# Proxmox Mail Gateway

> Open-source email security platform that protects mail servers from spam, viruses, phishing, and trojans

- **Canonical URI:** https://www.vioscale.ai/software/proxmox-mail-gateway
- **Category:** Email Security
- **Homepage:** https://www.proxmox.com/en/proxmox-mail-gateway
- **Also known as:** proxmox-mail-gateway
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-18T22:45:20.812Z

## Vioscale score

**55.9 / 100**, confidence 18% (low). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 25 | 0.052 | 1.3 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 0 | 0.04066666666666666 | 0 | - |
| security_posture | 5 | 0.073 | 0 | - |
| pricing_transparency | 75 | 0.084 | 6.3 | ✓ |

## Pricing

_As of 2026-08-18, [verify at source](https://www.proxmox.com/en/proxmox-mail-gateway/pricing). Independently observed._

from €190/yr · Subscription

> From €190/year. Annual subscription per host with unlimited users and domains.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Premium | €1900/year - unlimited support tickets, 2 hour response time | - | annual |
| Standard | €1260/year - 15 support tickets/year, 4 hour response time | - | annual |
| Basic | €540/year - 5 support tickets/year, 1 business day response time | - | annual |
| Community | €190/year - community support | - | annual |

### Premium

Highest-tier support with fastest response times

**Included limits:** support_tickets: unlimited

- Complete feature-set
- Stable and secure updates
- Support via Customer Portal
- Unlimited support tickets
- 2 hour response time on critical requests
- Remote support via SSH & HTTPS
- Offline subscription key activation

### Standard

Balanced support with moderate ticket allowance

**Included limits:** support_tickets: 15/year

- Complete feature-set
- Stable and secure updates
- Support via Customer Portal
- 15 support tickets per year
- 4 hour response time

### Basic

Essential support for growing businesses

**Included limits:** support_tickets: 5/year

- Complete feature-set
- Stable and secure updates
- Support via Customer Portal
- 5 support tickets per year
- 1 business day response time

### Community

Community-supported option with lowest cost

- Community support via forum

## About

A mail security proxy deployed between firewall and mail servers to control email traffic and protect organizations from threats. Offers web-based management, supports unlimited users and domains per subscription, and provides enterprise-grade email security features.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** On-premise, Self-hosted

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://www.proxmox.com/en/proxmox-mail-gateway/pricing) | 2026-08-18 | 60% (medium) |
| pricing.free_tier | no | [link](https://www.proxmox.com/en/proxmox-mail-gateway/pricing) | 2026-08-18 | 60% (medium) |
| pricing.price_level | high | [link](https://www.proxmox.com/en/proxmox-mail-gateway/pricing) | 2026-08-18 | 60% (medium) |
| pricing.starting_price | `{"amount":190,"currency":"EUR"}` | [link](https://www.proxmox.com/en/proxmox-mail-gateway/pricing) | 2026-08-18 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.proxmox.com/en/proxmox-mail-gateway/pricing) | 2026-08-18 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"AT","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.proxmox.com/en/proxmox-mail-gateway/pricing) | 2026-08-18 | 75% (high) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.proxmox.com/en/privacy-policy) | 2026-08-18 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/proxmox-mail-gateway). Independent, evidence-based software intelligence. Cite the canonical URI.*