# Reviews.io

> Collect verified reviews and manage your reputation with AI-powered customer feedback insights

- **Canonical URI:** https://www.vioscale.ai/software/reviews-io
- **Category:** Review Management
- **Homepage:** https://www.reviews.io
- **Also known as:** reviews-io
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-20T13:04:12.093Z

## Vioscale score

**70.2 / 100**, confidence 26% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.052 | 4.2 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 37.4 | 0.04066666666666666 | 1.5 | ✓ |
| security_posture | 5 | 0.073 | 0 | - |
| pricing_transparency | 80 | 0.084 | 6.7 | ✓ |

## Pricing

_As of 2026-08-20, [verify at source](https://www.reviews.io/front/pricingplans). Independently observed._

Subscription · Free tier · 14-day trial

> Free tier with 14-day trial. Month-to-month billing with 20% discount for annual commitment.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |
| Essentials | - | - | - |
| Start-up | - | - | - |
| Grow | - | - | - |
| Plus | - | - | - |

### Free

Entry-level plan for getting started with review collection

**Included limits:** monthly_review_invites: 25

### Essentials

Build trust with review collection and management

### Start-up

Elevate reputation management capabilities

### Grow

Drive more sales with advanced review features

### Plus

Maximize impact across multiple channels

## About

An ecommerce review management platform that helps businesses collect customer reviews, monitor reputation across channels, and use AI to synthesize feedback into actionable insights for growth and sales improvement.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (19)

_Independently observed._

- Shopify
- Magento
- Google Rich Snippets
- Google My Business
- Google Seller Ratings
- Google Shopping
- Twilio
- Gorgias
- Zendesk
- Intercom
- Slack
- TikTok Shop
- Walmart.com
- Klaviyo
- Meta
- Boost Commerce
- API access
- Email integrations
- CRM integrations

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 19 | [link](https://www.reviews.io/front/pricingplans) | 2026-08-20 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"GB","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.reviews.io/front/pricingplans) | 2026-08-20 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.reviews.io/front/pricingplans) | 2026-08-20 | 60% (medium) |
| pricing.model | freemium | [link](https://www.reviews.io/front/pricingplans) | 2026-08-20 | 60% (medium) |
| pricing.price_level | low | [link](https://www.reviews.io/front/pricingplans) | 2026-08-20 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.reviews.io/front/pricingplans) | 2026-08-20 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.reviews.io/front/trustedshops-alternative) | 2026-08-20 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/reviews-io). Independent, evidence-based software intelligence. Cite the canonical URI.*