# Service Fusion

> Boost Productivity 40% with an All-in-One Field Service Management Software

- **Canonical URI:** https://www.vioscale.ai/software/service-fusion
- **Category:** Field Service Management Software
- **Homepage:** https://www.servicefusion.com/
- **Also known as:** service-fusion
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-04T08:47:07.313Z

## Vioscale score

**53.5 / 100**, confidence 54% (medium).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 25 | 20 | 500 | ✓ |
| reliability | 50 | 12 | 600 | ✓ |
| capabilities | 86.7 | 26 | 2254.7 | ✓ |
| integrations | 13.7 | 16 | 219.5 | ✓ |
| security_posture | 0 | 8 | 0 | - |
| pricing_transparency | 75 | 18 | 1350 | ✓ |

## Pricing

_As of 2026-08-04, [verify at source](https://www.servicefusion.com/). Independently observed._

from $225/mo · Subscription

> From $225/month (or $192/month with annual billing). Unlimited users on all plans. No free tier.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Starter | $225/month; $192/month with annual billing (15% discount) | - | monthly |
| Plus | $350/month; $298/month with annual billing (15% discount). Most popular. | - | monthly |
| Pro | $575/month; $489/month with annual billing (15% discount) | - | monthly |

### Starter

Basic scheduling, dispatch, and customer management

- Customer Management
- Estimates & Jobs
- Schedule & Dispatching
- QuickBooks Integration
- Invoicing & Payment Processing
- Project Management & Reporting
- Text Messaging Alerts
- Estimate Options
- Company Reviews
- Unlimited Users

### Plus

Adds inventory management, job costing, and photo uploads

- All Starter features
- Job Photo Uploads
- Inventory Management
- Job Costing
- Integrated Voice & Text
- Company Reviews
- Up to 3 Technician Reviews
- Unlimited Users

### Pro

Adds eSignatures, customer web portals, and recurring invoicing

- All Starter & Plus features
- Open API Integration
- Custom Documents
- eSign Documents
- Customer Web Portal
- Progress Billing & Recurring Invoicing
- Company Reviews
- Up to 5 Technician Reviews
- Unlimited Users

### Add-ons

- **ServiceCall.ai**
- **GPS Fleet Tracking**

## About

Field service management software for multiple trades (HVAC, plumbing, electrical, cleaning, etc.). Provides scheduling, dispatching, estimates, invoicing, payment processing, GPS tracking, and mobile capabilities.

_Independently observed._

## Platform & deployment

- **Platforms:** macOS, Web, Windows
- **Deployment:** Cloud / SaaS

## Integrations (2)

_Independently observed._

- QuickBooks
- Flat Rate

## Capabilities

_The capabilities that matter for Field Service Management Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Core** | |
| Trade focus | General / multi-trade |
| **Platform** | |
| Mobile app with offline mode | - |
| Dispatch / scheduling board | ✓ |
| Work-order management | ✓ |
| **Quote-to-cash** | |
| Quoting / estimates | ✓ |
| Invoicing + in-field payments | ✓ |
| **Operations** | |
| GPS / fleet tracking | ✓ |
| **Engagement** | |
| Customer self-scheduling (online booking) | - |
| **Operations** | |
| Inventory / parts management | ✓ |
| **Integrations** | |
| Accounting integration (QuickBooks / Xero) | ✓ |
| **Compliance** | |
| PCI DSS compliant (payments) | - |
| SOC 2 Type II | - |
| **Pricing** | |
| Pricing model | - |
| **Market** | |
| Target segment | SMB / growing contractor |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 2 | [link](https://www.servicefusion.com/) | 2026-08-04 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.servicefusion.com/) | 2026-08-04 | 60% (medium) |
| pricing.model | commercial | [link](https://www.servicefusion.com/) | 2026-08-04 | 70% (medium) |
| pricing.price_level | high | [link](https://www.servicefusion.com/) | 2026-08-04 | 60% (medium) |
| pricing.starting_gbp | 225 | [link](https://www.servicefusion.com/) | 2026-08-04 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.servicefusion.com/) | 2026-08-04 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.servicefusion.com) | 2026-08-04 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/service-fusion). Independent, evidence-based software intelligence. Cite the canonical URI.*