# Salesforce Order Management

> A cloud-based marketing automation and compliance platform that unifies customer data, AI-powered workflows, and security governance within Salesforce.

- **Canonical URI:** https://www.vioscale.ai/software/salesforce-order-management
- **Category:** Order Management Business
- **Homepage:** https://www.salesforce.com/products/order-management/
- **Also known as:** salesforce-order-management
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-20T13:04:56.136Z

## Vioscale score

**46.1 / 100**, confidence 43% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 27.4 | 0.04066666666666666 | 1.1 | ✓ |
| security_posture | 55 | 0.073 | 4 | ✓ |
| pricing_transparency | 45 | 0.084 | 3.8 | ✓ |

## Pricing

_As of 2026-08-20, [verify at source](https://www.salesforce.com/marketing/pricing/). Independently observed._

from $25/user/mo · Subscription · Free tier

> From $25/user/month for Starter edition. Growth and Advanced editions require sales contact. Additional add-ons available. Pricing varies by region (EUR, AUD, JPY, SEK, GBP).

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Salesforce Starter | $25/user/month, billed monthly or annually | - | min 1 seats |
| Marketing Cloud Next Growth Edition | Contact sales | - | annual |
| Marketing Cloud Next Advanced Edition | Contact sales | - | - |

### Salesforce Starter

Core marketing capabilities including lead and account management, dynamic email marketing, and built-in sales flows

- Lead, Account, Contact, and Opportunity Management
- Dynamic Email Marketing and Analytics
- Built-in Sales Flows and Lead Routing
- Connected Slack Conversations

### Marketing Cloud Next Growth Edition (Contact sales)

Agentic marketing automation with AI-driven capabilities

### Marketing Cloud Next Advanced Edition (Contact sales)

Extended marketing capabilities including personalization, web/mobile/email customization, and advanced analytics

- Salesforce Personalization
- Web, Mobile App, and Email Personalization
- Agentic marketing analytics
- Loyalty Management
- Dynamic Promotions Management

### Add-ons

- **Success Plans**
- **Salesforce Personalization**
- **Marketing Intelligence**
- **Loyalty Management**
- **Platform Encryption**
- **Field Audit Trail**

## About

Salesforce Marketing Cloud combines email marketing, personalization, loyalty management, and AI agents for customer engagement, alongside security and privacy compliance tools—all built natively on the Salesforce platform. Includes tools for data integration, sandbox environments, and developer support.

_Independently observed._

## Platform & deployment

- **Platforms:** CLI, Web
- **Deployment:** Cloud / SaaS

## Integrations (8)

_Independently observed._

- Slack
- MuleSoft
- Salesforce AppExchange
- Tableau
- Marketing Cloud
- Sales Cloud
- Service Cloud
- Commerce Cloud

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 8 | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-20 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","GB","AU","JP","SE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-20 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-20 | 60% (medium) |
| pricing.model | freemium | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-20 | 60% (medium) |
| pricing.price_level | mid | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-20 | 60% (medium) |
| pricing.starting_price | `{"amount":25,"currency":"USD"}` | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-20 | 60% (medium) |
| pricing.transparent | no | [link](https://www.salesforce.com/marketing/pricing/) | 2026-08-20 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.salesforce.com/platform/security-center/) | 2026-08-20 | 75% (high) |
| security.hipaa | yes | [link](https://www.salesforce.com/platform/security-center/) | 2026-08-20 | 75% (high) |
| security.soc2 | yes | [link](https://www.salesforce.com/platform/security-center/) | 2026-08-20 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/salesforce-order-management). Independent, evidence-based software intelligence. Cite the canonical URI.*