# SatisMeter

> A customer feedback platform that measures satisfaction and informs product decisions

- **Canonical URI:** https://www.vioscale.ai/software/satismeter
- **Category:** NPS Tools
- **Vendor:** SatisMeter s.r.o.
- **Homepage:** https://www.satismeter.com
- **Also known as:** satismeter
- **Profile claimed by vendor:** no
- **Last updated:** 2026-10-06T22:41:17.910Z

## vioscaleAI score

**58.4 / 100**, confidence 37% (low). Computed 2026-10-06.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 25 | 0.052 | 1.3 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 67.1 | 0.049 | 3.3 | ✓ |
| integrations | 34.6 | 0.041 | 1.4 | ✓ |
| security_posture | 5 | 0.073 | 0 | - |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-10-06, [verify at source](https://www.satismeter.com/pricing/). Independently observed._

from $199/mo · Subscription · Free tier

> Free tier with 25 responses/month. Paid plans start at $199/month for 1,000 responses. Annual billing available with 10% discount.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | monthly |
| Growth | $199/month for 1,000 responses | - | monthly |

### Free

25 monthly responses with full feature access

**Included limits:** responses: 25/month

- Multiple channels (web, in-app, email, iOS, Android)
- Unlimited projects, team members, and surveys
- Survey throttling and sampling
- Integrations with Productboard, Segment, and more
- Targeting by user attributes and event triggering
- Automated recurring surveys
- Customizable design and multilingual support

### Growth

1,000 monthly responses

**Included limits:** responses: 1000/month

- Multiple channels (web, in-app, email, iOS, Android)
- Unlimited projects, team members, and surveys
- Survey throttling and sampling
- Integrations with Productboard, Segment, and more
- Premium support
- Targeting by user attributes and event triggering
- Automated recurring surveys
- Customizable design and multilingual support

## About

A survey tool for collecting customer feedback and tracking net promoter scores across multiple channels, enabling businesses to understand customer satisfaction and use the insights to guide product development.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Integrations (15)

_Independently observed._

- Productboard — feedback (native, outbound)
- Intercom — messaging (native, outbound)
- Slack — chat (native, outbound)
- Segment — data (native, outbound)
- Salesforce — crm (native, outbound)
- Zapier — automation (native, bi-directional)
- Google Tag Manager — analytics (native, outbound)
- CustomerGauge — customer_experience (native, outbound)
- Customer.io — email (native, outbound)
- DotDigital — email (native, outbound)
- Salesmachine — sales (native, outbound)
- BigCommerce — ecommerce (native, outbound)
- Cloudflare — security (native, outbound)
- EnjoyHQ — customer_success (native, outbound)
- Akita — customer_success (native, outbound)

## Capabilities

_The capabilities that matter for NPS Tools. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Automated net promoter score calculation | ✓ |
| Csat and ces customer effort score support | - |
| In app javascript survey triggering | ✓ |
| Email signature and direct send embeds | ✓ |
| SMS text message survey delivery | - |
| Automated recurring cadence throttling | ✓ |
| Detractor alert routing workflows | - |
| Salesforce hubspot CRM sync | - |
| Zendesk intercom helpdesk sync | - |
| Slack ms teams alert sync | - |
| SOC2 type ii | - |
| Pricing model | Flat subscription |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"CZ","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.satismeter.com/pricing/) | 2026-10-06 | 75% (high) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 15 | [link](https://www.satismeter.com/pricing/) | 2026-10-06 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.satismeter.com/pricing/) | 2026-10-06 | 60% (medium) |
| pricing.model | freemium | [link](https://www.satismeter.com/pricing/) | 2026-10-06 | 60% (medium) |
| pricing.price_level | high | [link](https://www.satismeter.com/pricing/) | 2026-10-06 | 60% (medium) |
| pricing.starting_price | `{"amount":199,"currency":"USD"}` | [link](https://www.satismeter.com/pricing/) | 2026-10-06 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.satismeter.com/pricing/) | 2026-10-06 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.satismeter.com/security/) | 2026-10-06 | 75% (high) |
| security.trust_center | https://www.productboard.com/product/security/ | [link](https://www.satismeter.com/pricing/) | 2026-10-06 | 60% (medium) |

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*Source: vioscaleAI (https://www.vioscale.ai/software/satismeter). Independent, evidence-based software intelligence. Cite the canonical URI.*