# PubNub

> A real-time communication platform enabling developers to add live interactive features like messaging, presence, and push notifications to applications at scal

- **Canonical URI:** https://www.vioscale.ai/software/pubnub
- **Category:** Realtime Messaging Infra
- **Homepage:** https://www.pubnub.com
- **Also known as:** pubnub
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T18:31:40.268Z

## Vioscale score

**74.5 / 100**, confidence 51% (medium). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 25 | 0.052 | 1.3 | ✓ |
| reliability | 99.9 | 0.073 | 7.3 | ✓ |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 0 | 0.04066666666666666 | 0 | - |
| security_posture | 55 | 0.073 | 4 | ✓ |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://www.pubnub.com/pricing/). Independently observed._

from $98/mo · Hybrid · Free tier

> Free tier for development (200 MAU). Starter at $98/month (1,000 MAU). Pro uses tiered monthly active user pricing from $370/month with annual discounts available.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | monthly |
| Starter | $98/month including 1,000 MAU | - | monthly |
| Pro | Contact sales | - | - |

### Free

For development and testing purposes

**Included limits:** mau: 200, data_storage_gb_days: 1GB (7 days), function_calls_per_month: 1M, push_notifications_per_month: 1M

- Up to 200 Monthly Active Users
- 1 million function calls per month
- 1GB data storage (7 days retention)
- 1 million push notifications per month
- No credit card required

### Starter

Production-ready with user and channel management

**Included limits:** mau: 1000

- 1,000 Monthly Active Users included
- 99.999% uptime SLA
- SAML SSO
- HIPAA compliance with BAA
- Bizops Workspace for user and channel management
- Advanced analytics and monitoring
- Custom integrations
- Standard support

### Pro (Contact sales)

Enterprise-scale with tiered usage-based pricing on Monthly Active Users

- Usage-based pricing: Tier 1 (up to 10K MAU), Tier 2 (10K-50K MAU), Tier 3 (50K+ MAU)
- Enterprise features included
- 99.999% uptime SLA
- SAML SSO
- HIPAA compliance
- Mobile Push Notifications
- Access Manager with fine-grained access control
- Functions for programmable infrastructure
- Event Management for third-party integrations
- Real-time analytics and automated decisioning
- Content moderation and fraud detection capabilities
- Unlimited chat storage
- Premium support options

### Add-ons

- **Illuminate**

## About

PubNub provides APIs and SDKs for building real-time interactive application features. It manages cloud infrastructure for messaging, presence tracking, and push notifications while handling compliance, security, and global scaling requirements.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | freemium | [link](https://www.pubnub.com/pricing/) | 2026-08-19 | 60% (medium) |
| pricing.free_tier | yes | [link](https://www.pubnub.com/pricing/) | 2026-08-19 | 60% (medium) |
| pricing.price_level | high | [link](https://www.pubnub.com/pricing/) | 2026-08-19 | 60% (medium) |
| pricing.starting_price | `{"amount":98,"currency":"USD"}` | [link](https://www.pubnub.com/pricing/) | 2026-08-19 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.pubnub.com/pricing/) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.pubnub.com/pricing/) | 2026-08-19 | 75% (high) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.999 | [link](https://www.pubnub.com/pricing/) | 2026-08-19 | 60% (medium) |
| reliability.status_page | yes | [link](https://www.pubnub.com/pricing/) | 2026-08-19 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.pubnub.com/trust/privacy-at-pubnub/) | 2026-08-19 | 75% (high) |
| security.hipaa | yes | [link](https://www.pubnub.com/trust/privacy-at-pubnub/) | 2026-08-19 | 75% (high) |
| security.soc2 | yes | [link](https://www.pubnub.com/trust/privacy-at-pubnub/) | 2026-08-19 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/pubnub). Independent, evidence-based software intelligence. Cite the canonical URI.*