier Invoice Importing
- Purchased Forms
- Asset Management
- Forms & Certificates
- Proposals
- Bundles
- ServiceM8 Inbox
- Job Costing
- Markup Billing
- Knowledge
- Branded SMS

## About

Cut paperwork, get more jobs done & provide great service. Helps trades and service businesses manage jobs from client scheduling through invoicing and payment.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Integrations (1)

_Independently observed._

- Accounting packages

## Capabilities

_The capabilities that matter for Field Service Management Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Core** | |
| Trade focus | General / multi-trade |
| **Platform** | |
| Mobile app with offline mode | - |
| Dispatch / scheduling board | ✓ |
| Work-order management | ✓ |
| **Quote-to-cash** | |
| Quoting / estimates | ✓ |
| Invoicing + in-field payments | ✓ |
| **Operations** | |
| GPS / fleet tracking | ✗ |
| **Engagement** | |
| Customer self-scheduling (online booking) | ✓ |
| **Operations** | |
| Inventory / parts management | ✗ |
| **Integrations** | |
| Accounting integration (QuickBooks / Xero) | ✓ |
| **Compliance** | |
| PCI DSS compliant (payments) | - |
| SOC 2 Type II | - |
| **Pricing** | |
| Pricing model | - |
| **Market** | |
| Target segment | SMB / growing contractor |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.disclosure_policy | yes | [link](https://servicem8.com/.well-known/security.txt) | 2026-08-03 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 1 | [link](https://servicem8.com) | 2026-08-03 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://servicem8.com) | 2026-08-03 | 60% (medium) |
| pricing.model | commercial | [link](https://servicem8.com) | 2026-08-03 | 60% (medium) |
| pricing.price_level | low | [link](https://servicem8.com) | 2026-08-03 | 60% (medium) |
| pricing.starting_gbp | 0.05 | [link](https://servicem8.com) | 2026-08-03 | 60% (medium) |
| pricing.transparent | yes | [link](https://servicem8.com) | 2026-08-03 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/servicem8). Independent, evidence-based software intelligence. Cite the canonical URI.*