# Salesforce CPQ

> A cloud-based quoting and pricing platform that helps sales teams generate accurate proposals quickly with built-in approval workflows and pricing controls.

- **Canonical URI:** https://www.vioscale.ai/software/salesforce-cpq
- **Category:** CPQ
- **Homepage:** https://www.salesforce.com/products/cpq/overview/
- **Also known as:** salesforce-cpq
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-18T15:33:20.982Z

## Vioscale score

**11.7 / 100**, confidence 30% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 29.9 | 0.04066666666666666 | 1.2 | ✓ |
| security_posture | 15 | 0.073 | 1.1 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | ✓ |

## Pricing

_As of 2026-08-18, [verify at source](https://www.salesforce.com/service/pricing/). Independently observed._

Subscription · 30-day trial

> Starting from $25/user/month. Free 30-day trial; contact sales for final pricing and volume discounts.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Starter Suite | Contact sales | - | - |
| Pro Suite | Contact sales | - | annual |
| Enterprise | Contact sales | - | annual |
| Unlimited | Contact sales | - | - |
| Agentforce 1 Service | Contact sales | - | - |

### Starter Suite (Contact sales)

- Lead, Account, Contact, and Opportunity Management
- Dynamic Email Marketing and Analytics
- Built-in Sales Flows and Lead Routing
- Connected Slack Conversations

### Pro Suite (Contact sales)

- Everything in Starter plus Enhanced, Real-Time Chat
- Greater Customization and Automation

### Enterprise (Contact sales)

- Workflow Automation
- Salesforce Knowledge
- Premier Success Plan and Full Sandbox

### Unlimited (Contact sales)

- Case Management
- Knowledge Management
- Premier Success Plan
- Salesforce Mobile App

### Agentforce 1 Service (Contact sales)

- The complete Service CRM with built-in AI and unified data

### Add-ons

- **Incident Management, Salesforce Voice, Computer Telephony Integration (CTI)** ($75/seat/mo)
- **Orders Management, Advanced Case Management, Feedback Management, Work Order Man** ($25/seat/mo)

## About

Enterprise sales software that streamlines the quote-to-order process with configurable pricing, automated approval workflows, and integrated sales guidance. Supports complex B2B sales scenarios including partner channel sales and self-service ecommerce configurations.

_Independently observed._

## Platform & deployment

- **Platforms:** CLI, Web
- **Deployment:** Cloud / SaaS

## Integrations (10)

_Independently observed._

- Slack
- Outlook
- Gmail
- Tableau
- B2B Commerce Cloud
- Data Cloud
- Marketing Cloud
- Experience Cloud
- MuleSoft
- AgentExchange App Marketplace

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | quote | [link](https://www.salesforce.com/service/pricing/) | 2026-08-18 | 60% (medium) |
| pricing.free_tier | no | [link](https://www.salesforce.com/service/pricing/) | 2026-08-18 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.salesforce.com/service/pricing/) | 2026-08-18 | 60% (medium) |
| pricing.transparent | no | [link](https://www.salesforce.com/service/pricing/) | 2026-08-18 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.salesforce.com/artificial-intelligence/trusted-ai/) | 2026-08-18 | 75% (high) |
| security.hipaa | yes | [link](https://www.salesforce.com/artificial-intelligence/trusted-ai/) | 2026-08-18 | 75% (high) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 10 | [link](https://www.salesforce.com/service/pricing/) | 2026-08-18 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","EU","AU","JP","SE","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.salesforce.com/service/pricing/) | 2026-08-18 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/salesforce-cpq). Independent, evidence-based software intelligence. Cite the canonical URI.*